- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - TrainPal # mytrainpal.com Markdown: [Snapshot](https://truthsignal.com/business/mytrainpal.com/snapshot.md) [Full report](https://truthsignal.com/business/mytrainpal.com/report.md) ## Website mytrainpal.com Cheap Train Tickets in the UK and Europe TrainPal: Save on your train tickets ✔ Compare train times and fares ✔ Split tickets to save more ✔ Fast changes and refunds ✔ Efficient customer service mytrainpal.com One of the first images collected of this website on 24 Aug 2019 youtube.com [🚞 150 years of the iconic Settle‑Carlisle line](https://www.youtube-nocookie.com/embed/lojyF2kdIk8) 🚞 150 years of the iconic Settle‑Carlisle line The latest video on its YouTube channel Checked on 12 Nov 2026, 22:26 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 59 out of 100, Mixed truth signals. Customer satisfaction: insufficient evidence 59 / 100 Mixed truth signals ## Business details Category: Train and coach tickets Sells to: The public Kind of seller: Agent or reseller Licensed trade: No licence normally needed Domain age: 7 years Address: [Hoekenrode 3, 1102 BR Amsterdam](https://www.google.com/maps/search/?api=1&query=Hoekenrode%203%2C%201102%20BR%20Amsterdam) Email address: Not found Phone number: Not found Contact page: [mytrainpal.com/faq](https://mytrainpal.com/faq) Website: [mytrainpal.com](https://mytrainpal.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: [Facebook](https://www.facebook.com/thetrainpal) [Instagram](https://www.instagram.com/trainpal_official/) [X.com](https://twitter.com/trainpal_go) [TikTok](https://www.tiktok.com/@trainpal_official) [YouTube](https://www.youtube.com/@mytrainpal) ## Customer reviews, accreditations and complaints No reviews we could read We looked on SmartCustomer, G2, Capterra, Reviews.io, Feefo, Trustindex, ComplaintsBoard and ConsumerAffairs Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/mytrainpal.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. Customer satisfaction Insufficient evidence · No reviews found App experience Insufficient evidence · No app ratings found ## Summary Is mytrainpal.com legit and trustworthy? Truth score 59 out of 100, mixed truth signals: 8 public checks clear, 2 for information. Legitimacy confidence: mixed. App experience: insufficient evidence. Customer satisfaction: insufficient evidence. mytrainpal.com's website address was registered 7 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find a customer rating, an email address or a phone number. ### Positives - Its website address was registered 7 years ago. - No malware or phishing warnings found for its website. ### Not found - Reviews information was not found from our checks. - Email address information was not found from our checks. - Phone number information was not found from our checks. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer TrainPal: Save on your train tickets ✔ Compare train times and fares ✔ Split tickets to save more ✔ Fast changes and refunds ✔ Efficient customer service — TrainPal, in their own words Sources [Its homepage](https://www.mytrainpal.com/) ### Latest YouTube video [🚞 150 years of the iconic Settle‑Carlisle line](https://www.youtube-nocookie.com/embed/lojyF2kdIk8) Correct as of 12 Nov 2026, 22:26 ### How to check if mytrainpal.com is legit To check if mytrainpal.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about mytrainpal.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details No data found from the sources checked. Country Where the company is based: Not stated with its address Which countries the company serves: UK Why we believe that: £ prices on its homepage Domain registration Its website address was registered 7 years ago - Its website address is locked against being transferred to someone else Domain age: 7 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=mytrainpal.com) Website details We read 5 of its pages: contact, about, returns, terms and privacy HTTPS enabled: Yes Contact phone number found: Not found Contact page found: Yes Hosting company: Alibaba Cloud (Singapore) Private Limited What its pages say In their own words: “If you find train tickets for a cheaper price elsewhere, let us know and we'll refund the difference* . Save more with a variety of promo codes. Book on the TrainPal app with no booking fees.” Who you're buying from: “We are TrainPal, an online travel agent registered in the Netherlands as Trainpal B.V., ("we", "our", or "us").” Sources [Homepage](https://mytrainpal.com/) [Contact page](https://mytrainpal.com/faq) [About page](https://mytrainpal.com/about-us) [Returns page](https://mytrainpal.com/faq/delays-and-disruptions) [Terms page](https://mytrainpal.com/web-pages/booking-terms-and-conditions.html) [Privacy page](https://mytrainpal.com/web-pages/policies/privacy-policy.html) [Privacy state nl.html](https://mytrainpal.com/web-contents/privacy-state-nl.html) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://mytrainpal.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints It has a review page on [Trustpilot](https://uk.trustpilot.com/review/mytrainpal.com) Platform · Rating · Reviews [Trustpilot](https://uk.trustpilot.com/review/mytrainpal.com) · Unknown · Unknown Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since April 2021 - It is among the 100,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 100,000 sites First known user traffic: Apr 2021 Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 100,000 sites Where its visitors are Share of people looking up mytrainpal.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United Kingdom 52.9% - 2 France 10.8% - 3 United States 10.8% - 4 Singapore 3.9% - 5 Austria 2.0% - 6 Brazil 2.0% - 7 China 2.0% - 8 Hong Kong 2.0% - 9 Netherlands 2.0% - 10 Poland 2.0% Top 10 of 20 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/mytrainpal.com) Web history and authority The Internet Archive first saved a copy of its website 7 years ago Website archive history: 7 years Sources [First archived copy](https://web.archive.org/web/20190824/mytrainpal.com) Social presence It is on 5 social media platforms (Facebook, Instagram, TikTok, X.com and YouTube); the largest audience is 1,700,000 followers on TikTok Found · Platform · Audience Found by Truth Signal · [Facebook](https://www.facebook.com/thetrainpal) · 37,280 followers Found by Truth Signal · [Instagram](https://www.instagram.com/trainpal_official/) · 245,000 followers Found by Truth Signal · [X.com](https://twitter.com/trainpal_go) · Unknown Not found · LinkedIn Found by Truth Signal · [YouTube](https://www.youtube.com/@mytrainpal) · 35,000 subscribers Found by Truth Signal · [TikTok](https://www.tiktok.com/@trainpal_official) · 1,700,000 followers · · 2,017,280 followers total YouTube channel: 303 videos, 35,000 subscribers, last upload 25 Aug 2026 YouTube Data 104,017 views a video, 10,367 views a day and a new video every 10.0 days [TrainPal](https://www.youtube.com/@mytrainpal) @mytrainpal Views per video 31,517,009 views ÷ 303 videos: 104,017 Views a day 31,517,009 views ÷ 3,040 days: 10,367 Views per subscriber 31,517,009 views ÷ 35,000 subscribers: 900 New subscribers a day 35,000 subscribers ÷ 3,040 days: 12 Subscribers per 1,000 views 35,000 subscribers ÷ 31,517,009 views × 1,000: 1.1 Subscribers per video 35,000 subscribers ÷ 303 videos: 116 Days between videos 3,040 days ÷ 303 videos: 10.0 Channel age 17 July 2018 to 12 November 2026: 8 years 3 months Subscribers: 35,000 Views: 31,517,009 Videos: 303 Started: 17 July 2018 Country: United Kingdom Language: Not stated Topics: Lifestyle, Tourism Made for children: No Website in its description: Not stated Trailer: Yes Sources [Its YouTube channel](https://www.youtube.com/@mytrainpal) [YouTube Terms of Service](https://www.youtube.com/t/terms) Read 12 November 2026 ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked - Its email identifies its real senders, but mail forged in its name is not blocked Email MX records: Yes SPF record: Yes DMARC record: Yes DMARC policy: none Certificate Security certificate browsers warn about: No Certificate issuer: Sectigo Limited Certificate type: DV Certificate expires: 8 Dec 2026 Hosting Nameservers: a1-244.akam.net a11-65.akam.net a14-66.akam.net a16-67.akam.net a26-64.akam.net a9-65.akam.net Address: 43.107.189.231 43.107.192.234 Sources [Its DNS records](https://dns.google/query?name=mytrainpal.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source mytrainpal.com's DNS records Run mytrainpal.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/mytrainpal.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run mytrainpal.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/mytrainpal.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source mytrainpal.com/robots.txt Run mytrainpal.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/mytrainpal.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for mytrainpal.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=mytrainpal.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/mytrainpal.com%23change) ### Similar businesses Other businesses in Train and coach tickets and related categories, those most like TrainPal first. 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Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/mytrainpal.com.json