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- Myprotein UK

# myprotein.com

Markdown: [Snapshot](https://truthsignal.com/business/myprotein.com/snapshot.md) [Full report](https://truthsignal.com/business/myprotein.com/report.md)

## Website

myprotein.com

Fuel Your Ambition with the No.1 Online Sports Nutrition Brand | Myprotein UK Feel empowered with Myprotein. Shop premium supplements and gym & workout clothes from the UK's No.1 sports nutrition brand to support your goals.

myprotein.com

One of the first images collected of this website on 11 Feb 2004

youtube.com

[Answer the PREVIOUS question only | #myprotein #nutrition #funny](https://www.youtube-nocookie.com/embed/6CHzQcgVNbk)

Answer the PREVIOUS question only | #myprotein #nutrition #funny The latest video on its YouTube channel

Checked on 12 Nov 2026, 20:44 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 86 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

86 / 100

High truth signals

Top 10% of businesses we’ve checked

## Business details

Category: Vitamins and supplements

Years in business: 22 years

Founded: 2004

Sells: Physical goods

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 23 years

Address: [Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom](https://www.google.com/maps/search/?api=1&query=Icon%201%207-9%20Sunbank%20Lane%2C%20Ringway%2C%20Altrincham%2C%20WA15%200AF%2C%20United%20Kingdom)

Email address: Not found

Phone number: Not found

Contact page: [myprotein.com/c/help-centre/](https://myprotein.com/c/help-centre/)

Website: [myprotein.com](https://myprotein.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: [Facebook](https://www.facebook.com/Myprotein) [Instagram](https://www.instagram.com/myprotein/) [X.com](https://x.com/Myprotein) [TikTok](https://www.tiktok.com/@myprotein) [YouTube](https://www.youtube.com/user/MyproteinUK)

## Do the sources agree?

Address: Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found

Company name: FIC SHARECO LIMITED Companies House agrees Its website differs

Sources give different names · Its website has Myprotein

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/myprotein.com) · Read 12 November 2026 · 116 reviews · 1.7 out of 5 stars

[Reviews.io](https://www.reviews.io/company-reviews/store/myprotein) · Read 12 November 2026 · 201 reviews · 2.6 out of 5 stars

[App Store](https://apps.apple.com/gb/app/myprotein-fitness-shopping/id1457677210) · Read 12 November 2026 · 59,834 ratings · 4.9 out of 5 stars

Total 60,151 4.9 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/myprotein.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Mostly dissatisfied · Medium confidence · From 317 reviews on 2 independent review sites

App experience Mostly satisfied · High confidence · From 59,834 ratings on the App Store

## Summary

Is myprotein.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, medium confidence.

myprotein.com is run by Fic Shareco Limited, an active UK company registered at Companies House 22 years ago, and was founded in 2004. Its website address was registered 23 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 201 reviews on Reviews.io average only 2.6 stars out of 5. Its 116 reviews on SmartCustomer average only 1.7 stars out of 5. We could not find an email address or a phone number.

### Positives

- An active UK company registered at Companies House, set up 22 years ago.
- Its website address was registered 23 years ago.
- It has a review page on [Trustpilot](https://uk.trustpilot.com/review/myprotein.com).
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.

### Be cautious

- A substantial number of independent reviews (201 on [Reviews.io](https://www.reviews.io/company-reviews/store/myprotein) ), but it falls short with only 2.6 stars out of 5.
- A substantial number of independent reviews (116 on [SmartCustomer](https://www.smartcustomer.com/reviews/myprotein.com) ), but it falls short with only 1.7 stars out of 5.

### Not found

- Email address information was not found from our checks.
- Phone number information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Feel empowered with Myprotein. Shop premium supplements and gym & workout clothes from the UK's No.1 sports nutrition brand to support your goals.

— Myprotein UK, in their own words

Sources [Its homepage](https://www.myprotein.com/)

### Latest YouTube video

[Answer the PREVIOUS question only | #myprotein #nutrition #funny](https://www.youtube-nocookie.com/embed/6CHzQcgVNbk)

Correct as of 12 Nov 2026, 20:44

### How to check if myprotein.com is legit

To check if myprotein.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about myprotein.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details An active UK company registered at Companies House, set up 22 years ago

- Its registered office at Companies House is Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom
- Its latest accounts at Companies House run to 31 December 2025
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK

Why we believe that: it is registered at Companies House, which is a registration for UK businesses

Which countries the company serves: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, China, Cyprus, Germany, Europe, France, UK, Greece, Hong Kong, Ireland, Israel, India, Malaysia, Netherlands, New Zealand, Singapore, Taiwan, US

Why we believe that: £ prices on its homepage, it publishes pages for 22 countries (hreflang), its delivery page says it ships to the UK, its delivery page says it ships to Europe

Registration

Companies House registration: Registered as FIC SHARECO LIMITED

Data protection registration (ICO): Registered, number ZA248551

VAT number: Not found

Companies House register

Company found in official company register: Yes

Registered company name: FIC SHARECO LIMITED Shared by [LOOKFANTASTIC](https://truthsignal.com/business/lookfantastic.com)

Company status: active

Company age: 22 years

Registered address: Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom

Accounts overdue: No

Confirmation statement overdue: No

Insolvency history: No

Registered office in dispute: No

Filing history consistent: Yes

ICO data-protection fee payer: Yes

Registered to do: 47990 Other retail sale not in stores, stalls or markets

Previous names: THE HUT.COM LIMITED (13 Feb 2004 to 30 Oct 2025)
HURRELL LIMITED (15 Jan 2004 to 13 Feb 2004)

Company type: Private limited company

Size and borrowing

Accounts filed: Group accounts Accounts for a parent company and the companies it owns.

Secured loans (charges): 0 No secured loans outstanding at Companies House.

From Wikipedia

Industry: e-commerce

Founded: 2004

Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/05016010) [Wikipedia](https://en.wikipedia.org/wiki/Myprotein) [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/ZA248551)

Domain registration Its website address was registered 23 years ago

- Its website address is locked against being transferred to someone else

Domain age: 23 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=myprotein.com)

Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy

HTTPS enabled: Yes

Contact phone number found: Not found

Contact page found: Yes

Sources agreeing on postcode: 2

Hosting company: Fastly, Inc.

What its pages say

In their own words: “Since 2004, Myprotein has been charting its own unique path. It all began with a vision and a humble kitchen table, where we dared to dream of revolutionising the way we power our movements. In 2011, Myprotein found its home within the THG family, marking the start of an exciting new chapter.”

How long you have to return: “*Please note that in order for a return to be eligible, it must be in pristine condition/unopened and raised within 30 days of receipt.”

Faulty or damaged items: “If you have received a damaged, faulty or incorrect item, please contact our customer service team through ‘My Account’ who will resolve this for you on a case-by-case basis.”

Delivery cost: “You will see the specific shipping cost, estimated processing time, and delivery timeframe for each item clearly displayed at checkout.”

Who you're buying from: “(iv) if your purchase is made in Great British pounds (GBP) and payment is made using Frasers Plus, with The Hut.com Limited (trading as www.myprotein.com) whose registered office is Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom; ('we', 'our', or 'us').”

Sources [Homepage](https://myprotein.com/) [Contact page](https://myprotein.com/c/help-centre/) [About page](https://myprotein.com/c/about-us/) [Quality](https://myprotein.com/c/about-us/quality/) [Returns page](https://myprotein.com/c/customer-services/returns-policy/) [Delivery page](https://myprotein.com/c/customer-services/delivery-information/) [Terms page](https://myprotein.com/c/customer-services/terms-and-conditions/) [Privacy page](https://myprotein.com/c/customer-services/privacy-and-security/)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by default meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

Sources [robots.txt](https://myprotein.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints 60,151 reviews across 3 platforms, rated 1.7 to 4.9 out of 5

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/myprotein.com) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/myprotein.com) · 1.7 out of 5 stars · 116

[Reviews.io](https://www.reviews.io/company-reviews/store/myprotein) · 2.6 out of 5 stars · 201

Total · 4.9 out of 5 stars · 60,151

App Store Its app, Myprotein: Fitness & Shopping, is on Apple's App Store, rated 4.9 out of 5 from 59,834 ratings, counted in the reviews total.

App: Myprotein: Fitness & Shopping

App Store page: [https://apps.apple.com/gb/app/myprotein-fitness-shopping/id1457677210](https://apps.apple.com/gb/app/myprotein-fitness-shopping/id1457677210)

App Store rating: 4.9 out of 5

App Store ratings: 59,834

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 50,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 100,000 sites

Where its visitors are

Share of people looking up myprotein.com, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United States 26.0%
- 2 Singapore 25.5%
- 3 France 17.4%
- 4 United Kingdom 4.5%
- 5 Germany 3.8%
- 6 Netherlands 2.8%
- 7 Australia 2.3%
- 8 Japan 2.3%
- 9 Brazil 1.0%
- 10 Thailand 0.8%

Top 10 of 45 countries.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/myprotein.com)

Web history and authority The Internet Archive first saved a copy of its website 22 years ago

Website archive history: 22 years

Sources [First archived copy](https://web.archive.org/web/20040211/myprotein.com)

Social presence Its website links to its profiles on Facebook, Instagram, TikTok, X.com and YouTube; their follower counts are unknown because the profile search could not run

Found · Platform · Audience

Found by Truth Signal · [Facebook](https://www.facebook.com/Myprotein) · Unknown

Found by Truth Signal · [Instagram](https://www.instagram.com/myprotein/) · Unknown

Found by Truth Signal · [X.com](https://x.com/Myprotein) · Unknown

Not checked yet · LinkedIn

Found by Truth Signal · [YouTube](https://www.youtube.com/user/MyproteinUK) · 347,000 subscribers

Found by Truth Signal · [TikTok](https://www.tiktok.com/@myprotein) · 725,900 followers

· · 1,072,900 followers total

YouTube channel: 1,066 videos, 347,000 subscribers, last upload 12 Nov 2026

YouTube Data 40,098 views a video, 7,176 views a day and a new video every 5.6 days

[Myprotein](https://www.youtube.com/@myproteinofficial) @myproteinofficial

Views per video 42,744,563 views ÷ 1,066 videos: 40,098

Views a day 42,744,563 views ÷ 5,957 days: 7,176

Views per subscriber 42,744,563 views ÷ 347,000 subscribers: 123

New subscribers a day 347,000 subscribers ÷ 5,957 days: 58

Subscribers per 1,000 views 347,000 subscribers ÷ 42,744,563 views × 1,000: 8.1

Subscribers per video 347,000 subscribers ÷ 1,066 videos: 326

Days between videos 5,957 days ÷ 1,066 videos: 5.6

Channel age 22 July 2010 to 12 November 2026: 16 years 3 months

Subscribers: 347,000

Views: 42,744,563

Videos: 1,066

Started: 22 July 2010

Country: United Kingdom

Language: Not stated

Topics: Health, Lifestyle, Physical fitness

Made for children: Not stated

Website in its description: Not stated

Trailer: Yes

Sources [Its YouTube channel](https://www.youtube.com/@myproteinofficial) [YouTube Terms of Service](https://www.youtube.com/t/terms) Read 12 November 2026

### What data this site collects about you

What its privacy policy says We found this business stores and uses your data

Says it does not sell your personal data.: “We do not sell or share sensitive personal information, nor do we sell or share any personal information about individuals who we know are under sixteen (16) years old.”

Shares your data with other companies.: “We may share personal data with third parties to comply with our legal and compliance obligations and to respond to legal process e.g. in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement and government bodies.”

Collects where you are.: “With your permission, we may also collect geolocation information from your device.”

May send your data to other countries.: “If we transfer personal data outside the UK/European Economic Area we will ensure that your privacy rights are adequately protected by appropriate safeguards, which may include the European Union’s standard contractual clauses and UK equivalent.”

Says you can ask it to delete your data.: “Ask for a copy of your personal data, make corrections to your personal data, and in some cases e.g. where our purposes for processing have come to an end, ask us to delete it.”

Source [Its privacy policy](https://www.myprotein.com/c/customer-services/privacy-and-security/)

Tracking tools on its homepage Google Tag Manager

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Uses OneTrust to ask which cookies you allow.

Source [Its homepage](https://myprotein.com/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is protected: mail forged in its name goes to spam

Email

MX records: Yes

SPF record: Yes

DMARC record: Yes

DMARC policy: quarantine

Certificate

Security certificate browsers warn about: No

Certificate issuer: Let's Encrypt

Certificate type: DV

Certificate expires: 31 Jan 2027

Hosting

Nameservers: dns1.p05.nsone.net
dns2.p05.nsone.net
dns3.p05.nsone.net
dns4.p05.nsone.net
ns01.thg-ns.net
ns02.thg-ns.net
ns03.thg-ns.net
ns04.thg-ns.net

Address: 146.75.73.91

Sources [Its DNS records](https://dns.google/query?name=myprotein.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source myprotein.com's DNS records

Run myprotein.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/myprotein.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run myprotein.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/myprotein.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source myprotein.com/robots.txt

Run myprotein.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/myprotein.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/myprotein.com" title="See the full Truth Signal report on myprotein.com"> <img src="https://truthsignal.com/business/myprotein.com/badge.svg" alt="Truth Signal truth score for myprotein.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=myprotein.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/myprotein.com%23change)

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## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 86, High: https://truthsignal.com/business/myprotein.com/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 1.7 × 116 (SmartCustomer) + 2.6 × 201 (Reviews.io) + 4.9 × 59,834 (App Store)) ÷ (7 + 60,151) = 4.9, to one decimal place

## Cite

Truth Signal, Myprotein UK: truth score 86 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/myprotein.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/myprotein.com.json
