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five years","source":"companies_house"},{"text":"The profile search could not run, so the platforms and follower counts are unknown; the site links to facebook, instagram, tiktok, x, youtube","source":"social"},{"text":"YouTube channel with 347,000 subscribers, 1066 videos, last upload 2026-11-12","source":"social"},{"text":"Reviews.io: rated 2.6 from 201 reviews","source":"reviews"},{"text":"SmartCustomer: rated 1.7 from 116 reviews","source":"reviews"},{"text":"App Store: Myprotein: Fitness & Shopping, 4.9 average from 59,834 ratings","source":"appstore"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 100,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Registered with the ICO (UK data-protection fee payer)","source":"ico"}],"concerns":[{"text":"Reviews.io: rated 2.6 from 201 reviews","source":"reviews"},{"text":"SmartCustomer: rated 1.7 from 116 reviews","source":"reviews"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-12T20:43:34.132565+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-11-12T20:43:33.781232+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-12T20:43:24.829541+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-12T20:44:02.438467+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-12T20:43:22.709135+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-12T20:43:25.230383+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-12T20:44:16.162192+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-12T20:43:24.491984+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-12T20:43:23.494952+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-12T20:43:29.874175+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-12T20:43:33.701719+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-12T20:43:22.714040+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-12T20:43:22.707699+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-12T20:43:27.493434+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-12T20:43:24.634735+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-11-12T20:43:29.802489+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-12T20:44:04.528306+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-12T20:43:47.512978+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-12T20:43:24.480709+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-11-12T20:43:25.199441+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-11-12T20:43:24.507644+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-12T20:43:37.282218+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-12T20:44:07.846238+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-11-12T20:43:27.226221+00:00","error":null,"why":null}],"history":[{"at":"2026-11-12","kind":"first","sources":{"read":24,"of":24},"score":86,"band":"HIGH","judged":true,"changes":[],"date":"12 November 2026","label":"First check","detail":null,"score_text":"Score 86, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":86,"followers":1072900,"change":null,"new":[],"points":593}],"cost":{"gathering":0.00134,"score":0.00022,"total":0.00156},"claimed":false,"claimed_at":null,"shared_by":{"company_number":[{"domain":"lookfantastic.com","name":"LOOKFANTASTIC"}]},"history_reports":[{"month":"2026-11","score":86,"band":"HIGH","url":"https://truthsignal.com/business/myprotein.com/report/2026-11.md"}],"summary_text":"myprotein.com is run by Fic Shareco Limited, an active UK company registered at Companies House 22 years ago, and was founded in 2004. Its website address was registered 23 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 201 reviews on Reviews.io average only 2.6 stars out of 5. Its 116 reviews on SmartCustomer average only 1.7 stars out of 5. We could not find an email address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 22 years ago","source":"companies_house","plain":true},{"text":"Domain registered 23 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"Address consistent across 2 independent sources","source":"facts","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (201 on Reviews.io), but it falls short with only 2.6 stars out of 5","source":"reviews","plain":false},{"text":"A substantial number of independent reviews (116 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["social"],"sources_agree":[{"label":"Address","value":"Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom","sources":[{"source":"Its website","value":"WA15 0AF","state":"agrees"},{"source":"Companies House","value":"WA15 0AF","state":"agrees"},{"source":"OpenStreetMap","value":null,"state":"not found"},{"source":"Web Data Commons","value":null,"state":"not found"}],"differ":null},{"label":"Company name","value":"FIC SHARECO LIMITED","sources":[{"source":"Companies House","value":"FIC SHARECO LIMITED","state":"agrees"},{"source":"Its website","value":"Myprotein","state":"differs"}],"differ":"Sources give different names"}],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 22 years ago","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 23 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","60,151 reviews across 3 platforms, rated 1.7 to 4.9 out of 5","bad"],["Reputation and track record","appstore","App Store","smartphone","Its app, Myprotein: Fitness & Shopping, is on Apple's App Store, rated 4.9 out of 5 from 59,834 ratings, counted in the reviews total.","info"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 22 years ago","good"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram, TikTok, X.com and YouTube; their follower counts are unknown because the profile search could not run","info"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 3 for information","held":null,"satisfaction":[["SmartCustomer","1.7","116 reviews · read 12 November 2026",false],["Reviews.io","2.6","201 reviews · read 12 November 2026",false],["App Store","4.9","59,834 ratings · read 12 November 2026",false]],"bbb":[],"average":"4.9","average_sum":"(7 × 3.5 + 1.7 × 116 (SmartCustomer) + 2.6 × 201 (Reviews.io) + 4.9 × 59,834 (App Store)) ÷ (7 + 60,151) = 4.9, to one decimal place","also":[["Trustpilot","https://uk.trustpilot.com/review/myprotein.com"]],"trustpilot":"https://uk.trustpilot.com/review/myprotein.com","found":{"registry":[["Its registered office at Companies House is Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom","good"],["Its latest accounts at Companies House run to 31 December 2025","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"],["Registered with the Information Commissioner's Office (ICO) to handle personal data","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["It has a review page on Trustpilot","good"],["Rated 2.6 stars out of 5 from 201 reviews on Reviews.io","bad"],["Rated 1.7 stars out of 5 from 116 reviews on SmartCustomer","bad"]],"appstore":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 347,000 subscribers and 1066 videos, the latest uploaded on 12 Nov 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 22 years ago","source":"companies_house"},{"text":"Its website address was registered 23 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"The postcode on its website matches its registered office at Companies House","source":"facts"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (201 on Reviews.io), but it falls short with only 2.6 stars out of 5","source":"reviews"},{"text":"A substantial number of independent reviews (116 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is myprotein.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, medium confidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/myprotein.com","assessed_at":"2026-11-12T20:44:16.477633+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Myprotein UK: truth score 86 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/myprotein.com"}}