# Mountain Rose Herbs (mountainroseherbs.com)

Is mountainroseherbs.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 92 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 5 · 20,072 reviews; SmartCustomer 2.9 · 18 reviews; average 5.0
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Founded: 1987
- Sells: Physical goods
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 26 years
- Address: 4020 Stewart Rd Eugene, OR 97402
- Email address: support@mountainroseherbs.com
- Phone number: +1 415-555-5555
- Contact page: https://mountainroseherbs.com/about/contact
- Website: https://mountainroseherbs.com/
- Social media: Facebook https://www.facebook.com/MountainRoseHerbs/, Instagram https://www.instagram.com/mountainroseherbs/, LinkedIn https://www.linkedin.com/company/mountain-rose-herbs, TikTok https://www.tiktok.com/@mountainroseherbs, YouTube https://www.youtube.com/user/mountainroseherbs
- Latest YouTube video: Exploring Botanicals Through the Senses | Part 1 https://www.youtube.com/watch?v=qgTOa0Z_kiQ

## Summary

We read 4 of its pages: contact, about, returns and privacy. Its website address was registered 26 years ago, and is locked against transfer to someone else. Customers have left 20,072 reviews on Trustpilot, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 18 reviews on SmartCustomer average only 2.9 stars out of 5. We could not find social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 4 of its pages: contact, about, returns and privacy (source: website)
- Its website address was registered 26 years ago (source: rdap)
- Excellent independent reputation: 20,072 reviews on Trustpilot, rated 5.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (18 on SmartCustomer), but it falls short with only 2.9 stars out of 5 (source: reviews)

## Not found

- Social presence information was not found from our checks. (source: social)

## How to check if mountainroseherbs.com is legit

To check if mountainroseherbs.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about mountainroseherbs.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 1987 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 26 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, returns and privacy (Clear). Pages found: contact (https://mountainroseherbs.com/about/contact), about (https://mountainroseherbs.com/about/meet-our-staff/), returns (https://mountainroseherbs.com/return-policy/), privacy (https://mountainroseherbs.com/policies/privacy-policy/)
- Reputation and track record: Customer reviews: 20,090 reviews across 2 platforms, rated 2.9 to 5.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, TikTok and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from mountainroseherbs.com's own pages.

- Phone support: “CALL US  800.879.3337   Monday - Friday 8am to 4pm” (https://mountainroseherbs.com/about/contact)
- In their own words: “Shawn first became involved with Mountain Rose Herbs as a passionate young idealist with a fervent desire to change the world. He was the town's notorious rabble rouser, always petitioning for mandatory labeling on genetically modified food crops, encouraging people to support a strong conservation ethic, fighting for the protection of endangered or threatened species, and the protection and enhancement of our riparian areas. When Mountain Rose Herbs came into his life, Shawn saw it as an opportunity to change the way business is conducted on this planet.” (https://mountainroseherbs.com/about/meet-our-staff/)
- How long you have to return: “Our guarantee to you is that if you wish to return products for any reason you may send them back to us postmarked within 30 days from the delivery date of your order.” (https://mountainroseherbs.com/return-policy/)
- Do returns cost anything: “We do not offer free return shipping labels.” (https://mountainroseherbs.com/return-policy/)

## Could not be checked this time

- social, bbb

## Cite

Truth Signal, Mountain Rose Herbs: truth score 92 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/mountainroseherbs.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/mountainroseherbs.com