# Merlin Cycles Limited (merlincycles.com)

Is merlincycles.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 8 of 10 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 94 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 80,997 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Bicycles
- Years in business: 33 years
- Places to visit: 1 store (Chorley)
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 29 years
- Address: Unit A4 Buckshaw Link, Ordnance Road Buckshaw Village, Chorley, Lancashire, PR7 7EL
- Email address: sales@merlincycles.com
- Phone number: +44 1772 432431
- Contact page: https://merlincycles.com/contact-us.html
- Website: https://merlincycles.com/
- Social media: Facebook https://www.facebook.com/merlincycles/, Instagram https://www.instagram.com/merlincycles/, X https://x.com/merlincycles, TikTok https://www.tiktok.com/@merlincycles, YouTube https://www.youtube.com/merlincycles
- Registered to do: 47789 Other retail sale of new goods in specialised stores n.e.c.; 47910 Retail sale via mail order houses or via Internet
- Latest YouTube video: Road bike unboxing  #cycling #roabikelife #newbike #unboxing https://www.youtube.com/watch?v=e8dH-WO_Krw

## Summary

merlincycles.com is run by Merlin Cycles Limited, an active UK company registered at Companies House 33 years ago. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube), with its largest audience of 119,489 followers on Facebook. Customers have left 80,997 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- An active UK company registered at Companies House, set up 33 years ago (source: companies_house)
- Its website address was registered 29 years ago (source: rdap)
- It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 119,489 followers on Facebook (source: social)
- Excellent independent reputation: 80,997 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- The postcode on its website matches its registered office at Companies House (source: facts)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if merlincycles.com is legit

To check if merlincycles.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about merlincycles.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 33 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: contact, returns and delivery (Clear). Pages found: contact (https://merlincycles.com/contact-us.html), returns (https://merlincycles.com/returns-policy.html), delivery (https://merlincycles.com/shipping-postage.html)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 80,997 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 119,489 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from merlincycles.com's own pages.

- How long you have to return: “Goods which prove unsuitable may be returned for a refund if they are returned to us within 60 days from receipt date.” (https://www.merlincycles.com/returns-policy.html)
- Do returns cost anything: “Due to overseas return postage and duty charges we are unable to process exchanges for returned items from outside the UK.” (https://www.merlincycles.com/returns-policy.html)
- Delivery cost: “Australia: Free shipping is available depending on goods ordered and order value.” (https://www.merlincycles.com/shipping-postage.html)

## Cite

Truth Signal, Merlin Cycles Limited: truth score 94 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/merlincycles.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/merlincycles.com