{"domain":"mercuryinsurance.com","kind":"business","slug":null,"name":"Mercury General Corporation","jurisdiction":"us","company_number":null,"assessed_at":"2026-10-26T16:31:29.921843+00:00","checked_at":"2026-10-26T16:31:29.717700+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-10-26T16:30:42.874151+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:42.874151+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-10-26T16:31:18.888226+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-10-26T16:31:19.080045+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:31:19.080045+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-10-26T16:30:42.461104+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:42.461104+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-26T16:30:40.041124+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:40.041124+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-26T16:30:40.451687+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:40.451687+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-26T16:31:29.717700+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:31:29.717700+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-10-26T16:30:39.974811+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-10-26T16:30:39.904046+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:39.904046+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-26T16:30:40.706800+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:40.706800+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-10-26T16:31:18.901186+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:31:18.901186+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-26T16:30:42.437665+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:42.437665+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-10-26T16:30:42.462025+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"opendata","last_attempt_at":"2026-10-26T16:30:40.040381+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:40.040381+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-10-26T16:30:40.045660+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:40.045660+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-26T16:30:40.624703+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:40.624703+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-26T16:30:40.317135+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:40.317135+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-26T16:30:42.545376+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-10-26T16:30:42.437461+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:42.437461+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-26T16:31:08.882629+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:31:08.882629+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-26T16:30:41.384193+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:41.384193+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-26T16:30:40.674149+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"trustindex","last_attempt_at":"2026-10-26T16:30:43.196272+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:43.196272+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-26T16:30:40.039293+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:40.039293+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-26T16:30:42.460777+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:42.460777+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-26T16:30:41.408127+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T16:30:41.408127+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":92,"judged_score":92,"owner_proof":null,"warning":null,"customer_satisfaction":{"answer":0.81,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.0,"reviews":490,"rounded":true}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.96,"business_legitimacy":0.92,"established_history":0.98,"identity_consistency":0.89,"independent_reputation":0.91,"real_customer_evidence":0.85},"warning_fact":null,"warning_effect":null,"enough_evidence":0.95,"customer_satisfaction":0.81},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"ns1.mercuryinsurance.com, ns2.mercuryinsurance.com, ns5.mercuryinsurance.com"},{"label":"Address","value":"199.102.8.160"},{"label":"Certificate issuer","value":"DigiCert Inc"},{"label":"Certificate type","value":"OV"},{"label":"Certificate expires","value":"2027-04-11"}],"crux":[{"label":"Popularity among Chrome users","value":"top 500,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 200,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"29 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":null},{"label":"Facebook page","value":null},{"label":"Instagram page","value":null},{"label":"TikTok page","value":null},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":null},{"label":"X page","value":null},{"label":"Social follower counts","value":null},{"label":"YouTube channel","value":{"videos":281,"subscribers":9580,"last_upload":"2026-10-16"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Trustpilot rating","value":4.0},{"label":"Trustpilot review count","value":490}],"wayback":[{"label":"Website archive history","value":null},{"label":"Wikipedia page","value":"yes"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page linked","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Industry","value":"insurance"},{"label":"Founded","value":"1961"},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["the site's structured data states its country","its terms are governed by the laws of California","its phone number starts +1","its postcode is a US zip code"]},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["$ prices on its homepage"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":true},{"label":"Founding year and place as the encyclopaedia states it","value":"1961"},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://mercuryinsurance.com/"},{"label":"about","url":"https://mercuryinsurance.com/about/"},{"label":"contact.html","url":"https://mercuryinsurance.com/contact.html"},{"label":"terms-of-use.html","url":"https://mercuryinsurance.com/terms-of-use.html"}],"social":[{"label":"facebook","url":"https://www.facebook.com/MercuryInsurance","followers":null,"metric":null,"via":"site"},{"label":"instagram","url":"https://www.instagram.com/mercuryins/","followers":null,"metric":null,"via":"site"},{"label":"x","url":null,"followers":null,"metric":null,"via":"unsearched"},{"label":"linkedin","url":"https://www.linkedin.com/company/mercury-insurance","followers":null,"metric":null,"via":"site"},{"label":"youtube","url":"https://www.youtube.com/user/mercuryspots","followers":9580,"metric":"subscribers","via":"site"},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":"unsearched"}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/mercuryinsurance.com"}],"wayback":[{"label":"Wikipedia","url":"https://en.wikipedia.org/wiki/Mercury_General"}]},"summary":{"icon":"https://mercuryinsurance.com/assets/images/icons/favicon.ico","kept":null,"logo":null,"site":null,"based":"US","email":"customerservice@mercuryinsurance.com","image":"https://www.mercuryinsurance.com/assets/images/mi-fb-share.jpg","offer":{"Customer stories":{"url":"https://www.mercuryinsurance.com/reviews/","page":"Customer Reviews ›"},"Ways to get help":{"url":"https://www.mercuryinsurance.com/contact.html","page":"Contact Us"},"In their own words":{"url":"https://www.mercuryinsurance.com/","page":"Its homepage","text":"Get protected today for Auto, Home, Business, and more with Mercury Insurance. Customized coverage, low rates, excellent service, and 24/7 claims service.","quote":true},"What makes them different":{"url":"https://www.mercuryinsurance.com/about/","page":"Its about page","text":"That’s what sets us apart from our competitors.","quote":true}},"phone":"+1 800-956-3728","title":"Auto, Home, Business Insurance & More | Mercury Insurance","years":null,"rating":4.0,"serves":["US"],"address":"4484 Wilshire Boulevard, Los Angeles","details":{"Founded":"1961","Sells to":"The public and businesses","Founded by":"George Joseph","Kind of seller":"Sells its own goods or services","Licensed trade":"Insurance"},"reviews":490,"category":"Car insurance","domain_age":"29 years","contact_url":"https://mercuryinsurance.com/contact.html","description":"Get protected today for Auto, Home, Business, and more with Mercury Insurance. Customized coverage, low rates, excellent service, and 24/7 claims service.","final_check":["policy_privacy"],"address_note":null,"contact_form":false,"reviews_source":"Trustpilot","contact_unopened":null,"reviews_total":490},"pages":{"contact":"https://mercuryinsurance.com/contact.html","about":"https://mercuryinsurance.com/about/","terms":"https://mercuryinsurance.com/terms-of-use.html"},"answers":[{"url":"https://www.mercuryinsurance.com/about/","kind":"about","quote":"When it comes to choosing an insurance company, Mercury Insurance knows you want the lowest price possible. But you also want the appropriate amount of coverage to protect your family and property. We believe in offering the best of both worlds.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/mercuryinsurance.com","found":true,"label":"Trustpilot","rating":4.0,"source":"reviews","reviews":490,"rounded":true},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"OMLVWvTEZxg","title":"#LifeProTips: New Dad? Make Room for Life’s Surprises","url":"https://www.youtube.com/watch?v=OMLVWvTEZxg","embeddable":true},"privacy":{"also":[],"points":[],"policy":null,"consent":null,"trackers":[{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."}],"elsewhere":null},"reasons":[{"text":"Pages read: contact, about, terms","source":"website"},{"text":"Domain registered 29 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Support email: customerservice@mercuryinsurance.com","source":"website"},{"text":"Support phone: +1 800-956-3728","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"The profile search could not run, so the platforms and follower counts are unknown; the site links to facebook, instagram, linkedin, youtube","source":"social"},{"text":"YouTube channel with 9,580 subscribers, 281 videos, last upload 2026-10-16","source":"social"},{"text":"Trustpilot: rated 4.0 from 490 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 200,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-26T16:30:42.874151+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-10-26T16:31:18.888226+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-26T16:31:19.080045+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-26T16:30:42.461104+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-26T16:30:40.041124+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-26T16:30:40.451687+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-26T16:31:29.717700+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-26T16:30:39.974811+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-26T16:30:39.904046+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-26T16:30:40.706800+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-26T16:31:18.901186+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-10-26T16:30:42.437665+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-26T16:30:42.462025+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-26T16:30:40.040381+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-26T16:30:40.045660+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-26T16:30:40.624703+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-26T16:30:40.317135+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-26T16:30:42.545376+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-26T16:30:42.437461+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-26T16:31:08.882629+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-26T16:30:41.384193+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-26T16:30:40.674149+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-26T16:30:43.196272+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-26T16:30:40.039293+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-26T16:30:42.460777+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-26T16:30:41.408127+00:00","error":null,"why":null}],"cost":{"gathering":0.00204,"score":0.00015,"total":0.00219},"claimed":false,"claimed_at":null,"summary_text":"We read 3 of its pages: contact, about and terms. Its website address was registered 29 years ago, and is locked against transfer to someone else. Customers have left 490 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find social media profiles.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, terms","source":"website","plain":true},{"text":"Domain registered 29 years ago","source":"rdap","plain":true},{"text":"Good independent reputation: 490 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social","plain":false}]]],"missing":["social"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 1961 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 29 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: contact, about and terms","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.0 stars out of 5 from 490 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","Found: wikipedia page","good"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram, LinkedIn and YouTube","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"7 clear · 1 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","4","490 reviews",false]],"average":"4.0","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 9,580 subscribers and 281 videos, the latest uploaded on 16 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 3 of its pages: contact, about and terms","source":"website"},{"text":"Its website address was registered 29 years ago","source":"rdap"},{"text":"Good independent reputation: 490 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social"}]]]},"answer":"Is mercuryinsurance.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/mercuryinsurance.com","assessed_at":"2026-10-26T16:31:29.921843+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Mercury General Corporation: truth score 92 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/mercuryinsurance.com"}}