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A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, shipping, privacy","source":"website","plain":true},{"text":"Domain registered 22 years ago","source":"rdap","plain":true},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,405 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false}]]],"missing":["wayback"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 2013 (Wikipedia) · BBB rating A","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 22 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, returns, delivery and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 1.7 stars out of 5 from 2,405 reviews on SmartCustomer","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","We were unable to find out how long its website has been online.","none"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 1,066,315 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 6 clear · 1 not found · 2 for information","held":null,"satisfaction":[["SmartCustomer","1.7","2,405 reviews",false],["BBB","A","678 of 5,723 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A, and accredits it; 678 of its 5,723 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 5 of its pages: contact, about, returns, delivery and privacy","source":"website"},{"text":"Its website address was registered 22 years ago","source":"rdap"},{"text":"It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,405 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"}]]]},"answer":"Is mercari.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/mercari.com","assessed_at":"2026-10-09T08:34:24.871008+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Mercari, Inc.: truth score 82 out of 100, legitimacy confidence High, assessed 2026-10-09, https://truthsignal.com/business/mercari.com"}}