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We are more than an e-commerce platform; we are a community with a shared passion and love for perfume. Our platform is about community, transparency, education, and an exceptional customer experience.","question":"In their own words"},{"url":"https://www.maxaroma.com/shipping-policy.html","kind":"shipping","quote":"Free Domestic Shipping (U.S.","question":"Delivery cost"}],"reviews":[{"url":"https://www.trustpilot.com/review/maxaroma.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":3468},{"url":"https://www.smartcustomer.com/reviews/maxaroma.com","found":true,"label":"SmartCustomer","rating":1.8,"source":"reviews","reviews":8},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 17 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Trustpilot: 3,468 reviews","source":"reviews"},{"text":"Pages read: contact, about, shipping, terms, privacy","source":"website"},{"text":"Support email: customerservice@maxaroma.com","source":"website"},{"text":"Support phone: +1 212-204-0003","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 16 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 53,000 followers on instagram","source":"social"},{"text":"YouTube channel with 19,500 subscribers, 709 videos, last upload 2026-10-04","source":"social"},{"text":"SmartCustomer: rated 1.8 from 8 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"},{"text":"Better Business Bureau: rated F, not accredited; 14 complaints closed in three years","source":"bbb"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T14:54:21.763270+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T14:54:09.834014+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T14:54:09.891926+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-11T04:03:48.941944+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T14:54:10.113701+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T14:54:09.947066+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T14:54:11.676490+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T14:54:10.244327+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T14:54:10.008357+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T14:54:11.805734+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T14:54:10.669234+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T14:54:09.950181+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T14:54:12.077350+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-05T14:54:13.164121+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-11T04:03:39.746150+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T14:54:11.702329+00:00","error":null}],"cost":{"gathering":0.0309,"score":0.00115,"total":0.03205},"claimed":false,"claimed_at":null,"summary_text":"maxaroma.com's website address was registered 17 years ago, and is locked against transfer to someone else. It has 3,468 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 8 reviews on SmartCustomer average only 1.8 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade. It has 14 complaints closed in three years.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 17 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 3,468 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (8 on SmartCustomer), but it falls short with only 1.8 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated F, not accredited; 14 complaints closed in three years","source":"bbb","plain":true}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 17 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","3,468 reviews on Trustpilot","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 16 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 53,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","1.8","8 reviews · not counted",true],["BBB","F","14 complaints in three years",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 14 complaints closed in three years","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 1.8 stars out of 5 from 8 reviews on SmartCustomer","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 19,500 subscribers and 709 videos, the latest uploaded on 4 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 17 years ago","source":"rdap"},{"text":"3,468 reviews on Trustpilot","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (8 on SmartCustomer), but it falls short with only 1.8 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it F, and does not accredit it; 14 complaints closed in three years","source":"bbb"}]]]},"answer":"Is maxaroma.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/maxaroma.com","assessed_at":"2026-10-11T04:03:49.239195+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Maxaroma: truth score 77 out of 100, legitimacy confidence High, assessed 2026-10-11, https://truthsignal.com/business/maxaroma.com"}}