{"domain":"masuhome.com","kind":"business","slug":null,"name":"MASU","jurisdiction":"ca","company_number":null,"assessed_at":"2026-11-03T11:59:55.486170+00:00","checked_at":"2026-11-03T11:59:55.185756+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-11-03T11:57:14.510597+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:14.510597+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-11-03T11:57:44.583557+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:44.583557+00:00","deferred":false},{"source":"category","last_attempt_at":"2026-11-03T11:59:49.447195+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:59:49.447195+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-11-03T11:57:14.083734+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:14.083734+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-11-03T11:57:08.570091+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.570091+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-11-03T11:57:08.669645+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.669645+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-11-03T11:59:55.185756+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:59:55.185756+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-11-03T11:57:08.416481+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-11-03T11:57:08.058533+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.058533+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-11-03T11:57:08.814468+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.814468+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-11-03T11:59:49.209357+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:59:49.209357+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-11-03T11:57:14.000180+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:14.000180+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-11-03T11:57:14.086816+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"opendata","last_attempt_at":"2026-11-03T11:57:08.591611+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.591611+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-11-03T11:57:08.587949+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.587949+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-11-03T11:57:15.160235+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:15.160235+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-11-03T11:57:08.879401+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.879401+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-11-03T11:57:14.152102+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-11-03T11:57:13.999264+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:13.999264+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-11-03T11:57:32.727066+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:32.727066+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-11-03T11:57:08.824101+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.824101+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-11-03T11:59:49.191920+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:59:49.191920+00:00","deferred":false},{"source":"trustindex","last_attempt_at":"2026-11-03T11:57:14.096093+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:14.096093+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-11-03T11:57:08.566942+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:08.566942+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-11-03T11:57:14.073022+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:14.073022+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-11-03T11:57:08.969442+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false}],"purchase_confidence":"MEDIUM","truth_score":55,"judged_score":55,"owner_proof":null,"warning":null,"customer_satisfaction":null,"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.88,"business_legitimacy":0.26,"established_history":0.63,"identity_consistency":0.43,"independent_reputation":0.72,"real_customer_evidence":0.36},"warning_fact":null,"warning_effect":null,"enough_evidence":0.75,"customer_satisfaction":null},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"none"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"ns-cloud-e1.googledomains.com, ns-cloud-e2.googledomains.com, ns-cloud-e3.googledomains.com, ns-cloud-e4.googledomains.com"},{"label":"Address","value":"23.227.38.32"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2027-01-25"}],"crux":[{"label":"Popularity among Chrome users","value":"top 500,000 sites"},{"label":"First known user traffic","value":"2024-07"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"3 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","tiktok","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":null},{"label":"X page","value":null},{"label":"Social follower counts","value":{"total":42667}},{"label":"YouTube channel","value":{"videos":228,"subscribers":542,"last_upload":"2026-10-06"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Independent review platform rating","value":null},{"label":"Trustpilot review count","value":27}],"wayback":[{"label":"Website archive history","value":null}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":null},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":"Not found"},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"Canada"},{"label":"Why we believe that","value":["its terms are governed by the laws of Canada"]},{"label":"Which countries the company serves","value":["US","Worldwide"]},{"label":"Why we believe that","value":["USD prices on its homepage","$ prices on its homepage","its delivery page says it ships worldwide","its delivery page says it ships to the US"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://masuhome.com/"},{"label":"pages/contact","url":"https://masuhome.com/pages/contact"},{"label":"pages/about-us","url":"https://masuhome.com/pages/about-us"},{"label":"pages/shipping-policy","url":"https://masuhome.com/pages/shipping-policy"},{"label":"policies/privacy-policy","url":"https://masuhome.com/policies/privacy-policy"},{"label":"policies/terms-of-service","url":"https://masuhome.com/policies/terms-of-service"},{"label":"pages/return-refund-exchanges","url":"https://masuhome.com/pages/return-refund-exchanges"}],"social":[{"label":"facebook","url":"https://www.facebook.com/Masuhomedesign","followers":12011,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/masuhomedesign/","followers":30000,"metric":"followers","via":"site"},{"label":"x","url":null,"followers":null,"metric":null,"via":null},{"label":"linkedin","url":null,"followers":null,"metric":null,"via":null},{"label":"youtube","url":"https://www.youtube.com/@masuhomedesign","followers":542,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@masuhomedesign","followers":114,"metric":"followers","via":"site"}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/masuhome.com"}]},"summary":{"icon":"https://masuhome.com/cdn/shop/files/Masu_512_x_512_px_e64e46da-2265-475a-86ce-fbb0a256b5dc.png?v=1715936666&width=96","kept":null,"logo":null,"site":null,"based":"CA","email":"support@masuhome.com","image":"https://masuhome.com/cdn/shop/files/Masu_512_x_512_px_51e62a79-4dec-465c-8ae1-4961f3e62093.png?v=1720247959&width=2048","offer":{"Customer stories":{"url":"https://masuhome.com/a/page/top-reviews","page":"Customer Reviews"},"In their own words":{"url":"https://masuhome.com/","page":"Its homepage","text":"Discover handcrafted Japanese homeware at MASU, from Edo Kiriko whisky glasses and fine ceramics to tableware, gifts, and timeless pieces for modern living.","quote":true}},"phone":null,"title":"MASU | Handcrafted Homeware & Japanese Kitchenware","years":null,"rating":null,"serves":["US","WW"],"address":"13988 Maycrest Way, Richmond BC Canada V6V 3C3","details":{"Sells":"Physical goods","Sells to":"The public","Kind of seller":"Sells its own goods or services","Licensed trade":"No licence normally needed"},"reviews":27,"category":"Kitchenware and tableware","domain_age":"3 years","contact_url":"https://masuhome.com/pages/contact","description":"Discover handcrafted Japanese homeware at MASU, from Edo Kiriko whisky glasses and fine ceramics to tableware, gifts, and timeless pieces for modern living.","final_check":["address"],"address_note":null,"contact_form":true,"reviews_source":"Trustpilot","contact_unopened":null,"reviews_total":27},"pages":{"contact":"https://masuhome.com/pages/contact","about":"https://masuhome.com/pages/about-us","returns":"https://masuhome.com/pages/return-refund-exchanges","shipping":"https://masuhome.com/pages/shipping-policy","terms":"https://masuhome.com/policies/terms-of-service","privacy":"https://masuhome.com/policies/privacy-policy"},"answers":[{"url":"https://masuhome.com/pages/about-us","kind":"about","quote":"Welcome to MASU, a premier homeware brand renowned for transforming living spaces with our exquisite range of products. From superior kitchenware and elegant tabletop utensils to sophisticated home decor, MASU provides everything you need to create an environment of luxury, style, and functionality. At MASU, our commitment to excellence is unparalleled.","question":"In their own words"},{"url":"https://masuhome.com/pages/return-refund-exchanges","kind":"returns","quote":"If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 7 days of the delivery date.","question":"How long you have to return"},{"url":"https://masuhome.com/pages/shipping-policy","kind":"shipping","quote":"We offer free shipping with order above $49 USD .","question":"Delivery cost"}],"reviews":[{"url":"https://www.trustpilot.com/review/masuhome.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":27},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"bYWNnXdCANk","title":"Edo Kiriko Handcrafted Crystal Royale Iridescent Whisky Glass with Wooden Box - MASU","url":"https://www.youtube.com/watch?v=bYWNnXdCANk","embeddable":true},"privacy":{"also":[],"points":[{"key":"automated","text":"May make automated decisions or build a profile about you.","quote":"If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you."},{"key":"delete","text":"Says you can ask it to delete your data.","quote":"If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion."}],"policy":"https://masuhome.com/policies/privacy-policy","consent":null,"trackers":[{"name":"Google Ads","text":"Tracks what you do to show you Google adverts."}],"elsewhere":null},"reasons":[{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Trustpilot: 27 reviews","source":"reviews"},{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Support email: support@masuhome.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain registered 3 years ago","source":"rdap"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 4 platforms: facebook, instagram, tiktok, youtube; largest audience 30,000 followers on instagram","source":"social"},{"text":"YouTube channel with 542 subscribers, 228 videos, last upload 2026-10-06","source":"social"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2024-07","source":"crux"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-03T11:57:14.510597+00:00","error":null,"why":null},{"source":"bbb","ok":true,"fetched_at":"2026-11-03T11:57:44.583557+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-03T11:59:49.447195+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-03T11:57:14.083734+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-03T11:57:08.570091+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-03T11:57:08.669645+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-03T11:59:55.185756+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-11-03T11:57:08.416481+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-03T11:57:08.058533+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-03T11:57:08.814468+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-03T11:59:49.209357+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-03T11:57:14.000180+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-11-03T11:57:14.086816+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-03T11:57:08.591611+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-03T11:57:08.587949+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-03T11:57:15.160235+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-03T11:57:08.879401+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-11-03T11:57:14.152102+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-03T11:57:13.999264+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-03T11:57:32.727066+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-03T11:57:08.824101+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-11-03T11:59:49.191920+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-11-03T11:57:14.096093+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-03T11:57:08.566942+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-03T11:57:14.073022+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-11-03T11:57:08.969442+00:00","error":null,"why":null}],"cost":{"gathering":0.00134,"score":0.00015,"total":0.00149},"claimed":false,"claimed_at":null,"summary_text":"masuhome.com has 27 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Trustpilot: 27 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in Canada; serves the US and Worldwide","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 3 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","27 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 30,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"7 clear · 1 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","","27 reviews · rating not read",true]],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[],"crux":[["Real people have visited its website since July 2024","good"]],"wayback":[],"social":[["Its YouTube channel has 542 subscribers and 228 videos, the latest uploaded on 6 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"27 reviews on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is masuhome.com legit and trustworthy? Truth score 55 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: no rating found yet.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/masuhome.com","assessed_at":"2026-11-03T11:59:55.486170+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Masu: truth score 55 out of 100, legitimacy confidence Mixed, assessed 2026-11-03, https://truthsignal.com/business/masuhome.com"}}