{"domain":"massmutual.com","kind":"business","slug":null,"name":"MassMutual Insurance and Financial Services","jurisdiction":"us","company_number":null,"assessed_at":"2026-11-03T11:59:25.835241+00:00","checked_at":"2026-11-03T11:59:25.534950+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-11-03T11:56:40.118026+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:40.118026+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-11-03T11:57:17.150443+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-11-03T11:59:21.129142+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:59:21.129142+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-11-03T11:56:39.669908+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:39.669908+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-11-03T11:56:37.469055+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.469055+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-11-03T11:56:37.670848+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.670848+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-11-03T11:59:25.534950+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:59:25.534950+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-11-03T11:56:37.277393+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-11-03T11:56:37.088226+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.088226+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-11-03T11:56:37.768267+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.768267+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-11-03T11:59:20.878965+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:59:20.878965+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-11-03T11:56:39.575201+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:39.575201+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-11-03T11:56:39.684327+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"opendata","last_attempt_at":"2026-11-03T11:56:37.492870+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.492870+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-11-03T11:56:37.468532+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.468532+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-11-03T11:56:38.114383+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:38.114383+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-11-03T11:56:37.935128+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.935128+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-11-03T11:56:39.900923+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-11-03T11:56:39.575039+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:39.575039+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-11-03T11:57:00.925105+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:57:00.925105+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-11-03T11:56:37.710178+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.710178+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-11-03T11:59:20.865426+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:59:20.865426+00:00","deferred":false},{"source":"trustindex","last_attempt_at":"2026-11-03T11:56:41.069503+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:41.069503+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-11-03T11:56:37.463288+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:37.463288+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-11-03T11:56:39.667471+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:39.667471+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-11-03T11:56:40.244399+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-03T11:56:40.244399+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":93,"judged_score":93,"owner_proof":null,"warning":null,"customer_satisfaction":null,"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.97,"business_legitimacy":0.95,"established_history":0.99,"identity_consistency":0.93,"independent_reputation":0.88,"real_customer_evidence":0.88},"warning_fact":null,"warning_effect":null,"enough_evidence":0.97,"customer_satisfaction":null},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"udns1.cscdns.net, udns2.cscdns.uk"},{"label":"Address","value":"170.6.1.123"},{"label":"Certificate issuer","value":"DigiCert Inc"},{"label":"Certificate type","value":"OV"},{"label":"Certificate expires","value":"2027-01-18"}],"crux":[{"label":"Popularity among Chrome users","value":"top 500,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 50,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"31 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","tiktok","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":36330}},{"label":"YouTube channel","value":{"videos":441,"subscribers":9050,"last_upload":"2026-10-13"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Independent review platform rating","value":null},{"label":"Trustpilot review count","value":27}],"wayback":[{"label":"Website archive history","value":null},{"label":"Wikipedia page","value":"yes"}],"website":[{"label":"HTTPS enabled","value":null},{"label":"Contact email or contact form available","value":null},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":null},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":null},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Type (Wikipedia)","value":"privately held company"},{"label":"Industry","value":"financial services"},{"label":"Founded","value":"1851"},{"label":"Employees","value":"11000"},{"label":"Revenue","value":"25000000000 United States dollar"},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["the site's structured data states its country","its phone number starts +1","its postcode is a US zip code"]},{"label":"Which countries the company serves","value":null},{"label":"Why we believe that","value":null}],"wikipedia":[{"label":"Wikipedia page about the company","value":true},{"label":"Founding year and place as the encyclopaedia states it","value":"1851"},{"label":"Headcount as the encyclopaedia states it, with its year","value":"11000"},{"label":"Revenue as the encyclopaedia states it, with its year","value":"25000000000 United States dollar"},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://massmutual.com/","copy":{"source":"Common Crawl","saved":"2026-09-14"}},{"label":"about-us","url":"https://massmutual.com/about-us","copy":{"source":"Common Crawl","saved":"2026-09-08"}},{"label":"contact-us/financial-professional","url":"https://massmutual.com/contact-us/financial-professional","copy":{"source":"Common Crawl","saved":"2026-09-08"}}],"social":[{"label":"facebook","url":"https://www.facebook.com/massmutual","followers":null,"metric":null,"via":"site"},{"label":"instagram","url":"https://www.instagram.com/massmutual/","followers":23000,"metric":"followers","via":"search"},{"label":"x","url":"https://twitter.com/massmutual","followers":null,"metric":null,"via":"site"},{"label":"linkedin","url":"https://www.linkedin.com/company/massmutual-financial-group","followers":null,"metric":null,"via":"site"},{"label":"youtube","url":"https://www.youtube.com/user/MassMutual","followers":9050,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@massmutual","followers":4280,"metric":"followers","via":"search"}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/www.massmutual.com"}],"wayback":[{"label":"Wikipedia","url":"https://en.wikipedia.org/wiki/MassMutual"}]},"summary":{"icon":"https://massmutual.com/dist/img/favicon.ico","kept":null,"logo":null,"site":null,"based":"US","email":null,"image":"https://www.massmutual.com/global/media/shared/img/default-og-image.png?h=418&iar=0&w=800","offer":{"Ways to get help":{"url":"https://massmutual.com/contact-us/financial-professional","page":"Get started"},"In their own words":{"url":"https://massmutual.com/","page":"Its homepage","text":"MassMutual offers life insurance and protection products, retirement and investment services to help you meet your financial goals. Learn how we can help you.","quote":true}},"phone":"+1 800-272-2216","title":"MassMutual: A Life Insurance & Financial Services Company","years":null,"rating":null,"serves":null,"address":"Member SIPC® ( www.SIPC.org ) and FINRA ( www.FINRA.org ) and a MassMutual subsidiary, 1295 State Street, Springfield, MA 01111-0001","details":{"Sells":"Services","Founded":"1851","Kind of seller":"Sells its own goods or services","Licensed trade":"Insurance"},"reviews":27,"category":"Life insurance","domain_age":"31 years","contact_url":"https://massmutual.com/contact-us/financial-professional","description":"MassMutual offers life insurance and protection products, retirement and investment services to help you meet your financial goals. Learn how we can help you.","final_check":null,"address_note":null,"contact_form":false,"reviews_source":"Trustpilot","contact_unopened":null,"reviews_total":27},"pages":{"contact":"https://massmutual.com/contact-us/financial-professional","about":"https://massmutual.com/about-us"},"answers":[{"url":"https://massmutual.com/about-us","copy":{"saved":"2026-09-08","source":"Common Crawl"},"kind":"about","quote":"For 175 years, MassMutual has helped people secure their future and protect the ones they love. As a mutual company, we operate differently: We don’t answer to shareholders — we operate for the benefit of our policyowners, members, and other customers. That’s mutuality in action, and it’s why generations have trusted us to be there when it matters most.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/www.massmutual.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":27},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"--i6V_NUC_I","title":"Brad Marchand & Sam Bennett know: on set or on ice, prep matters.","url":"https://www.youtube.com/watch?v=--i6V_NUC_I","embeddable":true},"privacy":null,"reasons":[{"text":"Pages read: contact, about","source":"website"},{"text":"Domain registered 31 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Trustpilot: 27 reviews","source":"reviews"},{"text":"Support phone: +1 800-272-2216","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 23,000 followers on instagram","source":"social"},{"text":"YouTube channel with 9,050 subscribers, 441 videos, last upload 2026-10-13","source":"social"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 50,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-03T11:56:40.118026+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-11-03T11:57:17.150443+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-03T11:59:21.129142+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-03T11:56:39.669908+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-03T11:56:37.469055+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-03T11:56:37.670848+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-03T11:59:25.534950+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-11-03T11:56:37.277393+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-03T11:56:37.088226+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-03T11:56:37.768267+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-03T11:59:20.878965+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-03T11:56:39.575201+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-11-03T11:56:39.684327+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-03T11:56:37.492870+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-03T11:56:37.468532+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-03T11:56:38.114383+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-03T11:56:37.935128+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-11-03T11:56:39.900923+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-03T11:56:39.575039+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-03T11:57:00.925105+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-03T11:56:37.710178+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-11-03T11:59:20.865426+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-11-03T11:56:41.069503+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-03T11:56:37.463288+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-03T11:56:39.667471+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-11-03T11:56:40.244399+00:00","error":null,"why":null}],"cost":{"gathering":0.00274,"score":0.00016,"total":0.0029},"claimed":false,"claimed_at":null,"summary_text":"We read 2 of its pages: contact and about. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has 27 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about","source":"website","plain":true},{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 27 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; founded in 1851 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and about","good"],["Reputation and track record","reviews","Customer reviews","star","27 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","Found: wikipedia page","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 23,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","","27 reviews · rating not read",true]],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 9,050 subscribers and 441 videos, the latest uploaded on 13 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and about","source":"website"},{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"27 reviews on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is massmutual.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/massmutual.com","assessed_at":"2026-11-03T11:59:25.835241+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, MassMutual: truth score 93 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/massmutual.com"}}