{"domain":"malwarebytes.com","kind":"business","slug":null,"name":"Malwarebytes Inc.","jurisdiction":null,"company_number":null,"assessed_at":"2026-10-08T13:50:14.287661+00:00","checked_at":"2026-10-07T15:12:36.739569+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-07T15:12:32.370613+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:32.370613+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-07T15:12:19.999275+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:19.999275+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-07T15:12:20.097602+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:20.097602+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-07T15:12:36.739569+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:36.739569+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-07T15:12:20.264411+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:20.264411+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-07T15:12:20.111209+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:20.111209+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-07T15:12:28.216935+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:28.216935+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-07T15:12:20.464349+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:20.464349+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-07T15:12:20.179021+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:20.179021+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-07T15:12:28.610417+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:28.610417+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-07T15:12:21.287062+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:21.287062+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-07T15:12:20.140767+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:20.140767+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-07T15:12:21.229189+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:21.229189+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-07T15:12:26.714012+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:26.714012+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-07T15:12:28.200302+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:28.200302+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-07T15:12:20.881649+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T15:12:20.881649+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":90,"warning":null,"customer_satisfaction":{"answer":0.87,"word":"mostly satisfied","reviews":[{"platform":"G2","rating":4.6,"reviews":1125}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.92,"business_legitimacy":0.89,"established_history":0.96,"identity_consistency":0.83,"independent_reputation":0.9,"real_customer_evidence":0.87},"warning_fact":null,"warning_effect":null,"enough_evidence":0.86,"customer_satisfaction":0.87},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Nameservers","value":"ns-1123.awsdns-12.org, ns-1684.awsdns-18.co.uk, ns-202.awsdns-25.com, ns-914.awsdns-50.net"},{"label":"Address","value":"192.0.66.233"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-12-01"}],"crux":[{"label":"Popularity among Chrome users","value":"top 50,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 5,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"22 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":null},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":391881}},{"label":"YouTube channel","value":{"videos":637,"subscribers":32500,"last_upload":"2026-10-06"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"G2 rating","value":4.6},{"label":"G2 review count","value":1125}],"wayback":[{"label":"Website archive history","value":"21 years"},{"label":"Wikipedia page","value":"yes"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":null},{"label":"Terms page found","value":true},{"label":"Contact page found","value":null},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":"Found"},{"label":"BBB rating","value":"A+"},{"label":"BBB accredited","value":true},{"label":"BBB complaints closed in three years","value":138},{"label":"BBB complaints closed in twelve months","value":36},{"label":"BBB complaints resolved to the customer's satisfaction","value":42},{"label":"BBB complaint types","value":["Product Issues: 51","Service or Repair Issues: 41","Billing Issues: 29","Sales and Advertising Issues: 8","Customer Service Issues: 6","Order Issues: 3"]},{"label":"BBB customer reviews","value":82},{"label":"BBB business started","value":"2008-01-21"},{"label":"BBB file opened","value":"2013-05-17"},{"label":"Type (Wikipedia)","value":"Private"},{"label":"Industry","value":"Computer software; Security software"},{"label":"Founded","value":"January 21, 2008; 18 years ago; Illinois, U.S."},{"label":"Area served","value":"Worldwide"},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["its postcode is a US zip code","its Better Business Bureau profile is a US listing"]},{"label":"Which countries the company serves","value":null},{"label":"Why we believe that","value":null}],"wikipedia":[{"label":"Wikipedia page about the company","value":true},{"label":"Founding year and place as the encyclopaedia states it","value":"January 21, 2008; 18 years ago; Illinois, U.S."},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://malwarebytes.com/"},{"label":"legal/privacy-policy","url":"https://malwarebytes.com/legal/privacy-policy"},{"label":"legal/privacy-policy","url":"https://malwarebytes.com/legal/privacy-policy/"}],"social":[{"label":"facebook","url":"https://www.facebook.com/Malwarebytes","followers":199000,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/malwarebytesofficial/","followers":22000,"metric":"followers","via":"site"},{"label":"x","url":"https://x.com/malwarebytes","followers":81900,"metric":"followers","via":"site"},{"label":"linkedin","url":"https://www.linkedin.com/company/malwarebytes","followers":56481,"metric":"followers","via":"site"},{"label":"youtube","url":"https://www.youtube.com/user/Malwarebytes","followers":32500,"metric":"subscribers","via":"site"},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":null}],"reviews":[{"label":"G2","url":"https://www.g2.com/sellers/malwarebytes"},{"label":"Trustpilot","url":"https://www.trustpilot.com/review/malwarebytes.com"}],"wayback":[{"label":"Wikipedia","url":"https://en.wikipedia.org/wiki/Malwarebytes"}],"registry":[{"label":"BBB profile","url":"https://www.bbb.org/us/ca/santa-clara/profile/computer-software-developers/malwarebytes-inc-1216-252723"}]},"summary":{"icon":"https://malwarebytes.com/favicon.ico","based":"US","email":"press@malwarebytes.com","image":null,"phone":null,"title":null,"years":"22 years","rating":4.6,"serves":null,"address":"2445 Augustine Drive, Suite 550, Santa Clara, CA 95054","reviews":1125,"contact_url":null,"description":null,"final_check":null,"address_note":null,"contact_form":null,"reviews_source":"G2","reviews_total":1125},"pages":{"privacy":"https://malwarebytes.com/legal/privacy-policy"},"answers":null,"reviews":[{"url":"https://www.trustpilot.com/review/malwarebytes.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":"https://www.g2.com/sellers/malwarebytes","found":true,"label":"G2","rating":4.6,"source":"reviews","reviews":1125},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: privacy","source":"website"},{"text":"Domain registered 22 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Support email: press@malwarebytes.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 21 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, x, youtube; largest audience 199,000 followers on facebook","source":"social"},{"text":"YouTube channel with 32,500 subscribers, 637 videos, last upload 2026-10-06","source":"social"},{"text":"G2: rated 4.6 from 1,125 reviews","source":"reviews"},{"text":"Trustpilot: a review page exists","source":"reviews"},{"text":"Better Business Bureau: rated A+, accredited; 138 complaints closed in three years, 42 of them resolved to the customer's satisfaction","source":"bbb"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T15:12:32.370613+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T15:12:19.999275+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T15:12:20.097602+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-07T15:12:36.739569+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T15:12:20.264411+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T15:12:20.111209+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-07T15:12:28.216935+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T15:12:20.464349+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T15:12:20.179021+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T15:12:28.610417+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T15:12:21.287062+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T15:12:20.140767+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T15:12:21.229189+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-07T15:12:26.714012+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-07T15:12:28.200302+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T15:12:20.881649+00:00","error":null}],"cost":{"gathering":0.04136,"score":0.00069,"total":0.04205},"claimed":false,"claimed_at":null,"summary_text":"We read its privacy page. Its website address was registered 22 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 1,125 reviews on G2, averaging 4.6 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: privacy","source":"website","plain":true},{"text":"Domain registered 22 years ago","source":"rdap","plain":true},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"Great independent reputation: 1,125 reviews on G2, rated 4.6 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; founded in 2008 in Illinois, U.S. (Wikipedia) · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 22 years ago","good"],["Who they are","website","Website details","globe","We read its privacy page","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.6 stars out of 5 from 1,125 reviews on G2","good"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 21 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 199,000 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[["G2","4.6","1,125 reviews",false],["BBB","A+","42 of 138 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and accredits it; 42 of its 138 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 32,500 subscribers and 637 videos, the latest uploaded on 6 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read its privacy page","source":"website"},{"text":"Its website address was registered 22 years ago","source":"rdap"},{"text":"It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Great independent reputation: 1,125 reviews on G2, rated 4.6 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is malwarebytes.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/malwarebytes.com","assessed_at":"2026-10-08T13:50:14.287661+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Malwarebytes Inc.: truth score 90 out of 100, legitimacy confidence High, assessed 2026-10-08, https://truthsignal.com/business/malwarebytes.com"}}