# Maisonette (maisonette.com)

Is maisonette.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 7 of 11 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 83 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 639 reviews; App Store 3.3 · 3 ratings; average 4.0
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Children's clothing
- Sells: Physical goods
- Sells to: The public
- Licensed trade: No licence normally needed
- Domain age: 30 years
- Address: 32 Broadway, Suite 1614 New York, NY 10004
- Email address: customercare@maisonette.com
- Phone number: Not found
- Contact page: https://maisonette.com/pages/contact
- Website: https://maisonette.com/
- Social media: Facebook https://www.facebook.com/maisonetteworld, Instagram https://www.instagram.com/maisonetteworld, X https://x.com/maisonetteworld, LinkedIn https://www.linkedin.com/company/maisonette-inc.

## Summary

maisonette.com's website address was registered 30 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X). Customers have left 639 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 30 years ago (source: rdap)
- It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X) (source: social)
- Good independent reputation: 639 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Phone number information was not found from our checks. (source: website)

## How to check if maisonette.com is legit

To check if maisonette.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about maisonette.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 30 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: contact and returns (Clear). Pages found: contact (https://maisonette.com/pages/contact), returns (https://maisonette.com/pages/returns-guide)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 639 reviews on Trustpilot (Clear)
- Reputation and track record: App Store: Its app, Maisonette, is on Apple's App Store, rated 3.3 out of 5 from 3 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X) (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from maisonette.com's own pages.

- How long you have to return: “Eligible items can be returned within 30 days of delivery for a full refund, less a $9.95 return fee per shipment.” (https://www.maisonette.com/pages/returns-guide)
- Faulty or damaged items: “If your item arrived damaged or defective, the shipping fee may be refunded once the item is returned and reviewed.” (https://www.maisonette.com/pages/returns-guide)

## Could not be checked this time

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## Cite

Truth Signal, Maisonette: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/maisonette.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/maisonette.com