# Free email accounts (mail.com)

Is mail.com legit and trustworthy? Truth score 69 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 69 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Founded: 1995
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 29 years
- Address: 100 North 18th Street Suite 400 Philadelphia, PA 19103
- Email address: Not found
- Phone number: +1 855-269-2217
- Contact page: https://mail.com/company/contact/
- Website: https://mail.com/
- Social media: Not found

## Summary

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find social media profiles, a customer rating or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: phone read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 4 of its pages: contact, about, terms and privacy (source: website)
- Its website address was registered 29 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Social presence information was not found from our checks. (source: social)
- Reviews information was not found from our checks. (source: reviews)
- Email address information was not found from our checks. (source: website)

## How to check if mail.com is legit

To check if mail.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about mail.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; founded in 1995 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://mail.com/company/contact/), about (https://mail.com/company/about), terms (https://mail.com/company/terms), privacy (https://mail.com/consentpage)
- Reputation and track record: Customer reviews: It has a review page on Capterra (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence:  (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from mail.com's own pages.

- In their own words: “No matter who you are, mail.com has a unique email address that lets you express it. As a top free email provider for more than 30 years, we are dedicated to delivering reliable email services, secure cloud storage, and advanced data security you can trust. By constantly evolving our technology, we give you a simple and safe space to communicate. mail.com is a member of United Internet , a leading European internet specialist, with our head office and data center located in the United States.” (https://www.mail.com/company/about)

## Could not be checked this time

- social

## Cite

Truth Signal, Free email accounts: truth score 69 out of 100, legitimacy confidence Mixed, assessed 2026-10-26, https://truthsignal.com/business/mail.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/mail.com