# Macy's (macys.com)

Is macys.com legit and trustworthy? Truth score 95 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 95 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 3,150 reviews · rating not read; SmartCustomer 2.7 · 1,463 reviews; Reviews.io 3.79 · 48 reviews
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Category: Department store
- Founded: 1858
- Owned by: Macy's, Inc.
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 32 years
- Address: Not found
- Email address: Not found
- Phone number: Not found
- Contact page: Not found
- Website: https://macys.com/
- Social media: Not found

## Summary

macys.com's website address was registered 32 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 1,463 reviews on SmartCustomer average only 2.7 stars out of 5. We could not find an address, an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 32 years ago (source: rdap)
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (1,463 on SmartCustomer), but it falls short with only 2.7 stars out of 5 (source: reviews)

## Not found

- Address information was not found from our checks. (source: registry)
- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if macys.com is legit

To check if macys.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about macys.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Part of Macy's, Inc.; founded in 1858 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 32 years ago (Clear)
- Who they are: Website details: Found: https enabled (Clear)
- Reputation and track record: Customer reviews: 4,661 reviews across 3 platforms, rated 2.7 to 3.79 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to no social media profiles (For information)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Could not be checked this time

- bbb

## Cite

Truth Signal, Macy's: truth score 95 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/macys.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/macys.com