# Lumens.com (lumens.com)

Is lumens.com legit and trustworthy? Truth score 47 out of 100, mixed truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 47 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Lighting
- Sells: Physical goods
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 29 years
- Address: 2020 L Street LL10, Sacramento, CA 95811
- Email address: customerservice@lumens.com
- Phone number: +1 877-445-4486
- Contact page: https://lumens.com/customer-service/contact-us.html
- Website: https://lumens.com/
- Social media: Facebook https://www.facebook.com/lumensdotcom, Instagram https://www.instagram.com/lumens/, LinkedIn https://www.linkedin.com/company/lumens/, YouTube https://www.youtube.com/@lumens

## Summary

lumens.com's website address was registered 29 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, an archive history for its website or a customer rating.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: privacy, shipping pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- Its website address was registered 29 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Customer reviews information was not found from our checks. (source: reviews)
- Web history and authority information was not found from our checks. (source: wayback)
- Reviews information was not found from our checks. (source: reviews)

## How to check if lumens.com is legit

To check if lumens.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lumens.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Canada and the US (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, returns and terms (Clear). Pages found: contact (https://lumens.com/customer-service/contact-us.html), about (https://lumens.com/about-us.html), returns (https://lumens.com/customer-service/returns.html), terms (https://lumens.com/customer-service/terms-and-conditions.html)
- Reputation and track record: Customer reviews: We were unable to find out what its customer reviews say. (Not found)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube); the largest audience is 1,580 subscribers on YouTube (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from lumens.com's own pages.

- In their own words: “Sign in to see items you may have added or saved during a previous visit. We believe that life is more beautiful when it is filled with exceptional design, so we curate the best furniture, decor and lighting globally—from iconic European brands to niche artisan creators—and deliver them with concierge-level service so you can create spaces that express your authentic style, whether you’re a design professional or design obsessed. Lumens is part of Flos B&B Italia Group, a leading global high-end design group operating a number of legacy brands in the world of luxury furnishings and lighting, with a European cultural heritage.” (https://lumens.com/about-us.html)
- How long you have to return: “If you’ve decided not to use something you ordered, we offer returns on most products within 30 days.” (https://lumens.com/customer-service/returns.html)
- Do returns cost anything: “In other words, you are responsible for the return shipping cost of any item you return.” (https://lumens.com/customer-service/returns.html)

## Cite

Truth Signal, Lumens.com: truth score 47 out of 100, legitimacy confidence Mixed, assessed 2026-10-24, https://truthsignal.com/business/lumens.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/lumens.com