{"domain":"luma.com","kind":"business","slug":null,"name":"Luma Labs, Inc.","jurisdiction":"us","company_number":null,"assessed_at":"2026-10-30T20:53:57.925957+00:00","checked_at":"2026-10-30T20:53:57.573017+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-10-30T20:53:26.431734+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:26.431734+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-10-30T20:53:25.959018+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-10-30T20:53:50.227255+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:50.227255+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-10-30T20:53:25.945872+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:25.945872+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-30T20:53:21.660095+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.660095+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-30T20:53:21.784845+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.784845+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-30T20:53:57.573017+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:57.573017+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-10-30T20:53:21.493029+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-10-30T20:53:21.417326+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.417326+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-30T20:53:21.935056+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.935056+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-10-30T20:53:49.793354+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:49.793354+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-30T20:53:25.884667+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:25.884667+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-10-30T20:53:25.945946+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"opendata","last_attempt_at":"2026-10-30T20:53:21.643187+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.643187+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-10-30T20:53:21.659967+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.659967+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-30T20:53:22.220113+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:22.220113+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-30T20:53:21.950361+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.950361+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-30T20:53:26.027959+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-10-30T20:53:25.883766+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:25.883766+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-30T20:53:49.785194+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:49.785194+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-30T20:53:21.920552+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.920552+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-30T20:53:22.076513+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"trustindex","last_attempt_at":"2026-10-30T20:53:25.040959+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:25.040959+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-30T20:53:21.596786+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:21.596786+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-30T20:53:25.944830+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T20:53:25.944830+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-30T20:53:22.361072+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false}],"purchase_confidence":"HIGH","truth_score":83,"judged_score":83,"owner_proof":null,"warning":null,"customer_satisfaction":{"answer":0.93,"word":"mostly satisfied","reviews":[{"platform":"App Store","rating":4.9,"reviews":2105}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.95,"business_legitimacy":0.61,"established_history":0.92,"identity_consistency":0.66,"independent_reputation":0.93,"real_customer_evidence":0.92},"warning_fact":null,"warning_effect":null,"enough_evidence":0.9,"customer_satisfaction":0.93},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"julissa.ns.cloudflare.com, logan.ns.cloudflare.com"},{"label":"Address","value":"172.66.154.15, 104.20.30.124"},{"label":"Certificate issuer","value":"Google Trust Services"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-12-02"}],"crux":[{"label":"Popularity among Chrome users","value":"top 50,000 sites"},{"label":"First known user traffic","value":"2025-08"},{"label":"Months with real traffic, of the last 24","value":13},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"unlisted to top 50,000 by 2025-09"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 20,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"31 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":null},{"label":"Facebook page","value":null},{"label":"Instagram page","value":null},{"label":"TikTok page","value":null},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":null},{"label":"X page","value":null},{"label":"Social follower counts","value":null},{"label":"YouTube channel","value":null}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"App Store rating","value":4.9},{"label":"App Store review count","value":2105}],"wayback":[{"label":"Website archive history","value":null}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":null},{"label":"Terms page found","value":true},{"label":"Contact page linked","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"appstore":[{"label":"App","value":"Luma: Events & Invitations"},{"label":"App Store page","value":"https://apps.apple.com/gb/app/luma-events-invitations/id1546150895"},{"label":"App Store rating","value":4.9},{"label":"App Store ratings","value":2105}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["the site's structured data states its country","its terms are governed by the laws of California","its postcode is a US zip code"]},{"label":"Which countries the company serves","value":null},{"label":"Why we believe that","value":null}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://luma.com/"},{"label":"terms","url":"https://luma.com/terms"},{"label":"privacy-policy","url":"https://luma.com/privacy-policy"}],"social":[{"label":"facebook","url":null,"followers":null,"metric":null,"via":"unsearched"},{"label":"instagram","url":"https://www.instagram.com/luma_hq/","followers":null,"metric":null,"via":"site"},{"label":"x","url":"https://x.com/LumaHQ","followers":null,"metric":null,"via":"site"},{"label":"linkedin","url":null,"followers":null,"metric":null,"via":"unsearched"},{"label":"youtube","url":null,"followers":null,"metric":null,"via":"unsearched"},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":"unsearched"}]},"summary":{"icon":"https://luma.com/favicon.ico","kept":null,"logo":null,"site":null,"based":"US","email":"support@luma.com","image":"https://images.lumacdn.com/social-images/default-2604.png","offer":{"Ways to get help":{"url":"https://help.luma.com","page":"Help"},"In their own words":{"url":"https://luma.com/","page":"Its homepage","text":"Discover and host memorable events effortlessly with Luma. Invite friends, sell tickets, and find great events happening near you.","quote":true}},"phone":null,"title":"Luma","years":null,"rating":null,"serves":null,"address":"548 Market St PMB 36143 San Francisco, CA 94104","details":{"Sells":"Digital products","Licensed trade":"No licence normally needed"},"reviews":null,"category":"Event and concert tickets","domain_age":"31 years","contact_url":null,"description":"Discover and host memorable events effortlessly with Luma. Invite friends, sell tickets, and find great events happening near you.","final_check":["policy_contact"],"address_note":null,"contact_form":null,"reviews_source":null,"contact_unopened":null,"reviews_total":2105},"pages":{"terms":"https://luma.com/terms","privacy":"https://luma.com/privacy-policy"},"answers":null,"reviews":[{"url":null,"found":false,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":null,"privacy":null,"reasons":[{"text":"Domain registered 31 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Pages read: terms, privacy","source":"website"},{"text":"Support email: support@luma.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"The profile search could not run, so the platforms and follower counts are unknown; the site links to instagram, x","source":"social"},{"text":"No review platform page found","source":"reviews"},{"text":"App Store: Luma: Events & Invitations, 4.9 average from 2,105 ratings","source":"appstore"},{"text":"Real visitor traffic in 13 of the last 24 months","source":"crux"},{"text":"Among the 20,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"Popularity jumped from unlisted to top 50,000 by 2025-09: a burst of traffic, not a track record","source":"crux"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-30T20:53:26.431734+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-10-30T20:53:25.959018+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-30T20:53:50.227255+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-30T20:53:25.945872+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-30T20:53:21.660095+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-30T20:53:21.784845+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-30T20:53:57.573017+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-30T20:53:21.493029+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-30T20:53:21.417326+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-30T20:53:21.935056+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-30T20:53:49.793354+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-10-30T20:53:25.884667+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-30T20:53:25.945946+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-30T20:53:21.643187+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-30T20:53:21.659967+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-30T20:53:22.220113+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-30T20:53:21.950361+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-30T20:53:26.027959+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-30T20:53:25.883766+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-30T20:53:49.785194+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-30T20:53:21.920552+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-30T20:53:22.076513+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-30T20:53:25.040959+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-30T20:53:21.596786+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-30T20:53:25.944830+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-30T20:53:22.361072+00:00","error":null,"why":null}],"cost":{"gathering":0.00182,"score":0.00013,"total":0.00195},"claimed":false,"claimed_at":null,"summary_text":"luma.com's website address was registered 31 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an archive history for its website, social media profiles or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false},{"text":"Social presence information was not found from our checks.","source":"social","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["social"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","We found no page for it on any review website, such as Trustpilot","good"],["Reputation and track record","appstore","App Store","smartphone","Its app, Luma: Events & Invitations, is on Apple's App Store, rated 4.9 out of 5 from 2,105 ratings, counted in the reviews total.","info"],["Reputation and track record","crux","Visitor traffic","eye","Its visitor numbers jumped suddenly into the top 50,000 websites by September 2025: a burst of traffic rather than a steady history","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Instagram and X","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"6 clear · 2 not found · 3 for information","held":null,"satisfaction":[["App Store","4.9","2,105 ratings",false]],"average":"4.9","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[],"appstore":[],"crux":[["Real people visited its website in 13 of the last 24 months","good"],["It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"},{"text":"Social presence information was not found from our checks.","source":"social"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is luma.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 6 of 11 public checks clear, 2 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/luma.com","assessed_at":"2026-10-30T20:53:57.925957+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Luma: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/luma.com"}}