# Lulus (lulus.com)

Is lulus.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 86 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4.3 · 15,228 reviews; SmartCustomer 3.5 · 551 reviews; Reviews.io 4.5 · 2 reviews · not counted; BBB A+ · 17 of 31 resolved
- Claimed: no
- Assessed: 2026-10-12

## Summary

We read 5 of its pages: about, returns, delivery, terms and privacy. Its website address was registered 31 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 2,000,000 followers on Instagram. Customers have left 15,228 reviews on Trustpilot, averaging 4.3 stars out of 5. Customers have left 2 reviews on Reviews.io, averaging 4.5 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address, policy contact, state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 5 of its pages: about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 31 years ago (source: rdap)
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 2,000,000 followers on Instagram (source: social)
- Excellent independent reputation: 15,228 reviews on Trustpilot, rated 4.3 stars out of 5 (source: reviews)
- A not fully established independent reputation: 2 reviews on Reviews.io, rated 4.5 stars out of 5 (source: reviews)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## How to check if lulus.com is legit

To check if lulus.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lulus.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Canada, Europe and the US · BBB rating A+ (For information)
- Who they are: Domain registration: Its website address was registered 31 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: about, returns, delivery, terms and privacy (Clear). Pages found: about (https://lulus.com/aboutus), returns (https://lulus.com/returns), delivery (https://lulus.com/customerservice/international-shipping), terms (https://lulus.com/customerservice/termsofuse), privacy (https://lulus.com/customerservice/privacypolicy)
- Reputation and track record: Customer reviews: Trustpilot 4.3 stars from 15,228 reviews · SmartCustomer 3.5 stars from 551 reviews (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 29 years ago (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 2,000,000 followers on Instagram (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from lulus.com's own pages.

- In their own words: “Lulus started in 1996 as a little vintage shop in Northern California. Since then, we’ve grown into a global brand, expanding our mission to make chic, modern pieces for the woman who loves to get dressed. We’ve come a long way since our doors first opened nearly 30 years ago.” (https://www.lulus.com/aboutus)
- Delivery cost: “How much does shipping cost and/or do you offer free shipping?” (https://www.lulus.com/customerservice/international-shipping)

## Cite

Truth Signal, Lulus: truth score 86 out of 100, legitimacy confidence High, assessed 2026-10-12, https://truthsignal.com/business/lulus.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/lulus.com