# Lord & Taylor (lordandtaylor.com)

Is lordandtaylor.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.

- Truth score: 94 out of 100
- Legitimacy confidence: high
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Category: Department store
- Founded: 1826
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 30 years
- Address: 8 The Green, Suite #23185 Dover, DE 19901
- Email address: cs@lordandtaylor.com
- Phone number: +1 833-307-0177
- Contact page: https://lordandtaylor.com/pages/contact
- Website: https://lordandtaylor.com/
- Social media: Facebook https://www.facebook.com/lordandtaylor/, Instagram https://www.instagram.com/lordandtaylor/?hl=en, LinkedIn https://www.linkedin.com/company/lord&taylor/

## Summary

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 30 years ago, and is locked against transfer to someone else. It has 944 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 7 reviews on Reviews.io average only 1.57 stars out of 5. We could not find social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 5 of its pages: contact, about, returns, terms and privacy (source: website)
- Its website address was registered 30 years ago (source: rdap)
- 944 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (7 on Reviews.io), but it falls short with only 1.57 stars out of 5 (source: reviews)

## Not found

- Social presence information was not found from our checks. (source: social)

## How to check if lordandtaylor.com is legit

To check if lordandtaylor.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lordandtaylor.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 1826 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 30 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://lordandtaylor.com/pages/contact), about (https://lordandtaylor.com/pages/about-us), returns (https://lordandtaylor.com/pages/shipping-returns), terms (https://lordandtaylor.com/policies/terms-of-service), privacy (https://lordandtaylor.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: 944 reviews on Trustpilot (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 14 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram and LinkedIn (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from lordandtaylor.com's own pages.

- In their own words: “A curated edit of fashion’s most coveted names. Welcome to Lord & Taylor – an iconic name in American retail history. Since our founding in 1826, we have been committed to providing exceptional customer experiences through curated fashion, timeless designs, and unparalleled service.With nearly two centuries of expertise in the retail industry, we continue to be atrusted destination for style and quality.” (https://lordandtaylor.com/pages/about-us)
- How long you have to return: “Items not claimed within 30 days of receipt will be considered abandoned and will not be returned or refunded.” (https://lordandtaylor.com/pages/shipping-returns)
- Do returns cost anything: “For international shipments, customs duties, the $24 return shipping label fee, and the 12% International Return Processing Fee will all be deducted from your original payment.” (https://lordandtaylor.com/pages/shipping-returns)

## Could not be checked this time

- social

## Cite

Truth Signal, Lord & Taylor: truth score 94 out of 100, legitimacy confidence High, assessed 2026-10-27, https://truthsignal.com/business/lordandtaylor.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/lordandtaylor.com