# LOOKFANTASTIC (lookfantastic.com)

Is lookfantastic.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 6 of 11 public checks clear, 2 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 90 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from App Store 4.9 · 132,688 ratings; average 4.9
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 28 years
- Address: 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF
- Email address: Not found
- Phone number: Not found
- Contact page: Not found
- Website: https://lookfantastic.com/
- Social media: Facebook https://www.facebook.com/lookfantastic, Instagram https://instagram.com/lookfantastic, X https://www.twitter.com/lookfantastic, TikTok https://www.tiktok.com/@lookfantastic, YouTube https://www.youtube.com/user/lookfantastic
- Latest YouTube video: Ready for a skincare reset? Discover Kiehl’s expert formulas for a routine that works harder. https://www.youtube.com/watch?v=8-oWFg_yiLo

## Summary

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 28 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, social media profiles, an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 28 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Customer reviews information was not found from our checks. (source: reviews)
- Social presence information was not found from our checks. (source: social)
- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if lookfantastic.com is legit

To check if lookfantastic.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lookfantastic.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://lookfantastic.com/c/help-centre/), about (https://lookfantastic.com/c/info/about-us/), returns (https://lookfantastic.com/c/info/refunds-returns/), delivery (https://lookfantastic.com/c/info/delivery/), terms (https://lookfantastic.com/c/info/terms-conditions/), privacy (https://lookfantastic.com/c/info/privacy-policy/)
- Reputation and track record: Customer reviews: We were unable to find out what its customer reviews say. (Not found)
- Reputation and track record: App Store: Its app, LOOKFANTASTIC: Beauty Shop UK, is on Apple's App Store, rated 4.9 out of 5 from 132,688 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 27 years ago (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, TikTok, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from lookfantastic.com's own pages.

- In their own words: “LOOKFANTASTIC is Europe’s number 1 online premium beauty retailer. A destination for iconic beauty across skin, hair, cosmetics and fragrance, we bring together the brands you know, the names you want, and the formulas worth making space for. With over 22,000 products available and complimentary worldwide delivery to more than 200 countries, we partner with leading global brands including MAC, Kérastase and YSL.” (https://www.lookfantastic.com/c/info/about-us/)
- How long you have to return: “*Eligible returns are in pristine condition and requested within 30 days of receipt.” (https://www.lookfantastic.com/c/info/refunds-returns/)
- Faulty or damaged items: “If you receive a damaged, faulty or incorrect item, please contact our customer service team through My Account who will resolve this for you on a case-by-case basis.” (https://www.lookfantastic.com/c/info/refunds-returns/)
- Delivery cost: “Premier Delivery cost is £5.95.” (https://www.lookfantastic.com/c/info/delivery/)
- Who you're buying from: “Promoter: THG Beauty Limited a company registered in England and Wales (company number 13400467) whose registered office is at Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, United Kingdom, WA15 0AF.” (https://www.lookfantastic.com/c/info/terms-conditions/)

## Could not be checked this time

- social

## Cite

Truth Signal, LOOKFANTASTIC: truth score 90 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/lookfantastic.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/lookfantastic.com