# Lime & Lou (limeandlou.com)

Is limeandlou.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 6 of 10 public checks clear, 3 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 77 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 3,197 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Personalised gifts
- Founded by: Sofie Van Der Straeten
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 5 years
- Address: Not found
- Email address: support@limeandlou.com
- Phone number: Not found
- Contact page: https://www.limeandlou.com/customersupport.aspx?source=helpcenter (linked from the site's own pages; we could not open it)
- Website: https://limeandlou.com/
- Social media: Facebook https://www.facebook.com/limeandlou, Instagram https://www.instagram.com/limeandlou/, X https://twitter.com/LouLimeand

## Summary

limeandlou.com's website address was registered 5 years ago, and is locked against transfer to someone else. Customers have left 3,197 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find a matching registered company, an archive history for its website, social media profiles, an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: contact page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- Its website address was registered 5 years ago (source: rdap)
- Great independent reputation: 3,197 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Company details information was not found from our checks. (source: registry)
- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)
- Address information was not found from our checks. (source: registry)
- Phone number information was not found from our checks. (source: website)

## How to check if limeandlou.com is legit

To check if limeandlou.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about limeandlou.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (Not found)
- Who they are: Domain registration: Its website address was registered 5 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: about, returns, delivery, terms and privacy (Clear). Pages found: about (https://limeandlou.com/articles/about-us), returns (https://limeandlou.com/articles/change-order-details-faq), delivery (https://limeandlou.com/articles/shipping-information), terms (https://limeandlou.com/articles/terms-and-conditions), privacy (https://limeandlou.com/articles/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 3,197 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people have visited its website since July 2023 (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram and X (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from limeandlou.com's own pages.

- In their own words: “At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. Home is such an important concept to me. Moving from country to country, I felt a longing to find a place to call home.” (https://www.limeandlou.com/articles/about-us)
- Delivery cost: “We offer FREE Standard Shipping on all orders.” (https://www.limeandlou.com/articles/shipping-information)

## Could not be checked this time

- social

## Cite

Truth Signal, Lime & Lou: truth score 77 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/limeandlou.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/limeandlou.com