{"domain":"limeandlou.com","kind":"business","slug":null,"name":"Lime and Lou","jurisdiction":null,"company_number":null,"assessed_at":"2026-10-26T12:59:09.450059+00:00","checked_at":"2026-10-26T12:59:09.173997+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-10-26T12:58:39.920640+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:39.920640+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-10-26T12:58:39.600136+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:39.600136+00:00","deferred":false},{"source":"category","last_attempt_at":"2026-10-26T12:59:06.226433+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:59:06.226433+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-10-26T12:58:39.602589+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:39.602589+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-26T12:58:38.243738+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.243738+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-26T12:58:38.337278+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.337278+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-26T12:59:09.173997+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:59:09.173997+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-10-26T12:58:38.190094+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-10-26T12:58:38.105969+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.105969+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-26T12:58:38.518769+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.518769+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-10-26T12:59:05.878587+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:59:05.878587+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-26T12:58:39.611685+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"news","last_attempt_at":"2026-10-26T12:58:39.603986+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"opendata","last_attempt_at":"2026-10-26T12:58:38.244192+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.244192+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-10-26T12:58:38.243868+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.243868+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-26T12:58:38.775764+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.775764+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-26T12:58:38.526332+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.526332+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-26T12:58:39.704515+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-10-26T12:58:39.599869+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:39.599869+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-26T12:59:05.871027+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:59:05.871027+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-26T12:58:38.454313+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.454313+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-26T12:58:38.712393+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"trustindex","last_attempt_at":"2026-10-26T12:58:41.531399+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:41.531399+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-26T12:58:38.241791+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:38.241791+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-26T12:58:39.602146+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-26T12:58:39.602146+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-26T12:58:38.590950+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false}],"purchase_confidence":"HIGH","truth_score":77,"judged_score":77,"owner_proof":null,"warning":null,"customer_satisfaction":{"answer":0.82,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.0,"reviews":3197,"rounded":true}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.94,"business_legitimacy":0.54,"established_history":0.78,"identity_consistency":0.56,"independent_reputation":0.91,"real_customer_evidence":0.91},"warning_fact":null,"warning_effect":null,"enough_evidence":0.89,"customer_satisfaction":0.82},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":null},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"none"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"ns-1322.awsdns-37.org, ns-1801.awsdns-33.co.uk, ns-482.awsdns-60.com, ns-550.awsdns-04.net"},{"label":"Address","value":"99.86.91.24, 99.86.91.113, 99.86.91.22, 99.86.91.70"},{"label":"Certificate issuer","value":"Amazon"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2027-02-10"}],"crux":[{"label":"Popularity among Chrome users","value":null},{"label":"First known user traffic","value":null},{"label":"Months with real traffic, of the last 24","value":null},{"label":"Traffic pattern","value":null},{"label":"Rank jump in the last 12 months","value":null},{"label":"Rank drop in the last 12 months","value":null}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"5 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":null},{"label":"Facebook page","value":null},{"label":"Instagram page","value":null},{"label":"TikTok page","value":null},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":null},{"label":"X page","value":null},{"label":"Social follower counts","value":null},{"label":"YouTube channel","value":null}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Trustpilot rating","value":4.0},{"label":"Trustpilot review count","value":3197}],"wayback":[{"label":"Website archive history","value":null}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":null},{"label":"Terms page found","value":true},{"label":"Contact page linked","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":null},{"label":"Data protection registration (ICO)","value":null},{"label":"VAT number","value":null},{"label":"Where the company is based","value":null},{"label":"Why we believe that","value":null},{"label":"Which countries the company serves","value":null},{"label":"Why we believe that","value":null}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://limeandlou.com/"},{"label":"articles/about-us","url":"https://limeandlou.com/articles/about-us"},{"label":"articles/privacy-policy","url":"https://limeandlou.com/articles/privacy-policy"},{"label":"articles/shipping-information","url":"https://limeandlou.com/articles/shipping-information"},{"label":"articles/terms-and-conditions","url":"https://limeandlou.com/articles/terms-and-conditions"},{"label":"articles/change-order-details-faq","url":"https://limeandlou.com/articles/change-order-details-faq"}],"social":[{"label":"facebook","url":"https://www.facebook.com/limeandlou","followers":null,"metric":null,"via":"site"},{"label":"instagram","url":"https://www.instagram.com/limeandlou/","followers":null,"metric":null,"via":"site"},{"label":"x","url":"https://twitter.com/LouLimeand","followers":null,"metric":null,"via":"site"},{"label":"linkedin","url":null,"followers":null,"metric":null,"via":"unsearched"},{"label":"youtube","url":null,"followers":null,"metric":null,"via":"unsearched"},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":"unsearched"}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/limeandlou.com"}]},"summary":{"icon":"https://www.limeandlou.com/favicon.ico","kept":null,"logo":null,"site":null,"based":null,"email":"support@limeandlou.com","image":"https://cdn.limeandlou.com/digital-asset/banners/lime-and-lou-home-decor-hp.jpg","offer":{"Best for":{"url":"https://www.limeandlou.com/articles/about-us","page":"Its about page","text":"The owner already knows what you like, the pieces are feel like they were made for you, and everything is so beautiful it’s hard to choose.","quote":true},"Customer stories":{"url":"https://www.limeandlou.com/articles/reviews","page":"Customer reviews"},"Ways to get help":{"url":"https://www.limeandlou.com/customersupport.aspx","page":"Contact Us"},"In their own words":{"url":"https://www.limeandlou.com/","page":"Its homepage","text":"Lime & Lou brings creative home art to life. From custom wall pieces to cozy blankets, we've got your personalized gifts covered. Known for anniversaries, Lime & Lou turns memories into unique pieces of home décor.","quote":true}},"phone":null,"title":"Lime & Lou | Personalized Gifts for Home | 15% Off First Order","years":null,"rating":4.0,"serves":null,"address":null,"details":{"Sells":"Physical goods","Sells to":"The public","Founded by":"Sofie Van Der Straeten","Kind of seller":"Sells its own goods or services","Licensed trade":"No licence normally needed"},"reviews":3197,"category":"Personalised gifts","domain_age":"5 years","contact_url":null,"description":"Lime & Lou brings creative home art to life. From custom wall pieces to cozy blankets, we've got your personalized gifts covered. Known for anniversaries, Lime & Lou turns memories into unique pieces of home décor.","final_check":["policy_contact"],"address_note":null,"contact_form":null,"reviews_source":"Trustpilot","contact_unopened":"https://www.limeandlou.com/customersupport.aspx?source=helpcenter","reviews_total":3197},"pages":{"about":"https://limeandlou.com/articles/about-us","returns":"https://limeandlou.com/articles/change-order-details-faq","shipping":"https://limeandlou.com/articles/shipping-information","terms":"https://limeandlou.com/articles/terms-and-conditions","privacy":"https://limeandlou.com/articles/privacy-policy"},"answers":[{"url":"https://www.limeandlou.com/articles/about-us","kind":"about","quote":"At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. Home is such an important concept to me. Moving from country to country, I felt a longing to find a place to call home.","question":"In their own words"},{"url":"https://www.limeandlou.com/articles/shipping-information","kind":"shipping","quote":"We offer FREE Standard Shipping on all orders.","question":"Delivery cost"}],"reviews":[{"url":"https://www.trustpilot.com/review/limeandlou.com","found":true,"label":"Trustpilot","rating":4.0,"source":"reviews","reviews":3197,"rounded":true},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":null,"privacy":{"also":[],"points":[{"key":"not_sold","text":"Says it does not sell your personal data.","quote":"We do not sell Personal Data or any other data collected to anyone."},{"key":"delete","text":"Says you can ask it to delete your data.","quote":"And if you want to, you can ask us to delete all of your data from our databases anytime."}],"policy":"https://www.limeandlou.com/articles/privacy-policy","consent":"CookieYes","trackers":[{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."}],"elsewhere":null},"reasons":[{"text":"Domain registered 5 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Pages read: about, returns, shipping, terms, privacy","source":"website"},{"text":"Support email: support@limeandlou.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none)","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"The profile search could not run, so the platforms and follower counts are unknown; the site links to facebook, instagram, x","source":"social"},{"text":"Trustpilot: rated 4.0 from 3,197 reviews","source":"reviews"},{"text":"Real visitors since 2023-07","source":"crux"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-26T12:58:39.920640+00:00","error":null,"why":null},{"source":"bbb","ok":true,"fetched_at":"2026-10-26T12:58:39.600136+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-26T12:59:06.226433+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-26T12:58:39.602589+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-26T12:58:38.243738+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-26T12:58:38.337278+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-26T12:59:09.173997+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-26T12:58:38.190094+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-26T12:58:38.105969+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-26T12:58:38.518769+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-26T12:59:05.878587+00:00","error":null,"why":null},{"source":"ico","ok":false,"fetched_at":"2026-10-26T12:58:39.611685+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-26T12:58:39.603986+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-26T12:58:38.244192+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-26T12:58:38.243868+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-26T12:58:38.775764+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-26T12:58:38.526332+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-26T12:58:39.704515+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-26T12:58:39.599869+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-26T12:59:05.871027+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-26T12:58:38.454313+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-26T12:58:38.712393+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-26T12:58:41.531399+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-26T12:58:38.241791+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-26T12:58:39.602146+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-26T12:58:38.590950+00:00","error":null,"why":null}],"cost":{"gathering":0.00213,"score":0.00014,"total":0.00227},"claimed":false,"claimed_at":null,"summary_text":"limeandlou.com's website address was registered 5 years ago, and is locked against transfer to someone else. Customers have left 3,197 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find a matching registered company, an archive history for its website, social media profiles, an address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 5 years ago","source":"rdap","plain":true},{"text":"Great independent reputation: 3,197 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Company details information was not found from our checks.","source":"registry","plain":false},{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false},{"text":"Social presence information was not found from our checks.","source":"social","plain":false},{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["social"],"page":{"rows":[["Who they are","registry","Company details","building","nothing known","none"],["Who they are","rdap","Domain registration","clock","Its website address was registered 5 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.0 stars out of 5 from 3,197 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people have visited its website since July 2023","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram and X","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"6 clear · 3 not found · 1 for information","held":null,"satisfaction":[["Trustpilot","4","3,197 reviews",false]],"average":"4.0","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[],"crux":[],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 5 years ago","source":"rdap"},{"text":"Great independent reputation: 3,197 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Company details information was not found from our checks.","source":"registry"},{"text":"Web history and authority information was not found from our checks.","source":"wayback"},{"text":"Social presence information was not found from our checks.","source":"social"},{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is limeandlou.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 6 of 10 public checks clear, 3 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/limeandlou.com","assessed_at":"2026-10-26T12:59:09.450059+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Lime & Lou: truth score 77 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/limeandlou.com"}}