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With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we have the largest selection of brands and sellers, and by 2030, we aim to serve 300 million customers.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/lazada.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":"https://www.smartcustomer.com/reviews/lazada.com","found":true,"label":"SmartCustomer","rating":3.1,"source":"reviews","reviews":24},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Trustindex","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: contact, about","source":"website"},{"text":"Domain registered 17 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Support email: lazada-tech-infra@lazada.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 23 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 1 platforms: linkedin; largest audience 1,172,274 followers on linkedin","source":"social"},{"text":"SmartCustomer: rated 3.1 from 24 reviews","source":"reviews"},{"text":"Trustpilot: a review page exists","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T14:44:26.706766+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T14:44:23.771342+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T14:44:24.286116+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-16T02:35:23.526328+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T14:44:24.000363+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T14:44:26.169696+00:00","error":null},{"source":"ico","ok":false,"fetched_at":"2026-10-07T14:44:26.712183+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T14:44:24.160494+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T14:44:23.907231+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T14:44:27.008350+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T14:44:26.306308+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T14:44:23.823340+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T14:44:25.061797+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-07T14:44:26.808218+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-16T02:35:16.574348+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T14:44:24.765936+00:00","error":null}],"cost":{"gathering":0.01749,"score":0.00092,"total":0.01841},"claimed":false,"claimed_at":null,"summary_text":"We read 2 of its pages: contact and about. Its website address was registered 17 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about","source":"website","plain":true},{"text":"Domain registered 17 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Founded in 2012 (Wikipedia)","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 17 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and about","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 3.1 stars out of 5 from 24 reviews on SmartCustomer","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 23 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 1 social media platforms (LinkedIn); the largest audience is 1,172,274 followers on LinkedIn","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"9 clear · 1 for information","held":null,"satisfaction":[["SmartCustomer","3.1","24 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and about","source":"website"},{"text":"Its website address was registered 17 years ago","source":"rdap"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is lazada.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 9 of 10 public checks clear, 1 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/lazada.com","assessed_at":"2026-10-16T02:35:23.879531+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, lazada.com: truth score 74 out of 100, legitimacy confidence High, assessed 2026-10-16, https://truthsignal.com/business/lazada.com"}}