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Its website address was registered 31 years ago, and is locked against transfer to someone else. It has 202,169 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2,197 reviews on SmartCustomer average only 1.6 stars out of 5. Its 1,958 reviews on Reviews.io average only 1.79 stars out of 5. We could not find a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, terms, privacy","source":"website","plain":true},{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 202,169 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,197 on SmartCustomer), but it falls short with only 1.6 stars out of 5","source":"reviews","plain":false},{"text":"A large number of independent reviews (1,958 on Reviews.io), but it falls short with only 1.79 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves 19 countries; founded in 2012 (Wikipedia) · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: contact, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","202,169 reviews on Trustpilot · SmartCustomer 1.6 stars from 2,197 reviews · Reviews.io 1.79 stars from 1,958 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 26 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 588,433 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","","202,169 reviews · rating not read",false],["SmartCustomer","1.6","2,197 reviews",false],["Reviews.io","1.79","1,958 reviews",false],["BBB","A+","83 of 431 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and does not accredit it; 83 of its 431 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["202,169 reviews on Trustpilot","good"],["Rated 1.79 stars out of 5 from 1,958 reviews on Reviews.io","bad"],["Rated 1.6 stars out of 5 from 2,197 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 8,280 subscribers and 1593 videos, the latest uploaded on 1 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 3 of its pages: contact, terms and privacy","source":"website"},{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"202,169 reviews on Trustpilot","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,197 on SmartCustomer), but it falls short with only 1.6 stars out of 5","source":"reviews"},{"text":"A large number of independent reviews (1,958 on Reviews.io), but it falls short with only 1.79 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is kiwi.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/kiwi.com","assessed_at":"2026-10-09T09:04:28.927595+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Kiwi.com: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-09, https://truthsignal.com/business/kiwi.com"}}