# kay.com: Truth Signal snapshot

Checked: 2026-11-12
Answer: Truth score 86 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly satisfied, medium confidence.
Be cautious: A low number of independent reviews (62 on SmartCustomer), but it falls short with only 2.5 stars out of 5
Identity: Kay; owned by Sterling Jewelers; Based in the US; serves the US; part of Sterling Jewelers; founded in 1916 (Wikipedia)
Reputation: 859 reviews across 2 platforms, rated 2.5 to 4.8 out of 5
Warnings checked: No malware or phishing warnings found for its website; No known data breach involving the company; Its email is protected: mail forged in its name is blocked
History: founded 1916; Its website address was registered 31 years ago; The Internet Archive first saved a copy of its website 29 years ago
Buying: We read 6 of its pages: contact, about, returns, delivery, terms and privacy
Support: phone +1 800-527-8029; contact page https://kay.com/customer-service
Activity: Real people visited its website in 24 of the last 24 months; It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X.com and YouTube); the largest audience is 51,600 followers on TikTok
No data held: Address information was not found from our checks.; Email address information was not found from our checks.
Full report, with every source and its evidence: https://truthsignal.com/business/kay.com/report.md
Source: Truth Signal, https://truthsignal.com/business/kay.com