{"domain":"justenergy.com","kind":"business","slug":null,"name":"Just Energy","jurisdiction":"us","company_number":null,"assessed_at":"2026-10-25T08:38:59.283563+00:00","checked_at":"2026-10-25T08:38:59.028585+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-10-25T08:37:40.689987+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:40.689987+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-10-25T08:38:20.099978+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-10-25T08:38:55.210313+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:38:55.210313+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-10-25T08:37:40.176725+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:40.176725+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-25T08:37:30.273030+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:30.273030+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-25T08:37:30.389926+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:30.389926+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-25T08:38:59.028585+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:38:59.028585+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-10-25T08:37:30.110865+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-10-25T08:37:29.932261+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:29.932261+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-25T08:37:30.532679+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:30.532679+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-10-25T08:38:55.025956+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:38:55.025956+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-25T08:37:40.105533+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:40.105533+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-10-25T08:37:40.178875+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":true},{"source":"opendata","last_attempt_at":"2026-10-25T08:37:30.251033+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:30.251033+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-10-25T08:37:30.251235+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:30.251235+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-25T08:37:30.703830+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:30.703830+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-25T08:37:30.551026+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:30.551026+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-25T08:37:40.243592+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-10-25T08:37:40.105284+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:40.105284+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-25T08:37:54.560376+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:54.560376+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-25T08:37:32.572850+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:32.572850+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-25T08:38:55.015878+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:38:55.015878+00:00","deferred":false},{"source":"trustindex","last_attempt_at":"2026-10-25T08:37:33.428922+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:33.428922+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-25T08:37:30.251289+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:30.251289+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-25T08:37:40.176117+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:40.176117+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-25T08:37:31.983043+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-25T08:37:31.983043+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":90,"judged_score":90,"owner_proof":null,"warning":null,"customer_satisfaction":null,"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.96,"business_legitimacy":0.89,"established_history":0.98,"identity_consistency":0.84,"independent_reputation":0.88,"real_customer_evidence":0.85},"warning_fact":null,"warning_effect":null,"enough_evidence":0.94,"customer_satisfaction":null},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"none"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"jamie.ns.cloudflare.com, yichun.ns.cloudflare.com"},{"label":"Address","value":"104.18.22.145, 104.18.23.145"},{"label":"Certificate issuer","value":"Google Trust Services"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-12-15"}],"crux":[{"label":"Popularity among Chrome users","value":"top 500,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"24 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":null},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":32394}},{"label":"YouTube channel","value":{"videos":96,"subscribers":805,"last_upload":"2026-07-06"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Independent review platform rating","value":null},{"label":"Trustpilot review count","value":419}],"wayback":[{"label":"Website archive history","value":null},{"label":"Wikipedia page","value":"yes"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Founded","value":"1997"},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["the site's structured data states its country","its phone number starts +1","its postcode is a US zip code"]},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["$ prices on its homepage"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":true},{"label":"Founding year and place as the encyclopaedia states it","value":"1997"},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://justenergy.com/"},{"label":"about-us","url":"https://justenergy.com/about-us/"},{"label":"s/contact-us","url":"https://justenergy.com/s/contact-us"},{"label":"legal/terms-of-use","url":"https://justenergy.com/legal/terms-of-use/"},{"label":"legal/privacy-policy","url":"https://justenergy.com/legal/privacy-policy/"}],"social":[{"label":"facebook","url":"https://www.facebook.com/JustEnergyUS/","followers":31522,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/justenergylimited/","followers":67,"metric":"followers","via":"search"},{"label":"x","url":"https://x.com/JustEnergyus","followers":null,"metric":null,"via":"site"},{"label":"linkedin","url":"https://www.linkedin.com/company/591781/","followers":null,"metric":null,"via":"site"},{"label":"youtube","url":"https://www.youtube.com/user/JustEnergyGroup","followers":805,"metric":"subscribers","via":"site"},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":null}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/justenergy.com"}],"wayback":[{"label":"Wikipedia","url":"https://en.wikipedia.org/wiki/Just_Energy"}]},"summary":{"icon":"https://justenergy.com/wp-content/uploads/2020/09/cropped-just-energy-logo-32x32.png","kept":null,"logo":null,"site":null,"based":"US","email":"pr@justenergy.com","image":"https://justenergy.com/wp-content/uploads/2024/05/JE-Generic-Meta_Logo_Swirl_1200x675.jpg","offer":{"Ways to get help":{"url":"https://help.justenergy.com/s/contact-us","page":"online form"},"In their own words":{"url":"https://justenergy.com/","page":"Its homepage","text":"Call: 866-288-3105 - Make Just Energy your Electric Company and Gas Provider. Served 1 million satisfied customers over 20 years. Electricity & Gas Plans","quote":true}},"phone":"+1 866-288-3105","title":"Just Energy: Electricity Company & Gas Supplier 866-288-3105","years":null,"rating":null,"serves":["US"],"address":"5251 Westheimer Road, Suite 1000, Houston, TX 77056","details":{"Sells":"Subscription or membership","Founded":"1997","Kind of seller":"Sells its own goods or services","Licensed trade":"Other licensed trade"},"reviews":419,"category":"Energy supplier","domain_age":"24 years","contact_url":"https://justenergy.com/s/contact-us","description":"Call: 866-288-3105 - Make Just Energy your Electric Company and Gas Provider. Served 1 million satisfied customers over 20 years. Electricity & Gas Plans","final_check":null,"address_note":null,"contact_form":false,"reviews_source":"Trustpilot","contact_unopened":null,"reviews_total":419},"pages":{"contact":"https://justenergy.com/s/contact-us","about":"https://justenergy.com/about-us/","terms":"https://justenergy.com/legal/terms-of-use/","privacy":"https://justenergy.com/legal/privacy-policy/"},"answers":[{"url":"https://justenergy.com/s/contact-us","kind":"contact","quote":"1-866-587-8674 Email us by filling out the form above.","question":"Ways to contact them"},{"url":"https://justenergy.com/about-us/","kind":"about","quote":"Just Energy is a retail energy provider specializing in electricity and natural gas commodities. We proudly serve customers in the United States and Canada. Just Energy brands include Amigo Energy, HomeWater, Hudson Energy, and Tara Energy.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/justenergy.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":419},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"YvS2zruBR3E","title":"Automatic Summer Electricity Discounts in Texas | Just Energy #Shorts","url":"https://www.youtube.com/watch?v=YvS2zruBR3E","embeddable":true},"privacy":{"also":[],"points":[{"key":"abroad","text":"May send your data to other countries.","quote":"When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law."},{"key":"delete","text":"Says you can ask it to delete your data.","quote":"These rights may include the right to know what personal information we collect, the right to request deletion of their personal information, and the right to opt-out of the sale of their personal information."}],"policy":"https://justenergy.com/legal/privacy-policy/","consent":null,"trackers":[{"name":"Google Analytics","text":"Counts your visits and what you look at."},{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."},{"name":"Meta Pixel","text":"Tells Facebook and Instagram what you do on its site, for adverts."}],"elsewhere":null},"reasons":[{"text":"Pages read: contact, about, terms, privacy","source":"website"},{"text":"Domain registered 24 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Trustpilot: 419 reviews","source":"reviews"},{"text":"Support email: pr@justenergy.com","source":"website"},{"text":"Support phone: +1 866-288-3105","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, x, youtube; largest audience 31,522 followers on facebook","source":"social"},{"text":"YouTube channel with 805 subscribers, 96 videos, last upload 2026-07-06","source":"social"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-25T08:37:40.689987+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-10-25T08:38:20.099978+00:00","error":null,"why":"the check ran out of time"},{"source":"category","ok":true,"fetched_at":"2026-10-25T08:38:55.210313+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-25T08:37:40.176725+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-25T08:37:30.273030+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-25T08:37:30.389926+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-25T08:38:59.028585+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-25T08:37:30.110865+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-25T08:37:29.932261+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-25T08:37:30.532679+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-25T08:38:55.025956+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-10-25T08:37:40.105533+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-25T08:37:40.178875+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-25T08:37:30.251033+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-25T08:37:30.251235+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-25T08:37:30.703830+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-25T08:37:30.551026+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-25T08:37:40.243592+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-25T08:37:40.105284+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-25T08:37:54.560376+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-25T08:37:32.572850+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-25T08:38:55.015878+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-25T08:37:33.428922+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-25T08:37:30.251289+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-25T08:37:40.176117+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-25T08:37:31.983043+00:00","error":null,"why":null}],"cost":{"gathering":0.00234,"score":0.00016,"total":0.0025},"claimed":false,"claimed_at":null,"summary_text":"We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 24 years ago, and is locked against transfer to someone else. It has 419 reviews on Trustpilot. No malware or phishing warnings found for its website.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, terms, privacy","source":"website","plain":true},{"text":"Domain registered 24 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 419 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]]],"missing":["bbb"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 1997 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 24 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","419 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","Found: wikipedia page","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 31,522 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","","419 reviews · rating not read",true]],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 805 subscribers and 96 videos, the latest uploaded on 6 Jul 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"We read 4 of its pages: contact, about, terms and privacy","source":"website"},{"text":"Its website address was registered 24 years ago","source":"rdap"},{"text":"419 reviews on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]]]},"answer":"Is justenergy.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/justenergy.com","assessed_at":"2026-10-25T08:38:59.283563+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Just Energy: truth score 90 out of 100, legitimacy confidence High, assessed 2026-10-25, https://truthsignal.com/business/justenergy.com"}}