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Its website address was registered 28 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2,473 reviews on Reviews.io average only 2.65 stars out of 5. Its 79 reviews on SmartCustomer average only 2.1 stars out of 5. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 98 years ago","source":"companies_house","plain":true},{"text":"Domain registered 28 years ago","source":"rdap","plain":true},{"text":"Among the 10,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"Address consistent across 2 independent sources","source":"facts","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,473 on Reviews.io), but it falls short with only 2.65 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (79 on SmartCustomer), but it falls short with only 2.1 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 98 years ago","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 28 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: returns and terms","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 3.9 stars from 106,000 reviews · SmartCustomer 2.1 stars from 79 reviews · Reviews.io 2.65 stars from 2,473 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 27 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,453,028 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 8 clear · 1 for information","held":null,"satisfaction":[["Trustpilot","3.9","106,000 reviews",false],["SmartCustomer","2.1","79 reviews",false],["Reviews.io","2.65","2,473 reviews",false]],"found":{"registry":[["Its registered office at Companies House is 1 Drummond Gate, Pimlico, London, SW1V 2QQ, United Kingdom","good"],["Its latest accounts at Companies House run to 31 January 2026","good"],["Its directors and owners are named at Companies House","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"],["Registered with the Information Commissioner's Office (ICO) to handle personal data","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["Rated 3.9 stars out of 5 from 106,000 reviews on Trustpilot","good"],["Rated 2.65 stars out of 5 from 2,473 reviews on Reviews.io","bad"],["Rated 2.1 stars out of 5 from 79 reviews on SmartCustomer","bad"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 188,000 subscribers and 34 videos, the latest uploaded on 5 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 98 years ago","source":"companies_house"},{"text":"Its website address was registered 28 years ago","source":"rdap"},{"text":"It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"The postcode on its website matches its registered office at Companies House","source":"facts"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,473 on Reviews.io), but it falls short with only 2.65 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (79 on SmartCustomer), but it falls short with only 2.1 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is johnlewis.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/johnlewis.com","assessed_at":"2026-10-10T11:43:03.664375+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, John Lewis & Partners: truth score 92 out of 100, legitimacy confidence High, assessed 2026-10-10, https://truthsignal.com/business/johnlewis.com"}}