{"domain":"jjshouse.com","kind":"business","slug":null,"name":"JJ's House","jurisdiction":"sg","company_number":null,"assessed_at":"2026-10-10T00:03:10.307083+00:00","checked_at":"2026-10-10T00:03:09.956665+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-03T10:09:39.113266+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:39.113266+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-03T10:09:29.304771+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:29.304771+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-03T10:09:29.340318+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:29.340318+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-10T00:03:09.956665+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-10T00:03:09.956665+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-03T10:09:29.554897+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:29.554897+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-03T10:09:29.451760+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:29.451760+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-03T10:09:33.994748+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"radar","last_attempt_at":"2026-10-03T10:23:30.747547+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":"2026-10-03T09:53:55.442510+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-03T10:09:29.505381+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:29.505381+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-03T10:09:34.370034+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:34.370034+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-03T10:09:30.262112+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:30.262112+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-03T10:09:29.447022+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:29.447022+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-03T10:09:30.817776+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:30.817776+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-03T10:09:29.457725+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"website","last_attempt_at":"2026-10-10T00:03:07.997511+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-10T00:03:07.997511+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-03T10:09:30.155354+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:09:30.155354+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":80,"warning":null,"customer_satisfaction":{"answer":0.86,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.0,"reviews":11469},{"platform":"SmartCustomer","rating":4.2,"reviews":3126},{"platform":"Reviews.io","rating":4.3,"reviews":408}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.87,"business_legitimacy":0.73,"established_history":0.89,"identity_consistency":0.59,"independent_reputation":0.89,"real_customer_evidence":0.86},"warning_fact":null,"warning_effect":null,"enough_evidence":0.83,"customer_satisfaction":0.86},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"none"},{"label":"Nameservers","value":"ajay.ns.cloudflare.com, jean.ns.cloudflare.com"},{"label":"Address","value":"104.20.32.136, 172.66.174.33"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-11-24"}],"crux":[{"label":"Popularity among Chrome users","value":"top 50,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 20,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"15 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","tiktok","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":3261007}},{"label":"YouTube channel","value":{"videos":879,"subscribers":10300,"last_upload":"2024-03-29"}}],"reviews":[{"label":"Independent review platforms","value":3},{"label":"Reviews.io rating","value":4.3},{"label":"Reviews.io review count","value":408},{"label":"SmartCustomer rating","value":4.2},{"label":"SmartCustomer review count","value":3126},{"label":"Trustpilot rating","value":4.0},{"label":"Trustpilot review count","value":11469}],"wayback":[{"label":"Website archive history","value":null},{"label":"Wikipedia page","value":"no"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":null},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":"Found"},{"label":"BBB rating","value":"F"},{"label":"BBB accredited","value":false},{"label":"BBB complaints closed in three years","value":70},{"label":"BBB complaints closed in twelve months","value":27},{"label":"BBB complaints resolved to the customer's satisfaction","value":10},{"label":"BBB complaint types","value":["Service or Repair Issues: 25","Product Issues: 22","Delivery Issues: 18","Customer Service Issues: 2","Sales and Advertising Issues: 2","Order Issues: 1"]},{"label":"BBB customer reviews","value":133},{"label":"BBB reasons for rating","value":["Failure to respond to 2 complaint(s) filed against business","Business has failed to resolve underlying cause(s) of a pattern of complaints"]},{"label":"BBB business started","value":"2013-05-01"},{"label":"BBB file opened","value":"2013-05-01"},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["its Better Business Bureau profile is a US listing"]},{"label":"Which countries the company serves","value":["Austria","Australia","Belgium","Canada","Switzerland","Czechia","Germany","Denmark","Spain","Finland","France","UK","Ireland","Italy","Japan","Netherlands","Norway","New Zealand","Poland","Portugal","Sweden","US"]},{"label":"Why we believe that","value":["US$ prices on its homepage","$ prices on its homepage","it publishes pages for 22 countries (hreflang)","its delivery page says it ships to the US"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://jjshouse.com/","copy":{"source":"Common Crawl","saved":"2026-09-12"}},{"label":"help-center","url":"https://jjshouse.com/help-center","copy":{"source":"Common Crawl","saved":"2026-08-08"}},{"label":"help/processing-shipping-info","url":"https://jjshouse.com/help/processing-shipping-info","copy":{"source":"Common Crawl","saved":"2026-08-14"}}],"social":[{"label":"facebook","url":"https://www.facebook.com/JJsHousecom/","followers":3106072,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/jjshouseofficial/","followers":null,"metric":null,"via":"site"},{"label":"x","url":"https://x.com/jjs_house","followers":null,"metric":null,"via":"search"},{"label":"linkedin","url":"https://sg.linkedin.com/company/jjshouse","followers":235,"metric":"followers","via":"search"},{"label":"youtube","url":"https://www.youtube.com/user/jjshousecom","followers":10300,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@jjshouseofficial","followers":144400,"metric":"followers","via":"site"}],"reviews":[{"label":"Reviews.io","url":"https://www.reviews.io/company-reviews/store/jjshouse-com"},{"label":"SmartCustomer","url":"https://www.smartcustomer.com/reviews/jjshouse.com"},{"label":"Trustpilot","url":"https://www.trustpilot.com/review/jjshouse.com"}],"registry":[{"label":"BBB profile","url":"https://www.bbb.org/us/az/scottsdale/profile/clothing/jjs-house-1126-1000027591"}]},"summary":{"icon":"https://www.jjshouse.com/favicon.ico?2012fb1131e411_e815ab7b55___________","logo":null,"based":"US","email":"service@jjshouse.com","image":"https://cdn-1.jjshouse.com/v5res/jjshouse/2026-05-26/images/banners/logo/Logo-final-07.jpg?2012fb1131e411_e815ab7b55___________","phone":null,"title":"Wedding, Bridesmaid, Prom & Special Occasion Dresses | JJ's House","years":"15 years","rating":4.0,"serves":["AT","AU","BE","CA","CH","CZ","DE","DK","ES","FI","FR","GB","IE","IT","JP","NL","NO","NZ","PL","PT","SE","US"],"address":"50 Raffles Place, 30-00 Singapore Land Tower, Singapore","reviews":11469,"contact_url":null,"description":"Shop wedding, bridesmaid, prom, and special occasion dresses. Discover 2026 trending styles, custom fits, and affordable options! Free delivery on orders $159+.","final_check":["policy_about","policy_privacy","policy_terms"],"address_note":null,"contact_form":null,"reviews_source":"Trustpilot","reviews_total":15003},"pages":{"contact":"https://jjshouse.com/help-center","shipping":"https://jjshouse.com/help/processing-shipping-info"},"answers":[{"url":"https://jjshouse.com/help/processing-shipping-info","copy":{"saved":"2026-08-14","source":"Common Crawl"},"kind":"shipping","quote":"Please refer to the table below for shipping method options, shipping time, and estimated minimum shipping costs.","question":"Delivery cost"}],"reviews":[{"url":"https://www.trustpilot.com/review/jjshouse.com","found":true,"label":"Trustpilot","rating":4.0,"source":"reviews","reviews":11469},{"url":"https://www.smartcustomer.com/reviews/jjshouse.com","found":true,"label":"SmartCustomer","rating":4.2,"source":"reviews","reviews":3126},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":"https://www.reviews.io/company-reviews/store/jjshouse-com","found":true,"label":"Reviews.io","rating":4.3,"source":"reviews","reviews":408},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: contact, shipping","source":"website"},{"text":"Domain registered 15 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 3,106,072 followers on facebook","source":"social"},{"text":"Support email: service@jjshouse.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"YouTube channel with 10,300 subscribers, 879 videos, last upload 2024-03-29","source":"social"},{"text":"Reviews.io: rated 4.3 from 408 reviews","source":"reviews"},{"text":"SmartCustomer: rated 4.2 from 3,126 reviews","source":"reviews"},{"text":"Trustpilot: rated 4.0 from 11,469 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 20,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"},{"text":"Better Business Bureau: rated F, not accredited; 70 complaints closed in three years, 10 of them resolved to the customer's satisfaction","source":"bbb"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-03T10:09:39.113266+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-03T10:09:29.304771+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-03T10:09:29.340318+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-10T00:03:09.956665+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-03T10:09:29.554897+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-03T10:09:29.451760+00:00","error":null},{"source":"ico","ok":false,"fetched_at":"2026-10-03T10:09:33.994748+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-03T09:53:55.442510+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-03T10:09:29.505381+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-03T10:09:34.370034+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-03T10:09:30.262112+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-03T10:09:29.447022+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-03T10:09:30.817776+00:00","error":null},{"source":"wayback","ok":false,"fetched_at":"2026-10-03T10:09:29.457725+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-10T00:03:07.997511+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-03T10:09:30.155354+00:00","error":null}],"cost":{"gathering":0.05226,"score":0.00115,"total":0.05341},"claimed":false,"claimed_at":null,"summary_text":"We read 2 of its pages: contact and delivery. Its website address was registered 15 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 3,106,072 followers on Facebook. Customers have left 11,469 reviews on Trustpilot, averaging 4.0 stars out of 5. Customers have left 3,126 reviews on SmartCustomer, averaging 4.2 stars out of 5. Customers have left 408 reviews on Reviews.io, averaging 4.3 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 2 complaint(s) filed against business. Of its 70 complaints closed in three years, 10 were resolved to the customer's satisfaction. We could not find an archive history for its website or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, shipping","source":"website","plain":true},{"text":"Domain registered 15 years ago","source":"rdap","plain":true},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 3,106,072 followers on facebook","source":"social","plain":true},{"text":"Excellent independent reputation: 11,469 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"Great independent reputation: 3,126 reviews on SmartCustomer, rated 4.2 stars out of 5","source":"reviews","plain":false},{"text":"Good independent reputation: 408 reviews on Reviews.io, rated 4.3 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"Better Business Bureau: rated F, not accredited; 70 complaints closed in three years, 10 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["wayback","radar"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves 22 countries · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 15 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and delivery","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 4.0 stars from 11,469 reviews · SmartCustomer 4.2 stars from 3,126 reviews · Reviews.io 4.3 stars from 408 reviews","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","We were unable to find out how long its website has been online.","none"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 3,106,072 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"7 clear · 1 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","4.0","11,469 reviews",false],["SmartCustomer","4.2","3,126 reviews",false],["Reviews.io","4.3","408 reviews",false],["BBB","F","10 of 70 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 10 of its 70 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["Rated 4.3 stars out of 5 from 408 reviews on Reviews.io","good"],["Rated 4.2 stars out of 5 from 3,126 reviews on SmartCustomer","good"],["Rated 4.0 stars out of 5 from 11,469 reviews on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 10,300 subscribers and 879 videos, the latest uploaded on 29 Mar 2024","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and delivery","source":"website"},{"text":"Its website address was registered 15 years ago","source":"rdap"},{"text":"It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 3,106,072 followers on Facebook","source":"social"},{"text":"Excellent independent reputation: 11,469 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"Great independent reputation: 3,126 reviews on SmartCustomer, rated 4.2 stars out of 5","source":"reviews"},{"text":"Good independent reputation: 408 reviews on Reviews.io, rated 4.3 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"The Better Business Bureau rates it F, and does not accredit it; 10 of its 70 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is jjshouse.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/jjshouse.com","assessed_at":"2026-10-10T00:03:10.307083+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Jj's House: truth score 80 out of 100, legitimacy confidence High, assessed 2026-10-10, https://truthsignal.com/business/jjshouse.com"}}