{"domain":"jaxxon.com","kind":"business","slug":null,"name":"CONDITIONS JAXXON, LLC","jurisdiction":null,"company_number":null,"assessed_at":"2026-10-16T02:34:35.265549+00:00","checked_at":"2026-10-16T02:34:34.971277+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-07T14:44:06.450125+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:06.450125+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-07T14:44:00.600790+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:00.600790+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-07T14:44:00.659348+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:00.659348+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-16T02:34:34.971277+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-16T02:34:34.971277+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-07T14:44:00.872091+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:00.872091+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-07T14:44:00.748728+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:00.748728+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-07T14:44:01.574271+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:01.574271+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-07T14:44:01.047819+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:01.047819+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-07T14:44:00.784631+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:00.784631+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-07T14:44:01.987580+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:01.987580+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-07T14:44:01.665713+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:01.665713+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-07T14:44:00.713554+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:00.713554+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-07T14:44:01.905709+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:01.905709+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-08T20:24:20.235191+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-08T20:24:20.235191+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-16T02:34:26.804657+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-16T02:34:26.804657+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-07T14:44:01.612813+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:44:01.612813+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":84,"warning":null,"customer_satisfaction":{"answer":0.84,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.0,"reviews":40234}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.9,"business_legitimacy":0.77,"established_history":0.94,"identity_consistency":0.65,"independent_reputation":0.88,"real_customer_evidence":0.89},"warning_fact":null,"warning_effect":null,"enough_evidence":0.84,"customer_satisfaction":0.84},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"quarantine"},{"label":"Nameservers","value":"pdns03.domaincontrol.com, pdns04.domaincontrol.com"},{"label":"Address","value":"23.227.38.65"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-11-27"}],"crux":[{"label":"Popularity among Chrome users","value":"top 500,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"18 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","linkedin"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":null},{"label":"TikTok page","value":null},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":true},{"label":"X page","value":null},{"label":"Social follower counts","value":{"total":97690}},{"label":"YouTube channel","value":null}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Trustpilot rating","value":4.0},{"label":"Trustpilot review count","value":40234}],"wayback":[{"label":"Website archive history","value":"25 years"},{"label":"Wikipedia page","value":"no"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":"Found"},{"label":"BBB rating","value":"F"},{"label":"BBB accredited","value":false},{"label":"BBB complaints closed in three years","value":93},{"label":"BBB complaints closed in twelve months","value":46},{"label":"BBB complaints resolved to the customer's satisfaction","value":7},{"label":"BBB complaint types","value":["Service or Repair Issues: 32","Product Issues: 30","Delivery Issues: 21","Sales and Advertising Issues: 7","Customer Service Issues: 2","Order Issues: 1"]},{"label":"BBB customer reviews","value":35},{"label":"BBB reasons for rating","value":["Advertising issues found by BBB","Failure to respond to 62 complaint(s) filed against business"]},{"label":"BBB business started","value":"2008-04-21"},{"label":"BBB file opened","value":"2020-03-12"},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["its terms are governed by the laws of United States","its phone number starts +1","its postcode is a US zip code","its Better Business Bureau profile is a US listing"]},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["$ prices on its homepage","its delivery page says it ships to the US"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://jaxxon.com/"},{"label":"returns-portal","url":"https://jaxxon.com/returns-portal"},{"label":"policies/privacy-policy","url":"https://jaxxon.com/policies/privacy-policy"},{"label":"policies/terms-of-service","url":"https://jaxxon.com/policies/terms-of-service"}],"social":[{"label":"facebook","url":"https://www.facebook.com/JaxxonCo/","followers":96768,"metric":"followers","via":"search"},{"label":"instagram","url":null,"followers":null,"metric":null,"via":null},{"label":"x","url":null,"followers":null,"metric":null,"via":null},{"label":"linkedin","url":"https://www.linkedin.com/company/jaxxon","followers":922,"metric":"followers","via":"search"},{"label":"youtube","url":null,"followers":null,"metric":null,"via":null},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":null}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/jaxxon.com"}],"registry":[{"label":"BBB profile","url":"https://www.bbb.org/us/ca/los-angeles/profile/online-retailer/jaxxon-1216-1272909"}]},"summary":{"icon":"https://jaxxon.com/favicon-32.png","kept":null,"logo":null,"based":"US","email":"contact@jaxxon.com","image":"https://cdn.sanity.io/images/p0iuoatv/production/ac7800bc1a79432c525477be13fb0f895618ca1e-3558x2994.jpg","phone":"+1 213-663-1585","title":"JAXXON | Most Trusted Chains for Men | Jewelry and Accessories for Men","years":"18 years","rating":4.0,"serves":["US"],"address":"691 Randolph Ave, Costa Mesa, CA 92626","reviews":40234,"contact_url":null,"description":"With over 1 million happy customers and over 100,000 5-star reviews, JAXXON is the #1 choice for men's jewelry.","final_check":["policy_contact","state"],"address_note":null,"contact_form":null,"reviews_source":"Trustpilot","reviews_total":40234},"pages":{"returns":"https://jaxxon.com/returns-portal","terms":"https://jaxxon.com/policies/terms-of-service","privacy":"https://jaxxon.com/policies/privacy-policy"},"answers":null,"reviews":[{"url":"https://www.trustpilot.com/review/jaxxon.com","found":true,"label":"Trustpilot","rating":4.0,"source":"reviews","reviews":40234},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Trustindex","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: returns, terms, privacy","source":"website"},{"text":"Domain registered 18 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 2 platforms: facebook, linkedin; largest audience 96,768 followers on facebook","source":"social"},{"text":"Support email: contact@jaxxon.com","source":"website"},{"text":"Support phone: +1 213-663-1585","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 25 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Trustpilot: rated 4.0 from 40,234 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"Better Business Bureau: rated F, not accredited; 93 complaints closed in three years, 7 of them resolved to the customer's satisfaction","source":"bbb"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T14:44:06.450125+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T14:44:00.600790+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T14:44:00.659348+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-16T02:34:34.971277+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T14:44:00.872091+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T14:44:00.748728+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-07T14:44:01.574271+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T14:44:01.047819+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T14:44:00.784631+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T14:44:01.987580+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T14:44:01.665713+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T14:44:00.713554+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T14:44:01.905709+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-08T20:24:20.235191+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-16T02:34:26.804657+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T14:44:01.612813+00:00","error":null}],"cost":{"gathering":0.03226,"score":0.00115,"total":0.03341},"claimed":false,"claimed_at":null,"summary_text":"We read 3 of its pages: returns, terms and privacy. Its website address was registered 18 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Facebook and LinkedIn), with its largest audience of 96,768 followers on Facebook. Customers have left 40,234 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Advertising issues found by BBB. Of its 93 complaints closed in three years, 7 were resolved to the customer's satisfaction.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: returns, terms, privacy","source":"website","plain":true},{"text":"Domain registered 18 years ago","source":"rdap","plain":true},{"text":"Social presence on 2 platforms: facebook, linkedin; largest audience 96,768 followers on facebook","source":"social","plain":true},{"text":"Excellent independent reputation: 40,234 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"Better Business Bureau: rated F, not accredited; 93 complaints closed in three years, 7 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 18 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: returns, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.0 stars out of 5 from 40,234 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 2 social media platforms (Facebook and LinkedIn); the largest audience is 96,768 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.0","40,234 reviews",false],["BBB","F","7 of 93 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 7 of its 93 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 3 of its pages: returns, terms and privacy","source":"website"},{"text":"Its website address was registered 18 years ago","source":"rdap"},{"text":"It is on 2 social media platforms (Facebook and LinkedIn); the largest audience is 96,768 followers on Facebook","source":"social"},{"text":"Excellent independent reputation: 40,234 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"The Better Business Bureau rates it F, and does not accredit it; 7 of its 93 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]]]},"answer":"Is jaxxon.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/jaxxon.com","assessed_at":"2026-10-16T02:34:35.265549+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, JAXXON: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-16, https://truthsignal.com/business/jaxxon.com"}}