# IONOS » Hosting Provider (ionos.com)

Is ionos.com legit and trustworthy? Truth score 91 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 91 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustindex 1.2 · 181 reviews; average 1.2
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Website builder and hosting
- Founded: 1988
- Owned by: United Internet
- Memberships: ISO 27001 (Claimed by the business, not checked.) https://www.ionos.com/about
- Sells: Subscription or membership
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 26 years
- Address: ​2 Logan Square, 100 N 18th St., Suite 400, Philadelphia
- Email address: info@ionos.com
- Phone number: +1 484-424-7392
- Contact page: https://ionos.com/contact
- Website: https://ionos.com/
- Social media: Facebook https://www.facebook.com/my.ionos/, Instagram https://www.instagram.com/ionos.official, X https://x.com/IONOS_help_US, TikTok https://www.tiktok.com/@ionos.global, YouTube https://www.youtube.com/1and1ionos

## Summary

We read 3 of its pages: contact, about and terms. Its website address was registered 26 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 181 reviews on Trustindex average only 1.2 stars out of 5. We could not find social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: privacy page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- We read 3 of its pages: contact, about and terms (source: website)
- Its website address was registered 26 years ago (source: rdap)
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (181 on Trustindex), but it falls short with only 1.2 stars out of 5 (source: reviews)

## Not found

- Social presence information was not found from our checks. (source: social)

## How to check if ionos.com is legit

To check if ionos.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ionos.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 7 countries; part of United Internet; founded in 1988 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 26 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: contact, about and terms (Clear). Pages found: contact (https://ionos.com/contact), about (https://ionos.com/about), terms (https://ionos.com/help/my-account/legal/)
- Reputation and track record: Customer reviews: Rated 1.2 stars out of 5 from 181 reviews on Trustindex (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, TikTok, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from ionos.com's own pages.

- Phone support: “Call us: +1-484-424-7392” (https://www.ionos.com/contact)
- In their own words: “Create websites and apps by chat – maximum flexibility. Get found more easily on Google, ChatGPT & more. Boost customer satisfaction with real-time responses to customer feedback.” (https://www.ionos.com/about)

## Could not be checked this time

- social

## Cite

Truth Signal, IONOS » Hosting Provider: truth score 91 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/ionos.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/ionos.com