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This summary was created by AI and may not be 100% accurate.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/insurance.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":3},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":"https://www.reviews.io/company-reviews/store/insurance-com","found":true,"label":"Reviews.io","rating":1.5,"source":"reviews","reviews":8},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 32 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Pages read: contact, about","source":"website"},{"text":"Support phone: +1 888-597-0026","source":"website"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 27 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 4 platforms: facebook, instagram, linkedin, x; largest audience 17,000 followers on instagram","source":"social"},{"text":"Reviews.io: rated 1.5 from 8 reviews","source":"reviews"},{"text":"Trustpilot: 3 reviews","source":"reviews"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"No DMARC record: sender domain can be spoofed","source":"dns"},{"text":"Better Business Bureau: not rated (The business is in the process of responding to previously closed complaints), not accredited; 278 complaints closed in three years","source":"bbb"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T15:09:40.632486+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T15:09:36.113609+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T15:09:36.201996+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-12T01:03:57.634958+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T15:09:36.514684+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T15:09:36.269074+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T15:09:36.486946+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T15:09:36.589879+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T15:09:36.572470+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T15:09:36.813028+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T15:09:37.573498+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T15:09:36.251567+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T15:09:37.486160+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-07T20:34:53.551207+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-12T01:03:48.305177+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T15:09:37.227758+00:00","error":null}],"cost":{"gathering":0.03159,"score":0.00161,"total":0.0332},"claimed":false,"claimed_at":null,"summary_text":"insurance.com's website address was registered 32 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 8 reviews on Reviews.io average only 1.5 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau does not rate it: not enough information, which the BBB says is not a mark against a business (The business is in the process of responding to previously closed complaints). It has 278 complaints closed in three years. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 32 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (8 on Reviews.io), but it falls short with only 1.5 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: not rated (The business is in the process of responding to previously closed complaints), not accredited; 278 complaints closed in three years","source":"bbb","plain":true}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB: not rated","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 32 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and about","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 1.5 stars out of 5 from 8 reviews on Reviews.io","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people have visited its website since February 2021 or earlier","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 27 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 17,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is not protected: anyone could send mail pretending to be it","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Reviews.io","1.5","8 reviews · not counted",true],["BBB","not rated","278 complaints in three years",false]],"found":{"registry":[["The Better Business Bureau does not rate it (The business is in the process of responding to previously closed complaints), and does not accredit it; 278 complaints closed in three years","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["3 reviews on Trustpilot","good"]],"crux":[],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 32 years ago","source":"rdap"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (8 on Reviews.io), but it falls short with only 1.5 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau does not rate it (The business is in the process of responding to previously closed complaints), and does not accredit it; 278 complaints closed in three years","source":"bbb"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is insurance.com legit and trustworthy? Truth score 66 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/insurance.com","assessed_at":"2026-10-12T01:03:57.920349+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Insurance Quotes and Comparison: truth score 66 out of 100, legitimacy confidence Medium, assessed 2026-10-12, https://truthsignal.com/business/insurance.com"}}