# iHerb (iherb.com)

Is iherb.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 79 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from Trustpilot 3.8 · 14,000 reviews; SmartCustomer 1.8 · 1,053 reviews; Reviews.io 2.8 · 377 reviews; BBB A+ · 73 of 258 resolved
- Claimed: no
- Assessed: 2026-10-11

## Summary

We read 2 of its pages: contact and about. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 1,053 reviews on SmartCustomer average only 1.8 stars out of 5. Its 377 reviews on Reviews.io average only 2.8 stars out of 5. We could not find an address or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: policy privacy read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 2 of its pages: contact and about (source: website)
- Its website address was registered 29 years ago (source: rdap)
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (1,053 on SmartCustomer), but it falls short with only 1.8 stars out of 5 (source: reviews)
- A substantial number of independent reviews (377 on Reviews.io), but it falls short with only 2.8 stars out of 5 (source: reviews)

## Not found

- Address information was not found from our checks. (source: registry)
- Email address information was not found from our checks. (source: website)

## How to check if iherb.com is legit

To check if iherb.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about iherb.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 64 countries · BBB rating A+ (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: contact and about (Clear). Pages found: contact (https://iherb.com/help/contact), about (https://iherb.com/info/about)
- Reputation and track record: Customer reviews: Trustpilot 3.8 stars from 14,000 reviews · SmartCustomer 1.8 stars from 1,053 reviews · Reviews.io 2.8 stars from 377 reviews (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 4,400,000 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from iherb.com's own pages.

- In their own words: “Your preference has been updated for this session. We use necessary cookies to make our site work. Our site and  partners  also use cookies and similar technologies to provide enhanced functionality and personalize the content of our site, to analyze site usage, and to show you personalized ads.” (https://iherb.com/info/about)

## Cite

Truth Signal, iHerb: truth score 79 out of 100, legitimacy confidence High, assessed 2026-10-11, https://truthsignal.com/business/iherb.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/iherb.com