# Icecartel (icecartel.com)

Is icecartel.com legit and trustworthy? Truth score 70 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 70 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 443 reviews
- Claimed: no
- Assessed: 2026-10-20

## Business details

- Founded by: Joosep Seitam
- Domain age: 6 years
- Address: New York
- Email address: support@icecartel.com
- Phone number: +1 212-203-0584
- Contact page: https://icecartel.com/pages/contact
- Website: https://icecartel.com/
- Social media: Facebook https://www.facebook.com/icecartel, Instagram https://www.instagram.com/icecartel, LinkedIn https://www.linkedin.com/company/99830684/, TikTok https://www.tiktok.com/@icecartel, YouTube https://www.youtube.com/channel/UCiYNVTfnZDMcGPq-DC6oOPQ

## Summary

icecartel.com's website address was registered 6 years ago, and is locked against transfer to someone else. Customers have left 443 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 6 years ago (source: rdap)
- Good independent reputation: 443 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## How to check if icecartel.com is legit

To check if icecartel.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about icecartel.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 6 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://icecartel.com/pages/contact), about (https://icecartel.com/pages/about-icecartel), returns (https://icecartel.com/policies/refund-policy), delivery (https://icecartel.com/policies/shipping-policy), terms (https://icecartel.com/policies/terms-of-service), privacy (https://icecartel.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 443 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 8 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube); the largest audience is 207,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from icecartel.com's own pages.

- In their own words: “Our story started in the New York Diamond District over 30 years ago. We still cut, shape and polish every piece in-house, even if it means working through the night to get it right. “I’m Jason, and I’ve been in the diamond industry for 30+ years.” (https://icecartel.com/pages/about-icecartel)
- How long you have to return: “Contact us within 14 days of delivery to start your return.” (https://icecartel.com/policies/refund-policy)
- Do returns cost anything: “If you received the wrong item, size, or color, we will send the correct item and cover the return shipping cost.” (https://icecartel.com/policies/refund-policy)
- Faulty or damaged items: “Return shipping for damaged or wrong-item returns under Section 2 remains free.” (https://icecartel.com/policies/refund-policy)
- Delivery cost: “In the case of returned shipments, the customer is responsible for any additional shipping fees and return fees assessed.” (https://icecartel.com/policies/shipping-policy)

## Could not be checked this time

- places

## Cite

Truth Signal, Icecartel: truth score 70 out of 100, legitimacy confidence High, assessed 2026-10-20, https://truthsignal.com/business/icecartel.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/icecartel.com