# Hug Sleep (hugsleep.com)

Is hugsleep.com legit and trustworthy? Truth score 67 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: no rating found yet.

- Truth score: 67 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 8 years
- Address: Milwaukee, WI
- Email address: support@hugsleep.com
- Phone number: Not found
- Contact page: https://hugsleep.com/pages/our-contact
- Website: https://hugsleep.com/
- Social media: Facebook https://www.facebook.com/HugSleepPod/, Instagram https://www.instagram.com/hug_sleep/?hl=en, LinkedIn https://www.linkedin.com/company/hug-sleep, TikTok https://www.tiktok.com/@hugsleep

## Summary

hugsleep.com's website address was registered 8 years ago, and is locked against transfer to someone else. It has 34 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 8 years ago (source: rdap)
- 34 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Phone number information was not found from our checks. (source: website)

## How to check if hugsleep.com is legit

To check if hugsleep.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about hugsleep.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 8 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://hugsleep.com/pages/our-contact), about (https://hugsleep.com/pages/meet-our-founders), returns (https://hugsleep.com/pages/return-policy), delivery (https://hugsleep.com/pages/shipping-policy), terms (https://hugsleep.com/pages/terms-of-service), privacy (https://hugsleep.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: 34 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, LinkedIn and TikTok); the largest audience is 75,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from hugsleep.com's own pages.

- How long you have to return: “We offer a 30 night sleep guarantee for products in our Sleep Pod and Loungewear Collections, meaning you can exchange or return within 30 days of receiving your order.” (https://hugsleep.com/pages/return-policy)
- Do returns cost anything: “Customers are responsible for return shipping costs and will receive a refund of the original purchase price or a replacement once the returned product is processed.” (https://hugsleep.com/pages/return-policy)
- Delivery cost: “Shipping costs are non-refundable once the product has been confirmed as having been received by the carrier.” (https://hugsleep.com/pages/shipping-policy)

## Cite

Truth Signal, Hug Sleep: truth score 67 out of 100, legitimacy confidence Mixed, assessed 2026-10-30, https://truthsignal.com/business/hugsleep.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/hugsleep.com