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transfer at the registrar","source":"rdap"},{"text":"Site first archived 26 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Registered office: 105 Wigmore Street, London, W1U 1QY, England","source":"companies_house"},{"text":"Last accounts made up to 2025-12-27","source":"companies_house"},{"text":"Filings consistent over the last five years","source":"companies_house"},{"text":"Reviews.io: rated 1.8 from 236 reviews","source":"reviews"},{"text":"SmartCustomer: rated 4.0 from 1 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 100,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Registered with the ICO (UK data-protection fee payer)","source":"ico"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"},{"text":"Reviews.io: rated 1.8 from 236 reviews","source":"reviews"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-12T21:44:49.579960+00:00","error":null,"why":null},{"source":"bbb","ok":true,"fetched_at":"2026-11-12T21:44:48.648397+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-12T21:44:44.924744+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-12T21:44:49.066885+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-12T21:44:44.038674+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-12T21:44:44.538541+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-12T21:44:55.006393+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-12T21:44:44.836315+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-12T21:44:44.314808+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-12T21:44:49.115166+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-12T21:44:49.132124+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-12T21:44:44.043992+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-12T21:44:44.107218+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-12T21:44:48.532429+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-12T21:44:44.894092+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-11-12T21:44:47.959937+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-12T21:44:48.930473+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-12T21:44:54.859305+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-12T21:44:44.706097+00:00","error":null,"why":null},{"source":"social","ok":false,"fetched_at":"2026-11-12T21:45:44.025366+00:00","error":null,"why":"the check ran out of time"},{"source":"trustindex","ok":true,"fetched_at":"2026-11-12T21:44:48.523968+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-12T21:44:45.412244+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-12T21:44:49.203427+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-11-12T21:44:49.419437+00:00","error":null,"why":null}],"history":[{"at":"2026-11-12","kind":"first","sources":{"read":24,"of":24},"score":79,"band":"HIGH","judged":true,"changes":[],"date":"12 November 2026","label":"First check","detail":null,"score_text":"Score 79, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":79,"followers":null,"change":null,"new":[],"points":1748}],"cost":{"gathering":0.00134,"score":0.00019,"total":0.00153},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":79,"band":"HIGH","url":"https://truthsignal.com/business/howdens.com/report/2026-11.md"}],"summary_text":"howdens.com is run by Howden Joinery Limited, an active UK company registered at Companies House 72 years ago. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Customers have left 1 reviews on SmartCustomer, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 236 reviews on Reviews.io average only 1.8 stars out of 5. We could not find social media profiles.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 72 years ago","source":"companies_house","plain":true},{"text":"Domain registered 27 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"A not fully established independent reputation: 1 reviews on SmartCustomer, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"Address consistent across 2 independent sources","source":"facts","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (236 on Reviews.io), but it falls short with only 1.8 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social","plain":false}]]],"missing":["social"],"sources_agree":[{"label":"Address","value":"105 Wigmore Street, London, W1U 1QY, England","sources":[{"source":"Its website","value":"W1U 1QY","state":"agrees"},{"source":"Companies House","value":"W1U 1QY","state":"agrees"},{"source":"OpenStreetMap","value":null,"state":"not found"},{"source":"Web Data Commons","value":null,"state":"not found"}],"differ":null},{"label":"Company name","value":"HOWDEN JOINERY LIMITED","sources":[{"source":"Companies House","value":"HOWDEN JOINERY LIMITED","state":"agrees"},{"source":"Its website","value":"Howden Joinery Group PLC","state":"differs"}],"differ":"Sources give different names"}],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 72 years ago","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 27 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","237 reviews across 2 platforms, rated 1.8 to 4.0 out of 5","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 26 years ago","good"],["Reputation and track record","social","Social presence","users","We could not check how big its social media following is: the check ran out of time.","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"1 be cautious · 7 clear · 1 not found · 1 for information","held":null,"satisfaction":[["SmartCustomer","4.0","1 reviews · read 12 November 2026",false],["Reviews.io","1.8","236 reviews · read 12 November 2026",false]],"bbb":[],"average":"1.9","average_sum":"(7 × 3.5 + 4 × 1 (SmartCustomer) + 1.8 × 236 (Reviews.io)) ÷ (7 + 237) = 1.9, to one decimal place","also":[["Trustpilot","https://uk.trustpilot.com/review/www.howdens.com"]],"trustpilot":"https://uk.trustpilot.com/review/www.howdens.com","found":{"registry":[["Its registered office at Companies House is 105 Wigmore Street, London, W1U 1QY, England","good"],["Its latest accounts at Companies House run to 27 December 2025","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"],["Registered with the Information Commissioner's Office (ICO) to handle personal data","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["It has a review page on Trustpilot","good"],["Rated 4.0 stars out of 5 from 1 reviews on SmartCustomer","good"],["Rated 1.8 stars out of 5 from 236 reviews on Reviews.io","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 72 years ago","source":"companies_house"},{"text":"Its website address was registered 27 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"A not fully established independent reputation: 1 reviews on SmartCustomer, rated 4.0 stars out of 5","source":"reviews"},{"text":"The postcode on its website matches its registered office at Companies House","source":"facts"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (236 on Reviews.io), but it falls short with only 1.8 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social"}]]]},"answer":"Is howdens.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 1 not found, 1 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, medium confidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/howdens.com","assessed_at":"2026-11-12T21:45:44.429861+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Howdens: truth score 79 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/howdens.com"}}