{"domain":"hostelworld.com","kind":"business","slug":null,"name":"Hostelworld","jurisdiction":"ie","company_number":null,"assessed_at":"2026-10-24T14:23:35.199446+00:00","checked_at":"2026-10-24T14:23:34.901951+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-10-24T14:20:58.129343+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:58.129343+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-10-24T14:21:31.034810+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-10-24T14:23:28.393053+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:23:28.393053+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-10-24T14:20:57.610669+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:57.610669+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-24T14:20:54.103365+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.103365+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-24T14:20:54.309846+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.309846+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-24T14:23:34.901951+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:23:34.901951+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-10-24T14:20:53.888445+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-10-24T14:20:53.628523+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:53.628523+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-24T14:20:54.424397+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.424397+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-10-24T14:23:28.123147+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:23:28.123147+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-24T14:20:57.614733+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"news","last_attempt_at":"2026-10-24T14:20:57.614299+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":true},{"source":"opendata","last_attempt_at":"2026-10-24T14:20:54.103253+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.103253+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-10-24T14:20:54.102630+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.102630+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-24T14:20:54.795300+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.795300+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-24T14:20:54.455946+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.455946+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-24T14:20:57.712355+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-10-24T14:20:57.518872+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:57.518872+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-24T14:21:20.230192+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:21:20.230192+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-24T14:20:54.350243+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.350243+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-24T14:23:28.113212+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:23:28.113212+00:00","deferred":false},{"source":"trustindex","last_attempt_at":"2026-10-24T14:20:58.836790+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:58.836790+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-24T14:20:54.097948+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:54.097948+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-24T14:20:57.603610+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T14:20:57.603610+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-24T14:20:54.740088+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false}],"purchase_confidence":"HIGH","truth_score":86,"judged_score":86,"owner_proof":null,"warning":null,"customer_satisfaction":null,"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.96,"business_legitimacy":0.69,"established_history":0.95,"identity_consistency":0.71,"independent_reputation":0.91,"real_customer_evidence":0.95},"warning_fact":null,"warning_effect":null,"enough_evidence":0.94,"customer_satisfaction":null},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"quarantine"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"ns-cloud-d1.googledomains.com, ns-cloud-d2.googledomains.com, ns-cloud-d3.googledomains.com, ns-cloud-d4.googledomains.com"},{"label":"Address","value":"34.54.2.225"},{"label":"Certificate issuer","value":"GlobalSign nv-sa"},{"label":"Certificate type","value":"OV"},{"label":"Certificate expires","value":"2026-12-19"}],"crux":[{"label":"Popularity among Chrome users","value":"top 50,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 50,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"27 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","tiktok","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":2509769}},{"label":"YouTube channel","value":{"videos":513,"subscribers":33900,"last_upload":"2026-06-17"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Independent review platform rating","value":null},{"label":"Trustpilot review count","value":22056}],"wayback":[{"label":"Website archive history","value":null}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":null},{"label":"Terms page found","value":true},{"label":"Contact page linked","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"appstore":[{"label":"App","value":"Hostelworld: Hostel Travel App"},{"label":"App Store page","value":"https://apps.apple.com/gb/app/hostelworld-hostel-travel-app/id348890820"},{"label":"App Store rating","value":4.8},{"label":"App Store ratings","value":58762}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":null},{"label":"Data protection registration (ICO)","value":null},{"label":"VAT number","value":"9689072B"},{"label":"Where the company is based","value":null},{"label":"Why we believe that","value":null},{"label":"Which countries the company serves","value":["Worldwide"]},{"label":"Why we believe that","value":["it publishes pages in 18 languages","its pages say it works in 100 or more countries"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://hostelworld.com/"},{"label":"legal/security-privacy","url":"https://hostelworld.com/legal/security-privacy/"},{"label":"legal/hostel-terms-and-conditions","url":"https://hostelworld.com/legal/hostel-terms-and-conditions/"}],"social":[{"label":"facebook","url":"https://www.facebook.com/hostelworld","followers":2057269,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/hostelworld/","followers":357000,"metric":"followers","via":"site"},{"label":"x","url":"https://twitter.com/hostelworld","followers":null,"metric":null,"via":"site"},{"label":"linkedin","url":"https://www.linkedin.com/company/hostelworld-com","followers":null,"metric":null,"via":"site"},{"label":"youtube","url":"https://www.youtube.com/user/hostelworld","followers":33900,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@hostelworld","followers":61600,"metric":"followers","via":"site"}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/www.hostelworld.com"}]},"summary":{"icon":"https://hostelworld.com/favicon.ico","kept":null,"logo":null,"site":null,"based":null,"email":"customerservice@hostelworld.com","image":"https://a.hwstatic.com/image/upload/f_auto,q_auto,h_600/v1647449187/pwa/hostelworld.png","offer":{"Places":{"map":{"more":0,"spots":[["n4173346689",51.504,-0.095],["n6517559885",50.415,-5.092]],"towns":[["London",1]],"words":"2 places","untowned":1},"note":"From OpenStreetMap","text":"2 places: London"},"Promises":{"url":"https://www.hostelworld.com/guarantee/","page":"Booking Guarantee"},"In their own words":{"url":"https://www.hostelworld.com/","page":"Its homepage","text":"Online confirmed bookings for backpacker hostels around the world. City guides, sightseeing, entertainment and backpacking information for hostels and backpacker tours around the world.","quote":true}},"phone":null,"title":"Hostels Worldwide - Online Bookings, Ratings and Reviews","years":null,"rating":null,"serves":["WW"],"address":"8 Harcourt Street, Dublin 2, D02 AF58","details":{"Sells":"Services","Sells to":"The public","Licensed trade":"No licence normally needed","Places to visit":{"note":"London","text":"2 places"}},"reviews":22056,"category":"Hotels and accommodation","domain_age":"27 years","contact_url":null,"description":"Online confirmed bookings for backpacker hostels around the world. City guides, sightseeing, entertainment and backpacking information for hostels and backpacker tours around the world.","final_check":["country","policy_about","policy_contact","vat_number"],"address_note":null,"contact_form":null,"reviews_source":"Trustpilot","contact_unopened":null,"reviews_total":22056},"pages":{"terms":"https://hostelworld.com/legal/hostel-terms-and-conditions/","privacy":"https://hostelworld.com/legal/security-privacy/"},"answers":null,"reviews":[{"url":"https://www.trustpilot.com/review/www.hostelworld.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":22056},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"zhR49KdZ2Ws","title":"Hidden Gem Hostel in Seville 🇪🇸 | U Sense For You Interview & Tour","url":"https://www.youtube.com/watch?v=zhR49KdZ2Ws","embeddable":true},"privacy":{"also":[],"points":[{"key":"shared","text":"Shares your data with other companies.","quote":"Advertising -  As part of our online advertising programmes, we may also share your personal data with third parties, who will combine it with data that they hold about you to tailor adverts that appear on third-party websites (which may be our own adverts, or adverts we serve on behalf of third parties)."},{"key":"location","text":"Collects where you are.","quote":"Location Data  - If you enable location services for our app and perform a search using your current location or view map directions to the hostel from your location, we will record your location."},{"key":"automated","text":"May make automated decisions or build a profile about you.","quote":"Automated decisions may be made in relation to the content of messages to ensure inappropriate message content is not transmitted."},{"key":"kept","text":"Says how long it keeps your data.","quote":"If you cease to be an active customer, we will retain your personal data for a period of 5 years, in case you return to our website and want to continue using your account, and also so that we can continue to use transaction data to improve our services and undertake business analysis."},{"key":"delete","text":"Says you can ask it to delete your data.","quote":"Right to erasure  – You have the right to request us to delete personal data that we hold about you."}],"policy":"https://www.hostelworld.com/legal/security-privacy/","consent":null,"trackers":[{"name":"Google Analytics","text":"Counts your visits and what you look at."},{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."}],"elsewhere":null},"reasons":[{"text":"Domain registered 27 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Trustpilot: 22,056 reviews","source":"reviews"},{"text":"Pages read: terms, privacy","source":"website"},{"text":"Support email: customerservice@hostelworld.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 2,057,269 followers on facebook","source":"social"},{"text":"YouTube channel with 33,900 subscribers, 513 videos, last upload 2026-06-17","source":"social"},{"text":"App Store: Hostelworld: Hostel Travel App, 4.8 average from 58,762 ratings","source":"appstore"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 50,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-24T14:20:58.129343+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-10-24T14:21:31.034810+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-24T14:23:28.393053+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-24T14:20:57.610669+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-24T14:20:54.103365+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-24T14:20:54.309846+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-24T14:23:34.901951+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-24T14:20:53.888445+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-24T14:20:53.628523+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-24T14:20:54.424397+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-24T14:23:28.123147+00:00","error":null,"why":null},{"source":"ico","ok":false,"fetched_at":"2026-10-24T14:20:57.614733+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-24T14:20:57.614299+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-24T14:20:54.103253+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-24T14:20:54.102630+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-24T14:20:54.795300+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-24T14:20:54.455946+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-24T14:20:57.712355+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-24T14:20:57.518872+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-24T14:21:20.230192+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-24T14:20:54.350243+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-24T14:23:28.113212+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-24T14:20:58.836790+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-24T14:20:54.097948+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-24T14:20:57.603610+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-24T14:20:54.740088+00:00","error":null,"why":null}],"cost":{"gathering":0.00263,"score":0.00023,"total":0.00286},"claimed":false,"claimed_at":null,"summary_text":"hostelworld.com's website address was registered 27 years ago, and is locked against transfer to someone else. It has 22,056 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 27 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 22,056 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","nothing known","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 27 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","22,056 reviews on Trustpilot","good"],["Reputation and track record","appstore","App Store","smartphone","Its app, Hostelworld: Hostel Travel App, is on Apple's App Store, rated 4.8 out of 5 from 58,762 ratings. App ratings are not counted as reviews.","info"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 2,057,269 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"7 clear · 1 not found · 3 for information","held":null,"satisfaction":[["Trustpilot","","22,056 reviews · rating not read",true],["App Store","4.8","58,762 ratings",true]],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[],"appstore":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 33,900 subscribers and 513 videos, the latest uploaded on 17 Jun 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 27 years ago","source":"rdap"},{"text":"22,056 reviews on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is hostelworld.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 of 11 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/hostelworld.com","assessed_at":"2026-10-24T14:23:35.199446+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Hostelworld: truth score 86 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/hostelworld.com"}}