{"domain":"hopper.com","kind":"business","slug":null,"name":"Hopper Inc.","jurisdiction":null,"company_number":null,"assessed_at":"2026-10-11T19:04:05.974974+00:00","checked_at":"2026-10-11T19:04:05.670248+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-05T15:02:05.388950+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:02:05.388950+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-05T15:01:55.229079+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:55.229079+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-05T15:01:55.341876+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:55.341876+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-11T19:04:05.670248+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-11T19:04:05.670248+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-05T15:01:55.492269+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:55.492269+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-05T15:01:55.825176+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:55.825176+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-05T15:02:04.695110+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:02:04.695110+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-05T15:01:55.649186+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:55.649186+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-05T15:01:55.480273+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:55.480273+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-05T15:02:05.029456+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:02:05.029456+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-05T15:01:56.561072+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:56.561072+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-05T15:01:55.329318+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:55.329318+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-05T15:01:56.868394+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:56.868394+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-05T15:01:55.863918+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:55.863918+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-11T19:04:03.833210+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-11T19:04:03.833210+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-05T15:01:56.200422+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:01:56.200422+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":72,"warning":null,"customer_satisfaction":{"answer":0.2,"word":"mostly dissatisfied","reviews":[{"platform":"SmartCustomer","rating":2.6,"reviews":3447}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.8,"business_legitimacy":0.66,"established_history":0.93,"identity_consistency":0.57,"independent_reputation":0.59,"real_customer_evidence":0.79},"warning_fact":null,"warning_effect":null,"enough_evidence":0.78,"customer_satisfaction":0.2},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"quarantine"},{"label":"Nameservers","value":"ns-cloud-e1.googledomains.com, ns-cloud-e2.googledomains.com, ns-cloud-e3.googledomains.com, ns-cloud-e4.googledomains.com"},{"label":"Address","value":"34.117.250.196"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-12-22"}],"crux":[{"label":"Popularity among Chrome users","value":"top 500,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 50,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"31 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","tiktok","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":3759520}},{"label":"YouTube channel","value":{"videos":16,"subscribers":3300,"last_upload":"2024-10-25"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"SmartCustomer rating","value":2.6},{"label":"SmartCustomer review count","value":3447}],"wayback":[{"label":"Website archive history","value":"29 years"},{"label":"Wikipedia page","value":"no"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":null},{"label":"Contact phone number found","value":null},{"label":"Terms page found","value":null},{"label":"Contact page found","value":null},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":"Not found"},{"label":"Companies House registration","value":null},{"label":"Data protection registration (ICO)","value":null},{"label":"VAT number","value":null},{"label":"Where the company is based","value":null},{"label":"Why we believe that","value":null},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["$ prices on its homepage"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://hopper.com/"},{"label":"about","url":"https://hopper.com/about"},{"label":"legal/privacy-policy","url":"https://hopper.com/legal/privacy-policy"}],"social":[{"label":"facebook","url":"https://www.facebook.com/hoppertravel/","followers":2124464,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/hopper","followers":1000000,"metric":"followers","via":"site"},{"label":"x","url":"https://twitter.com/hopper","followers":49400,"metric":"followers","via":"site"},{"label":"linkedin","url":"https://www.linkedin.com/company/hopper","followers":383256,"metric":"followers","via":"site"},{"label":"youtube","url":"https://www.youtube.com/user/HopperBoston","followers":3300,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@hopper","followers":199100,"metric":"followers","via":"site"}],"reviews":[{"label":"SmartCustomer","url":"https://www.smartcustomer.com/reviews/hopper.com"},{"label":"Trustpilot","url":"https://www.trustpilot.com/review/hopper.com"}]},"summary":{"icon":"https://hopper.com/favicon.ico","logo":null,"based":null,"email":null,"image":null,"phone":null,"title":"Hopper | Book Hotels, Flights, Car Rentals & More","years":"31 years","rating":2.6,"serves":["US"],"address":"265 Franklin St., Suite 1702, Boston, MA 02110","reviews":3447,"contact_url":null,"description":"Join 120 million travelers in planning your next trip. Get the best price on hotels, homes, flights, and car rentals.","final_check":null,"address_note":null,"contact_form":null,"reviews_source":"SmartCustomer","reviews_total":3447},"pages":{"about":"https://hopper.com/about","privacy":"https://hopper.com/legal/privacy-policy"},"answers":[{"url":"https://hopper.com/about","kind":"about","quote":"We aspire to be the world’s best — and most fun — place to book travel. We partner with airlines , hotels , homes , and car rental providers across the globe so you can feel confident you’re booking the perfect vacation at the best price. Hopper sells billions of dollars of travel every year.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/hopper.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":"https://www.smartcustomer.com/reviews/hopper.com","found":true,"label":"SmartCustomer","rating":2.6,"source":"reviews","reviews":3447},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 31 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Trustpilot: a review page exists","source":"reviews"},{"text":"Pages read: about, privacy","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 29 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 2,124,464 followers on facebook","source":"social"},{"text":"YouTube channel with 3,300 subscribers, 16 videos, last upload 2024-10-25","source":"social"},{"text":"SmartCustomer: rated 2.6 from 3,447 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 50,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"SmartCustomer: rated 2.6 from 3,447 reviews","source":"reviews"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T15:02:05.388950+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T15:01:55.229079+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T15:01:55.341876+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-11T19:04:05.670248+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T15:01:55.492269+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T15:01:55.825176+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T15:02:04.695110+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T15:01:55.649186+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T15:01:55.480273+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T15:02:05.029456+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T15:01:56.561072+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T15:01:55.329318+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T15:01:56.868394+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-05T15:01:55.863918+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-11T19:04:03.833210+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T15:01:56.200422+00:00","error":null}],"cost":{"gathering":0.05159,"score":0.00115,"total":0.05274},"claimed":false,"claimed_at":null,"summary_text":"hopper.com's website address was registered 31 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 3,447 reviews on SmartCustomer average only 2.6 stars out of 5. We could not find a matching registered company, an email address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (3,447 on SmartCustomer), but it falls short with only 2.6 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Company details information was not found from our checks.","source":"registry","plain":false},{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","nothing known","none"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: about and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 2.6 stars out of 5 from 3,447 reviews on SmartCustomer","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 29 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 2,124,464 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 1 not found · 1 for information","held":null,"satisfaction":[["SmartCustomer","2.6","3,447 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 3,300 subscribers and 16 videos, the latest uploaded on 25 Oct 2024","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (3,447 on SmartCustomer), but it falls short with only 2.6 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Company details information was not found from our checks.","source":"registry"},{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is hopper.com legit and trustworthy? Truth score 72 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/hopper.com","assessed_at":"2026-10-11T19:04:05.974974+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Hopper: truth score 72 out of 100, legitimacy confidence High, assessed 2026-10-11, https://truthsignal.com/business/hopper.com"}}