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status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://homeaglow.com/"},{"label":"help/ticket","url":"https://homeaglow.com/help/ticket/"},{"label":"privacy-policy","url":"https://homeaglow.com/privacy-policy/"},{"label":"terms-of-service","url":"https://homeaglow.com/terms-of-service/"}],"social":[{"label":"facebook","url":"https://www.facebook.com/homeaglowofficial/","followers":333000,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/homeaglow_/","followers":259000,"metric":"followers","via":"site"},{"label":"x","url":null,"followers":null,"metric":null,"via":null},{"label":"linkedin","url":"https://www.linkedin.com/company/homeaglow/","followers":5829,"metric":"followers","via":"site"},{"label":"youtube","url":"https://www.youtube.com/@Homeaglow","followers":17600,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@homeaglow_","followers":36000,"metric":"followers","via":"site"}],"reviews":[{"label":"Reviews.io","url":"https://www.reviews.io/company-reviews/store/homeaglow.com"},{"label":"SmartCustomer","url":"https://www.sitejabber.com/reviews/homeaglow.com"},{"label":"Trustpilot","url":"https://www.trustpilot.com/review/homeaglow.com"}],"registry":[{"label":"BBB profile","url":"https://www.bbb.org/us/tx/austin/profile/house-cleaning/homeaglow-0825-1000199497"}]},"summary":{"icon":"https://homeaglow.com/_static/homeaglow_favicon.png","logo":null,"based":"US","email":"support@homeaglow.com","image":"https://homeaglow.com/_static/bg-content2.jpg","phone":"+1 650-513-0078","title":"Homeaglow – Official Site | Get Your First House Cleaning Free","years":"11 years","rating":1.0,"serves":["US"],"address":"600 Congress Ave, Floor 14, Austin","reviews":6226,"contact_url":null,"description":"Find top rated house cleaners near you. Professional, affordable and background-checked. Get your first 3-hour clean free with a membership.","final_check":["phone","policy_about"],"address_note":null,"contact_form":null,"reviews_source":"Trustpilot","reviews_total":6504},"pages":{"contact":"https://homeaglow.com/help/ticket/","terms":"https://homeaglow.com/terms-of-service/","privacy":"https://homeaglow.com/privacy-policy/"},"answers":null,"reviews":[{"url":"https://www.trustpilot.com/review/homeaglow.com","found":true,"label":"Trustpilot","rating":1.0,"source":"reviews","reviews":6226},{"url":"https://www.sitejabber.com/reviews/homeaglow.com","found":true,"label":"SmartCustomer","rating":1.6,"source":"reviews","reviews":33},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":"https://www.reviews.io/company-reviews/store/homeaglow.com","found":true,"label":"Reviews.io","rating":4.6,"source":"reviews","reviews":245},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 11 years ago","source":"rdap"},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, tiktok, youtube; largest audience 333,000 followers on facebook","source":"social"},{"text":"Pages read: contact, terms, privacy","source":"website"},{"text":"Support email: support@homeaglow.com","source":"website"},{"text":"Support phone: +1 650-513-0078","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 22 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"YouTube channel with 17,600 subscribers, 376 videos, last upload 2026-10-02","source":"social"},{"text":"Reviews.io: rated 4.6 from 245 reviews","source":"reviews"},{"text":"SmartCustomer: rated 1.6 from 33 reviews","source":"reviews"},{"text":"Trustpilot: rated 1.0 from 6,226 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"SmartCustomer: rated 1.6 from 33 reviews","source":"reviews"},{"text":"Trustpilot: rated 1.0 from 6,226 reviews","source":"reviews"},{"text":"Better Business Bureau: rated F, not accredited; 3,709 complaints closed in three years, 605 of them resolved to the customer's satisfaction","source":"bbb"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T14:35:57.779702+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T14:35:51.112205+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T14:35:51.198417+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-10T10:03:46.965744+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T14:35:51.372203+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T14:35:51.480390+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T14:35:52.233141+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T14:35:51.582593+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T14:35:51.298972+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T14:35:52.368170+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T14:35:53.622708+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T14:35:51.213144+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T14:35:52.620788+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-05T14:36:08.888411+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-10T10:03:39.768854+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T14:35:52.311678+00:00","error":null}],"cost":{"gathering":0.0309,"score":0.00115,"total":0.03205},"claimed":false,"claimed_at":null,"summary_text":"homeaglow.com's website address was registered 11 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube), with its largest audience of 333,000 followers on Facebook. Customers have left 245 reviews on Reviews.io, averaging 4.6 stars out of 5. Be cautious: its 6,226 reviews on Trustpilot average only 1.0 stars out of 5. Its 33 reviews on SmartCustomer average only 1.6 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Advertising issues found by BBB. Of its 3,709 complaints closed in three years, 605 were resolved to the customer's satisfaction.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 11 years ago","source":"rdap","plain":true},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, tiktok, youtube; largest audience 333,000 followers on facebook","source":"social","plain":true},{"text":"Good independent reputation: 245 reviews on Reviews.io, rated 4.6 stars out of 5","source":"reviews","plain":false}]],["Be cautious","bad",[{"text":"A large number of independent reviews (6,226 on Trustpilot), but it falls short with only 1.0 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (33 on SmartCustomer), but it falls short with only 1.6 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated F, not accredited; 3,709 complaints closed in three years, 605 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 11 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: contact, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 1.0 stars from 6,226 reviews · SmartCustomer 1.6 stars from 33 reviews · Reviews.io 4.6 stars from 245 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 22 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube); the largest audience is 333,000 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","1.0","6,226 reviews",false],["SmartCustomer","1.6","33 reviews",false],["Reviews.io","4.6","245 reviews",false],["BBB","F","605 of 3,709 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 605 of its 3,709 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 4.6 stars out of 5 from 245 reviews on Reviews.io","good"],["Rated 1.6 stars out of 5 from 33 reviews on SmartCustomer","bad"],["Rated 1.0 stars out of 5 from 6,226 reviews on Trustpilot","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 17,600 subscribers and 376 videos, the latest uploaded on 2 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 11 years ago","source":"rdap"},{"text":"It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube); the largest audience is 333,000 followers on Facebook","source":"social"},{"text":"Good independent reputation: 245 reviews on Reviews.io, rated 4.6 stars out of 5","source":"reviews"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (6,226 on Trustpilot), but it falls short with only 1.0 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (33 on SmartCustomer), but it falls short with only 1.6 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it F, and does not accredit it; 605 of its 3,709 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]]]},"answer":"Is homeaglow.com legit and trustworthy? Truth score 62 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/homeaglow.com","assessed_at":"2026-10-10T10:03:47.305408+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Homeaglow: truth score 62 out of 100, legitimacy confidence Medium, assessed 2026-10-10, https://truthsignal.com/business/homeaglow.com"}}