- [Home](https://truthsignal.com/)
- [Business](https://truthsignal.com/business)
- Hawaiian Airlines

# hawaiianairlines.com

Markdown: [Snapshot](https://truthsignal.com/business/hawaiianairlines.com/snapshot.md) [Full report](https://truthsignal.com/business/hawaiianairlines.com/report.md)

## Website

hawaiianairlines.com

Hawaiian Airlines - Flights to Hawaii, Plane Tickets & Airfare Hawaiian Airlines, Hawaii's largest and longest-serving airline, offers non-stop service to Hawaii from the U.S. mainland and international destinations.

Checked on 12 Nov 2026, 22:35 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 89 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

89 / 100

High truth signals

Top 10% of businesses we’ve checked

## Business details

Category: Flights

Founded: 1929

Sells: Physical services

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: Other licensed trade

Domain age: 26 years

Address: [3375 Koapaka Street, G-350 Attn: Logo Store, Honolulu, Hawaii US 96819](https://www.google.com/maps/search/?api=1&query=3375%20Koapaka%20Street%2C%20G-350%20Attn%3A%20Logo%20Store%2C%20Honolulu%2C%20Hawaii%20US%2096819)

Email address: Not found

Phone number: Not found

Contact page: [hawaiianairlines.com/pages/contact-us](https://hawaiianairlines.com/pages/contact-us)

Website: [hawaiianairlines.com](https://hawaiianairlines.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: [Facebook](https://facebook.com/HawaiianAirlines) [Instagram](https://instagram.com/hawaiianairlines) [X.com](https://twitter.com/HawaiianAir) [YouTube](https://www.youtube.com/user/HawaiianAirlines)

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/hawaiianairlines.com) · Read 12 November 2026 · 8 reviews · 2.5 out of 5 stars

[Trustindex](https://www.trustindex.io/reviews/www.hawaiianairlines.com) · Read 12 November 2026 · 2,879 reviews · 2.1 out of 5 stars

Total 2,887 2.1 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://www.trustpilot.com/review/www.hawaiianairlines.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Mostly dissatisfied · High confidence · From 2,887 reviews on 2 independent review sites

App experience Insufficient evidence · No app ratings found

## Summary

Is hawaiianairlines.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, high confidence.

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 26 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 2,879 reviews on Trustindex average only 2.1 stars out of 5. Its 8 reviews on SmartCustomer average only 2.5 stars out of 5. We could not find an email address or a phone number.

### Positives

- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 26 years ago.
- It has a review page on [Trustpilot](https://www.trustpilot.com/review/www.hawaiianairlines.com).
- No malware or phishing warnings found for its website.

### Be cautious

- A large number of independent reviews (2,879 on [Trustindex](https://www.trustindex.io/reviews/www.hawaiianairlines.com) ), but it falls short with only 2.1 stars out of 5.
- A low number of independent reviews (8 on [SmartCustomer](https://www.smartcustomer.com/reviews/hawaiianairlines.com) ), but it falls short with only 2.5 stars out of 5.

### Not found

- Email address information was not found from our checks.
- Phone number information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Hawaiian Airlines, Hawaii's largest and longest-serving airline, offers non-stop service to Hawaii from the U.S. mainland and international destinations.

— Hawaiian Airlines, in their own words

Sources [Its homepage](https://www.hawaiianairlines.com/)

### How to check if hawaiianairlines.com is legit

To check if hawaiianairlines.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about hawaiianairlines.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details Founded in 1929 (Wikipedia)

Country

Where the company is based: Not stated with its address

Which countries the company serves: US

Why we believe that: $ prices on its homepage

From Wikipedia

Type (Wikipedia): Delaware corporation

Founded: 1929

Sources [Wikipedia](https://en.wikipedia.org/wiki/Hawaiian_Airlines)

Domain registration Its website address was registered 26 years ago

- Its website address is locked against being transferred to someone else

Domain age: 26 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=hawaiianairlines.com)

Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy

HTTPS enabled: Yes

Contact phone number found: Not found

Contact page found: Yes

Hosting company: Fastly, Inc.

What its pages say

In their own words: “Global travel Fly with our 30+ airline partners. Notice indicator that this external link may not follow the same accessibility or privacy policies as Hawaiian Airlines. Notice indicator to alert users that action will result in the browser opening a new tab or window.”

How long you have to return: “Returns We will accept returns within 30 days of purchase.”

Sources [Homepage](https://hawaiianairlines.com/) [Contact page](https://hawaiianairlines.com/pages/contact-us) [About page](https://hawaiianairlines.com/about-us) [Returns page](https://hawaiianairlines.com/pages/returns) [Delivery page](https://hawaiianairlines.com/pages/shipping) [Terms page](https://hawaiianairlines.com/terms) [Privacy page](https://hawaiianairlines.com/privacy-policy) [Privacy](https://hawaiianairlines.com/privacy)

Search engines and AI Lets in search engines and AI answers; blocks 2 of 7 AI training tools

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

2 of 7 blocked

OpenAI: Allowed by name GPTBot

Anthropic: Allowed by name ClaudeBot

Google AI: Allowed by name Google-Extended

Apple AI: Allowed by name Applebot-Extended

Common Crawl: Blocked by its robots.txt CCBot

Meta: Allowed by name meta-externalagent

ByteDance (TikTok): Blocked by its robots.txt Bytespider

AI answers

All allowed

ChatGPT search: Allowed by name OAI-SearchBot

ChatGPT: Allowed by name ChatGPT-User

Claude search: Allowed by name Claude-SearchBot

Claude: Allowed by name Claude-User

Perplexity: Allowed by name PerplexityBot

User-agent: * User-agent: GPTBot User-agent: OAI-SearchBot User-agent: ChatGPT-User User-agent: ClaudeBot User-agent: Claude-User User-agent: Claude-SearchBot User-agent: anthropic-ai User-agent: PerplexityBot User-agent: Perplexity-User User-agent: Google-Extended User-agent: Applebot User-agent: Applebot-Extended User-agent: Amazonbot User-agent: Meta-ExternalAgent User-agent: DuckAssistBot Disallow: /reservations/ Disallow: /shopping/ Disallow: /search/results? Disallow: /search/? Disallow: /search/calendar? Allow: /search/$ Disallow: /health Disallow: /warmup Disallow: /tests Disallow: /shared/ Disallow: /partial/ Disallow: /static/ Disallow: /content/homepage Disallow: /content/ha/homepage Disallow: /content/search Disallow: /content/home/home-bottom Disallow: /content/demo Disallow: /content/pattern-library/ Disallow: /content/producers Disallow: /content/borealis-components/ Disallow: /content/workshop/ Disallow: /content/ternary-pattern-tool Disallow: /*.pdf Disallow: /*.asp

Sources [robots.txt](https://hawaiianairlines.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints 2,887 reviews across 2 platforms, rated 2.1 to 2.5 out of 5

- Trustindex, a review service, gathers this business's reviews from ConsumerAffairs and Yelp on one page, and its reviews are counted like any other review site's, less as many as we already count on a site we read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.

Platform · Rating · Reviews

[Trustpilot](https://www.trustpilot.com/review/www.hawaiianairlines.com) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/hawaiianairlines.com) · 2.5 out of 5 stars · 8

[Trustindex](https://www.trustindex.io/reviews/www.hawaiianairlines.com) · 2.1 out of 5 stars · 2,879

Total · 2.1 out of 5 stars · 2,887

Trustindex reviews by platform: ConsumerAffairs: 414, Yelp: 2,465

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 100,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Where its visitors are

Share of people looking up hawaiianairlines.com, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United States 48.4%
- 2 Netherlands 14.1%
- 3 Mexico 6.2%
- 4 Singapore 6.2%
- 5 Costa Rica 4.7%
- 6 India 4.7%
- 7 Japan 4.7%
- 8 Poland 3.1%
- 9 Australia 1.6%
- 10 Germany 1.6%

Top 10 of 13 countries.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/hawaiianairlines.com)

Web history and authority The Internet Archive first saved a copy of its website 27 years ago

Website archive history: 27 years

Sources [First archived copy](https://web.archive.org/web/19990125/hawaiianairlines.com)

Social presence Its website links to its profiles on Facebook, Instagram, X.com and YouTube; their follower counts are unknown because the profile search could not run

Found · Platform · Audience

Found by Truth Signal · [Facebook](https://facebook.com/HawaiianAirlines) · Unknown

Found by Truth Signal · [Instagram](https://instagram.com/hawaiianairlines) · Unknown

Found by Truth Signal · [X.com](https://twitter.com/HawaiianAir) · Unknown

Not checked yet · LinkedIn

Found by Truth Signal · [YouTube](https://www.youtube.com/user/HawaiianAirlines) · Unknown

Not checked yet · TikTok

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is protected: mail forged in its name is blocked

Email

MX records: Yes

SPF record: Yes

DMARC record: Yes

DMARC policy: reject

Certificate

Security certificate browsers warn about: No

Certificate issuer: Entrust Limited

Certificate type: EV

Certificate expires: 10 Apr 2027

Hosting

Nameservers: pdns247.ultradns.biz
pdns247.ultradns.com
pdns247.ultradns.net
pdns247.ultradns.org

Address: 151.101.130.76
151.101.194.76
151.101.2.76
151.101.66.76

Sources [Its DNS records](https://dns.google/query?name=hawaiianairlines.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source hawaiianairlines.com's DNS records

Run hawaiianairlines.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/hawaiianairlines.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run hawaiianairlines.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/hawaiianairlines.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source hawaiianairlines.com/robots.txt

Run hawaiianairlines.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/hawaiianairlines.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/hawaiianairlines.com" title="See the full Truth Signal report on hawaiianairlines.com"> <img src="https://truthsignal.com/business/hawaiianairlines.com/badge.svg" alt="Truth Signal truth score for hawaiianairlines.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=hawaiianairlines.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/hawaiianairlines.com%23change)

### Similar businesses

Other businesses in Flights and related categories, those most like Hawaiian Airlines first.

[74 Dollar Flight Club dollarflightclub.com High](https://truthsignal.com/business/dollarflightclub.com) [76 Skywithclass skywithclass.com High](https://truthsignal.com/business/skywithclass.com) [68 Aero™ aero.com Mixed](https://truthsignal.com/business/aero.com) [90 SmartFares smartfares.com High](https://truthsignal.com/business/smartfares.com) [38 Fare Scraper farescraper.com Low](https://truthsignal.com/business/farescraper.com) [86 CheapOair cheapoair.com High](https://truthsignal.com/business/cheapoair.com)

[See where Hawaiian Airlines sits on the leaderboard](https://truthsignal.com/leaderboard?page=10)

## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 89, High: https://truthsignal.com/business/hawaiianairlines.com/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 2.5 × 8 (SmartCustomer) + 2.1 × 2,879 (Trustindex)) ÷ (7 + 2,887) = 2.1, to one decimal place

## Cite

Truth Signal, Hawaiian Airlines: truth score 89 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/hawaiianairlines.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/hawaiianairlines.com.json
