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November 2026","label":"First check","detail":null,"score_text":"Score 89, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":89,"followers":null,"change":null,"new":[],"points":299}],"cost":{"gathering":0.00133,"score":0.00016,"total":0.00149},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":89,"band":"HIGH","url":"https://truthsignal.com/business/hawaiianairlines.com/report/2026-11.md"}],"summary_text":"We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 26 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 2,879 reviews on Trustindex average only 2.1 stars out of 5. Its 8 reviews on SmartCustomer average only 2.5 stars out of 5. We could not find an email address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website","plain":true},{"text":"Domain registered 26 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,879 on Trustindex), but it falls short with only 2.1 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (8 on SmartCustomer), but it falls short with only 2.5 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["social"],"sources_agree":[],"page":{"rows":[["Who they are","registry","Company details","building","Founded in 1929 (Wikipedia)","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 26 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","2,887 reviews across 2 platforms, rated 2.1 to 2.5 out of 5","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 27 years ago","good"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram, X.com and YouTube; their follower counts are unknown because the profile search could not run","info"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","2.5","8 reviews · read 12 November 2026",false],["Trustindex","2.1","2,879 reviews · read 12 November 2026",false]],"bbb":[],"average":"2.1","average_sum":"(7 × 3.5 + 2.5 × 8 (SmartCustomer) + 2.1 × 2,879 (Trustindex)) ÷ (7 + 2,887) = 2.1, to one decimal place","also":[["Trustpilot","https://www.trustpilot.com/review/www.hawaiianairlines.com"]],"trustpilot":"https://www.trustpilot.com/review/www.hawaiianairlines.com","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["It has a review page on Trustpilot","good"],["Rated 2.5 stars out of 5 from 8 reviews on SmartCustomer","good"],["Trustindex, a review service, gathers this business's reviews from ConsumerAffairs and Yelp on one page, and its reviews are counted like any other review site's, less as many as we already count on a site we read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.","good"],["Rated 2.1 stars out of 5 from 2,879 reviews on Trustindex","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 6 of its pages: contact, about, returns, delivery, terms and privacy","source":"website"},{"text":"Its website address was registered 26 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,879 on Trustindex), but it falls short with only 2.1 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (8 on SmartCustomer), but it falls short with only 2.5 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is hawaiianairlines.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, high confidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/hawaiianairlines.com","assessed_at":"2026-11-12T22:35:45.644317+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Hawaiian Airlines: truth score 89 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/hawaiianairlines.com"}}