# Haven Leisure Limited (haven.com)

Is haven.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 87 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 1,610 reviews · rating not read; Reviews.io 2.34 · 38 reviews
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Holiday lets, cottages and campsites
- Years in business: 40 years
- Founded: 1964
- Owned by: Bourne Leisure
- Places to visit: 22 places (Filey (3), Ayr, Flookburgh, Tenby, Great Yarmouth and more)
- Sells: Services
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 32 years
- Address: No1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL
- Email address: Not found
- Phone number: +44 333 202 1460
- Contact page: https://haven.com/support/opening-hours (linked from the site's own pages; we could not open it)
- Website: https://haven.com/
- Social media: Facebook https://www.facebook.com/havenofficial, Instagram https://www.instagram.com/havenofficial, X https://x.com/HAVENSHOP, TikTok https://www.tiktok.com/@havenofficial, YouTube https://www.youtube.com/user/havenholidays
- Registered to do: 55300 Recreational vehicle parks, trailer parks and camping grounds
- Previous names: PARKWORLD HOLIDAYS LIMITED (28 Dec 1995 to 2 Jan 1998); HAVEN LEISURE LIMITED (1 Nov 1993 to 28 Dec 1995); HAVENWARNER LIMITED (13 Mar 1991 to 1 Nov 1993); HAVEN LEISURE LIMITED (1 Nov 1986 to 13 Mar 1991); H.L. HOLDINGS LIMITED (4 Dec 1985 to 1 Nov 1986)
- Latest YouTube video: Trick or Treat? The Seaside Squad have got the entertainment covered 👻🎃✨ https://www.youtube.com/watch?v=aAibLIbSuyg

## Summary

haven.com is run by Haven Leisure Limited, part of Bourne Leisure, an active UK company registered at Companies House 40 years ago, and was founded in 1964. Its website address was registered 32 years ago, and is locked against transfer to someone else. It has 1,610 reviews on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 38 reviews on Reviews.io average only 2.34 stars out of 5. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address, postcode read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing. Final check: contact, terms pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- An active UK company registered at Companies House, set up 40 years ago (source: companies_house)
- Its website address was registered 32 years ago (source: rdap)
- 1,610 reviews on Trustpilot (source: reviews)
- The postcode on its website matches its registered office at Companies House (source: facts)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (38 on Reviews.io), but it falls short with only 2.34 stars out of 5 (source: reviews)

## Not found

- Email address information was not found from our checks. (source: website)

## How to check if haven.com is legit

To check if haven.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about haven.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 40 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 32 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: about and privacy (Clear). Pages found: about (https://haven.com/about-us), privacy (https://haven.com/support/privacy-policy)
- Reputation and track record: Customer reviews: 1,648 reviews across 2 platforms, rated 2.34 to 2.34 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 29 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 499,365 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from haven.com's own pages.

- In their own words: “We're so happy our love for creating incredible UK breaks has been recognised over the years. As you'll see from our list of awards below, we have all the badges to prove we're passionate about what we do: making more memories that last a lifetime. We want to say a big thank you to our guests, owners and of course, our park teams, who contribute to making each and every Haven experience an award-winning one.” (https://haven.com/about-us/awards)

## Cite

Truth Signal, Haven Leisure Limited: truth score 87 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/haven.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/haven.com