{"domain":"getyourguide.com","kind":"business","slug":null,"name":"GetYourGuide","jurisdiction":"de","company_number":null,"assessed_at":"2026-10-13T00:04:50.038190+00:00","checked_at":"2026-10-13T00:04:49.725084+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-05T15:24:29.691362+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:29.691362+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-05T15:24:19.247636+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:19.247636+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-05T15:24:19.443996+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:19.443996+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-13T00:04:49.725084+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-13T00:04:49.725084+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-05T15:24:19.648016+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:19.648016+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-05T15:24:19.569788+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:19.569788+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-05T15:24:28.990139+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:28.990139+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-05T15:24:19.883863+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:19.883863+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-05T15:24:19.884552+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:19.884552+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-05T15:24:29.297337+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:29.297337+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-05T15:24:20.542082+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:20.542082+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-05T15:24:19.568488+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:19.568488+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-05T15:24:20.972467+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:20.972467+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-06T15:24:34.244051+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-06T15:24:34.244051+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-13T00:04:39.648840+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-13T00:04:39.648840+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-05T15:24:20.206680+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T15:24:20.206680+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":84,"warning":null,"customer_satisfaction":{"answer":0.68,"word":"mixed","reviews":[{"platform":"Trustpilot","rating":3.9,"reviews":57000},{"platform":"SmartCustomer","rating":2.0,"reviews":877},{"platform":"Reviews.io","rating":1.4,"reviews":447}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.87,"business_legitimacy":0.84,"established_history":0.95,"identity_consistency":0.78,"independent_reputation":0.72,"real_customer_evidence":0.87},"warning_fact":null,"warning_effect":null,"enough_evidence":0.85,"customer_satisfaction":0.68},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Nameservers","value":"ns1.getyourguide.com, ns2.getyourguide.com, ns3.getyourguide.com, ns4.getyourguide.com"},{"label":"Address","value":"104.18.228.43, 104.18.229.43"},{"label":"Certificate issuer","value":"Google Trust Services"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-12-07"}],"crux":[{"label":"Popularity among Chrome users","value":"top 5,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 5,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"19 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","tiktok","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":null},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":3135947}},{"label":"YouTube channel","value":{"videos":643,"subscribers":90300,"last_upload":"2026-10-03"}}],"reviews":[{"label":"Independent review platforms","value":3},{"label":"Reviews.io rating","value":1.4},{"label":"Reviews.io review count","value":447},{"label":"SmartCustomer rating","value":2.0},{"label":"SmartCustomer review count","value":877},{"label":"Trustpilot rating","value":3.9},{"label":"Trustpilot review count","value":57000}],"wayback":[{"label":"Website archive history","value":"18 years"},{"label":"Wikipedia page","value":"yes"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":null},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Industry","value":"tourism"},{"label":"Founded","value":"2009; 17 years ago in Zurich, Switzerland"},{"label":"Area served","value":"worldwide"},{"label":"Better Business Bureau profile","value":"Not found"},{"label":"Companies House registration","value":null},{"label":"Data protection registration (ICO)","value":null},{"label":"VAT number","value":"DE276456081"},{"label":"Where the company is based","value":null},{"label":"Why we believe that","value":null},{"label":"Which countries the company serves","value":["Austria","Australia","Bulgaria","Brazil","Switzerland","China","Czechia","Germany","Denmark","Estonia","Egypt","Spain","Finland","France","UK","Greece","Hong Kong","Croatia","Hungary","Indonesia","Israel","Italy","Japan","South Korea","Lithuania","Latvia","Mexico","Malaysia","Netherlands","Norway","Poland","Portugal","Romania","Serbia","Russia","Sweden","Slovenia","Slovakia","Thailand","Türkiye","Taiwan","Ukraine","US"]},{"label":"Why we believe that","value":["$ prices on its homepage","it publishes pages for 43 countries (hreflang)"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":true},{"label":"Founding year and place as the encyclopaedia states it","value":"2009; 17 years ago in Zurich, Switzerland"},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://getyourguide.com/"},{"label":"c/legal","url":"https://getyourguide.com/c/legal/"},{"label":"contact","url":"https://getyourguide.com/contact/"}],"social":[{"label":"facebook","url":"https://www.facebook.com/GetYourGuide/","followers":704847,"metric":"followers","via":"search"},{"label":"instagram","url":"https://www.instagram.com/getyourguide/","followers":2000000,"metric":"followers","via":"search"},{"label":"x","url":"https://x.com/GetYourGuide","followers":11300,"metric":"followers","via":"search"},{"label":"linkedin","url":null,"followers":null,"metric":null,"via":null},{"label":"youtube","url":"https://www.youtube.com/user/GetYourGuide","followers":90300,"metric":"subscribers","via":"search"},{"label":"tiktok","url":"https://www.tiktok.com/@getyourguide","followers":329500,"metric":"followers","via":"search"}],"reviews":[{"label":"Reviews.io","url":"https://www.reviews.io/company-reviews/store/getyourguide-com"},{"label":"SmartCustomer","url":"https://www.smartcustomer.com/reviews/getyourguide.com"},{"label":"Trustpilot","url":"https://www.trustpilot.com/review/www.getyourguide.com"}],"wayback":[{"label":"Wikipedia","url":"https://en.wikipedia.org/wiki/GetYourGuide"}]},"summary":{"icon":"https://cdn.getyourguide.com/tf/assets/static/favicons/2026/apple-touch-icon.png","logo":null,"based":null,"email":"do-not-reply@getyourguide.com","image":"https://cdn.getyourguide.com/image/format=jpg,fit=crop,gravity=auto,quality=80,width=1200,height=630/tf/assets/static/banners/hero-banner-landscape-2.png","phone":null,"title":"Book Things To Do, Attractions, and Tours | GetYourGuide","years":"19 years","rating":3.9,"serves":["AT","AU","BG","BR","CH","CN","CZ","DE","DK","EE","EG","ES","FI","FR","GB","GR","HK","HR","HU","ID","IL","IT","JP","KR","LT","LV","MX","MY","NL","NO","PL","PT","RO","RS","RU","SE","SI","SK","TH","TR","TW","UA","US"],"address":"Sonnenburger Str. 73, Berlin","reviews":57000,"contact_url":"https://getyourguide.com/contact/","description":"Find, compare, and book sightseeing tours, attractions, excursions, things to do and fun activities from around the world. Save money and book directly from local suppliers.","final_check":["policy_about","policy_privacy","vat_number"],"address_note":null,"contact_form":true,"reviews_source":"Trustpilot","reviews_total":58324},"pages":{"contact":"https://getyourguide.com/contact/","terms":"https://getyourguide.com/c/legal/"},"answers":[{"url":"https://getyourguide.com/contact/","kind":"contact","quote":"If the activity provider doesn't respond, please contact us via phone or chat by selecting either of those options under \" Can't find the meeting point?","question":"Ways to contact them"}],"reviews":[{"url":"https://www.trustpilot.com/review/www.getyourguide.com","found":true,"label":"Trustpilot","rating":3.9,"source":"reviews","reviews":57000},{"url":"https://www.smartcustomer.com/reviews/getyourguide.com","found":true,"label":"SmartCustomer","rating":2.0,"source":"reviews","reviews":877},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":"https://www.reviews.io/company-reviews/store/getyourguide-com","found":true,"label":"Reviews.io","rating":1.4,"source":"reviews","reviews":447},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: contact, terms","source":"website"},{"text":"Domain registered 19 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Support email: do-not-reply@getyourguide.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 18 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 5 platforms: facebook, instagram, tiktok, x, youtube; largest audience 2,000,000 followers on instagram","source":"social"},{"text":"YouTube channel with 90,300 subscribers, 643 videos, last upload 2026-10-03","source":"social"},{"text":"Reviews.io: rated 1.4 from 447 reviews","source":"reviews"},{"text":"SmartCustomer: rated 2.0 from 877 reviews","source":"reviews"},{"text":"Trustpilot: rated 3.9 from 57,000 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"Reviews.io: rated 1.4 from 447 reviews","source":"reviews"},{"text":"SmartCustomer: rated 2.0 from 877 reviews","source":"reviews"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T15:24:29.691362+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T15:24:19.247636+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T15:24:19.443996+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-13T00:04:49.725084+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T15:24:19.648016+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T15:24:19.569788+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T15:24:28.990139+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T15:24:19.883863+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T15:24:19.884552+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T15:24:29.297337+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T15:24:20.542082+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T15:24:19.568488+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T15:24:20.972467+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-06T15:24:34.244051+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-13T00:04:39.648840+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T15:24:20.206680+00:00","error":null}],"cost":{"gathering":0.05136,"score":0.00138,"total":0.05274},"claimed":false,"claimed_at":null,"summary_text":"We read 2 of its pages: contact and terms. Its website address was registered 19 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 877 reviews on SmartCustomer average only 2.0 stars out of 5. Its 447 reviews on Reviews.io average only 1.4 stars out of 5. We could not find a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, terms","source":"website","plain":true},{"text":"Domain registered 19 years ago","source":"rdap","plain":true},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (877 on SmartCustomer), but it falls short with only 2.0 stars out of 5","source":"reviews","plain":false},{"text":"A substantial number of independent reviews (447 on Reviews.io), but it falls short with only 1.4 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Founded in 2009 in Zurich, Switzerland (Wikipedia)","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 19 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and terms","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 3.9 stars from 57,000 reviews · SmartCustomer 2.0 stars from 877 reviews · Reviews.io 1.4 stars from 447 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 18 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 2,000,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 8 clear · 1 for information","held":null,"satisfaction":[["Trustpilot","3.9","57,000 reviews",false],["SmartCustomer","2.0","877 reviews",false],["Reviews.io","1.4","447 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["Rated 3.9 stars out of 5 from 57,000 reviews on Trustpilot","good"],["Rated 1.4 stars out of 5 from 447 reviews on Reviews.io","bad"],["Rated 2.0 stars out of 5 from 877 reviews on SmartCustomer","bad"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 90,300 subscribers and 643 videos, the latest uploaded on 3 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and terms","source":"website"},{"text":"Its website address was registered 19 years ago","source":"rdap"},{"text":"It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (877 on SmartCustomer), but it falls short with only 2.0 stars out of 5","source":"reviews"},{"text":"A substantial number of independent reviews (447 on Reviews.io), but it falls short with only 1.4 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is getyourguide.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/getyourguide.com","assessed_at":"2026-10-13T00:04:50.038190+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Getyourguide: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-13, https://truthsignal.com/business/getyourguide.com"}}