# Getahug Handmade Jointed Teddy Bears & Plush Gifts (getahug.co)

Is getahug.co legit and trustworthy? Truth score 60 out of 100, mixed truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly satisfied.

- Truth score: 60 out of 100
- Legitimacy confidence: mixed
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 409 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Toys and games
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: Not found
- Address: RM 37 6/F DRACO INDUSTRIAL BUILDING 46 LAI YIP STREET KWUN TONG KL EXCHANGES
- Email address: service@getahug.co
- Phone number: Not found
- Contact page: https://getahug.co/pages/contact-us
- Website: https://getahug.co/
- Social media: Facebook https://www.facebook.com/profile.php?id=61550775692877, Instagram https://www.instagram.com/getahugco/, TikTok https://www.tiktok.com/@getahugco, YouTube https://www.youtube.com/@Getahug
- Latest YouTube video: Monday-Friday:😵‍💫 | Weekend:LET'S GOOO!🤗🧸🎉#getahug #dailyvlog #cute #teddybear #weekend https://www.youtube.com/watch?v=s1Nb93VCbzw

## Summary

getahug.co is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube), with its largest audience of 351,700 followers on TikTok. Customers have left 409 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find when its domain was registered, an archive history for its website or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 351,700 followers on TikTok (source: social)
- Good independent reputation: 409 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Domain registration information was not found from our checks. (source: rdap)
- Web history and authority information was not found from our checks. (source: wayback)
- Domain age information was not found from our checks. (source: rdap)
- Phone number information was not found from our checks. (source: website)

## How to check if getahug.co is legit

To check if getahug.co is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about getahug.co; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: We were unable to find out when its domain was registered. (Not found)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://getahug.co/pages/contact-us), about (https://getahug.co/pages/about-us), returns (https://getahug.co/pages/return-refund-policy), delivery (https://getahug.co/pages/shipping-policy), terms (https://getahug.co/pages/terms-conditions), privacy (https://getahug.co/pages/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 409 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 351,700 followers on TikTok (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from getahug.co's own pages.

- In their own words: “In a quiet corner of the city, there is a warm little house known as the Getahug Workshop. Here, there are no cold factory lines — only artisans sewing with care, stitch by stitch. Soft plush is given life, and colorful threads are sewn with warmth and love.” (https://www.getahug.co/pages/about-us)
- How long you have to return: “• Products must be returned within 30 days of the order delivery date” (https://www.getahug.co/pages/return-refund-policy)
- Faulty or damaged items: “If due to our reasons, the products received are damaged or wrong, and the consumer is not required to bear the shipping fee for this reason, please contact customer service for assistance.” (https://www.getahug.co/pages/return-refund-policy)
- Delivery cost: “Shipping costs vary from country to country.” (https://www.getahug.co/pages/shipping-policy)

## Cite

Truth Signal, Getahug Handmade Jointed Teddy Bears & Plush Gifts: truth score 60 out of 100, legitimacy confidence Mixed, assessed 2026-10-26, https://truthsignal.com/business/getahug.co. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/getahug.co