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Its website address was registered 26 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 999 reviews on SmartCustomer, averaging 4.8 stars out of 5. Customers have left 596 reviews on Trustpilot, averaging 4.2 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 12 complaint(s) filed against business. Of its 18 complaints closed in three years, 0 were resolved to the customer's satisfaction.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: terms, privacy","source":"website","plain":true},{"text":"Domain registered 26 years ago","source":"rdap","plain":true},{"text":"Among the 10,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"Good independent reputation: 999 reviews on SmartCustomer, rated 4.8 stars out of 5","source":"reviews","plain":false},{"text":"Good independent reputation: 596 reviews on Trustpilot, rated 4.2 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"Better Business Bureau: rated F, not accredited; 18 complaints closed in three years, 0 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 26 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 4.2 stars from 596 reviews · SmartCustomer 4.8 stars from 999 reviews","good"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Instagram, TikTok, X and YouTube); the largest audience is 1,000,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.2","596 reviews",false],["SmartCustomer","4.8","999 reviews",false],["BBB","F","0 of 18 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 0 of its 18 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 4.8 stars out of 5 from 999 reviews on SmartCustomer","good"],["Rated 4.2 stars out of 5 from 596 reviews on Trustpilot","good"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 18,800 subscribers and 53 videos, the latest uploaded on 30 Sep 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: terms and privacy","source":"website"},{"text":"Its website address was registered 26 years ago","source":"rdap"},{"text":"It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Good independent reputation: 999 reviews on SmartCustomer, rated 4.8 stars out of 5","source":"reviews"},{"text":"Good independent reputation: 596 reviews on Trustpilot, rated 4.2 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"The Better Business Bureau rates it F, and does not accredit it; 0 of its 18 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]]]},"answer":"Is fwrd.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/fwrd.com","assessed_at":"2026-10-08T15:50:49.081836+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, FWRD: truth score 82 out of 100, legitimacy confidence High, assessed 2026-10-08, https://truthsignal.com/business/fwrd.com"}}