# Funko Official Store, Home of Pop! Vinyl, Personalized Pops! (funko.com)

Is funko.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 87 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 496 reviews · rating not read; SmartCustomer 2.2 · 36 reviews; App Store 2.6 · 63 ratings
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Category: Collectibles and trading cards
- Founded: 1998
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 28 years
- Address: 2802 Wetmore Ave, Everett, WA, 98201, USA
- Email address: pr@funko.com
- Phone number: +1 425-783-3616
- Contact page: https://funko.com/Contact-Funko-Customer-Care-Form/
- Website: https://funko.com/
- Social media: Facebook https://www.facebook.com/originalfunko, Instagram https://www.instagram.com/funko/, X https://twitter.com/OriginalFunko, LinkedIn https://www.linkedin.com/company/funko, TikTok https://www.tiktok.com/@funko?lang=en, YouTube https://www.youtube.com/channel/UCiBxZWamaDdlemljJ3aGPZQ
- Latest YouTube video: NFL Bitty POP! Stadium https://www.youtube.com/watch?v=aq8bZIYYo9g

## Summary

We read 6 of its pages: contact, about, returns, cancellation, terms and privacy. Its website address was registered 28 years ago, and is locked against transfer to someone else. It has 496 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 36 reviews on SmartCustomer average only 2.2 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 6 of its pages: contact, about, returns, cancellation, terms and privacy (source: website)
- Its website address was registered 28 years ago (source: rdap)
- 496 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (36 on SmartCustomer), but it falls short with only 2.2 stars out of 5 (source: reviews)

## How to check if funko.com is legit

To check if funko.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about funko.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 37 countries; founded in 1998 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, cancellation, terms and privacy (Clear). Pages found: contact (https://funko.com/Contact-Funko-Customer-Care-Form/), about (https://funko.com/funko-about-us/funko-about-us-landing.html), returns (https://funko.com/funko-returns-policy/funko-returns-policy.html), cancellation (https://funko.com/funko-cancellation-policy/funko-cancellation-policy.html), terms (https://funko.com/terms-and-conditions/terms-conditions.html), privacy (https://funko.com/privacy-policy/privacy-policy.html)
- Reputation and track record: Customer reviews: 595 reviews across 3 platforms, rated 2.2 to 2.6 out of 5 (Be cautious)
- Reputation and track record: App Store: Its app, Funko, is on Apple's App Store, rated 2.6 out of 5 from 63 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, TikTok, X, YouTube and LinkedIn); the largest audience is 3,000,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from funko.com's own pages.

- In their own words: “This search field filters the results as you type. Use Left and Right Arrow keys to move between the tabs, then use Tab to move to the items under the selected tab. This search field filters the results as you type.” (https://funko.com/funko-about-us/funko-about-us-landing.html)
- How long you have to return: “You may return your merchandise within 30 days of receiving your order.” (https://funko.com/funko-returns-policy/funko-returns-policy.html)

## Cite

Truth Signal, Funko Official Store, Home of Pop! Vinyl, Personalized Pops!: truth score 87 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/funko.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/funko.com