# FreeTaxUSA® (freetaxusa.com)

Is freetaxusa.com legit and trustworthy? Truth score 66 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

- Truth score: 66 out of 100
- Legitimacy confidence: medium
- Customer satisfaction: mostly dissatisfied, from Trustpilot 2.7 · 196 reviews; SmartCustomer 2.7 · 289 reviews; BBB A- · 20 of 80 resolved
- Claimed: no
- Assessed: 2026-10-09

## Summary

freetaxusa.com's website address was registered 24 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 289 reviews on SmartCustomer average only 2.7 stars out of 5. Its 196 reviews on Trustpilot average only 2.7 stars out of 5. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 24 years ago (source: rdap)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (289 on SmartCustomer), but it falls short with only 2.7 stars out of 5 (source: reviews)
- A substantial number of independent reviews (196 on Trustpilot), but it falls short with only 2.7 stars out of 5 (source: reviews)

## Not found

- Phone number information was not found from our checks. (source: website)

## How to check if freetaxusa.com is legit

To check if freetaxusa.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about freetaxusa.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US · BBB rating A- (For information)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://freetaxusa.com/contact), about (https://freetaxusa.com/about), returns (https://freetaxusa.com/refund-status), terms (https://freetaxusa.com/answer/11996/ProCheck-Terms-of-Use), privacy (https://freetaxusa.com/privacy)
- Reputation and track record: Customer reviews: Trustpilot 2.7 stars from 196 reviews · SmartCustomer 2.7 stars from 289 reviews (Be cautious)
- Reputation and track record: Visitor traffic: Its visitor numbers jumped suddenly into the top 10,000 websites by February 2026: a burst of traffic rather than a steady history (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 23 years ago (Clear)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 12,000 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from freetaxusa.com's own pages.

- In their own words: “We're upfront about our pricing, so you don’t have to worry about hidden fees or forced upgrades. We're always improving our site to give you the smoothest, easiest, and fastest experience possible. We encrypt, secure, and protect your data every step of the way.” (https://www.freetaxusa.com/about)
- Do returns cost anything: “If you filed with Deluxe or Pro Support, amended returns are free.” (https://www.freetaxusa.com/prior-year)

## Cite

Truth Signal, FreeTaxUSA®: truth score 66 out of 100, legitimacy confidence Medium, assessed 2026-10-09, https://truthsignal.com/business/freetaxusa.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/freetaxusa.com