# Frank & Eileen (frankandeileen.com)

Is frankandeileen.com legit and trustworthy? Truth score 60 out of 100, mixed truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: no rating found yet.

- Truth score: 60 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 16 years
- Address: 843 S. Los Angeles Street, Suite 500, Los Angeles, California 90014
- Email address: customercare@frankandeileen.com
- Phone number: Not found
- Contact page: Not found
- Website: https://frankandeileen.com/
- Social media: Facebook https://www.facebook.com/FrankandEileen/, Instagram https://www.instagram.com/frankandeileen/

## Summary

frankandeileen.com's website address was registered 16 years ago, and is locked against transfer to someone else. It has 36 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website, social media profiles or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 16 years ago (source: rdap)
- 36 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)
- Phone number information was not found from our checks. (source: website)

## How to check if frankandeileen.com is legit

To check if frankandeileen.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about frankandeileen.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 16 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://frankandeileen.com/pages/faq), about (https://frankandeileen.com/pages/about-us), returns (https://frankandeileen.com/pages/returns-exchanges), terms (https://frankandeileen.com/policies/terms-of-service), privacy (https://frankandeileen.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: 36 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook and Instagram (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from frankandeileen.com's own pages.

- In their own words: “We believe in using slow fashion and sustainability. We believe in using entrepreneurship as a force for good. That's why we are proud to be a certified women-owned, women-led company.” (https://www.frankandeileen.com/pages/about-us)
- How long you have to return: “Whether you shopped online or at our flagship store in New York City, you may return or exchange your item(s) within 30 days of the shipment date (for online orders) or 30 days of purchase (for in-store orders), as long as the following conditions are met: → Items must be unworn, unwashed, undamaged, and returned with their original tags still attached. → Items must not have been purchased on final sale. → Proof of purchase is required and items must have been purchased at frankandeileen.com or at our flagship store.” (https://www.frankandeileen.com/pages/returns-exchanges)
- Do returns cost anything: “Free returns are available to Loyalty Tier customers.” (https://www.frankandeileen.com/pages/returns-exchanges)

## Could not be checked this time

- social

## Cite

Truth Signal, Frank & Eileen: truth score 60 out of 100, legitimacy confidence Mixed, assessed 2026-11-03, https://truthsignal.com/business/frankandeileen.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/frankandeileen.com