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Its website address was registered 30 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube), with its largest audience of 36,000 followers on Facebook. Customers have left 31,000 reviews on Trustpilot, averaging 4.4 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 86 reviews on SmartCustomer average only 2.0 stars out of 5. We could not find an address or an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, privacy","source":"website","plain":true},{"text":"Domain registered 30 years ago","source":"rdap","plain":true},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, x, youtube; largest audience 36,000 followers on facebook","source":"social","plain":true},{"text":"Excellent independent reputation: 31,000 reviews on Trustpilot, rated 4.4 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (86 on SmartCustomer), but it falls short with only 2.0 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; part of EssilorLuxottica; founded in 1996 (Wikipedia) · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 30 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 4.4 stars from 31,000 reviews · SmartCustomer 2.0 stars from 86 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 27 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 36,000 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.4","31,000 reviews",false],["SmartCustomer","2.0","86 reviews",false],["BBB","A+","8 of 34 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and accredits it; 8 of its 34 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["Rated 4.4 stars out of 5 from 31,000 reviews on Trustpilot","good"],["Rated 2.0 stars out of 5 from 86 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 3,970 subscribers and 0 videos","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and privacy","source":"website"},{"text":"Its website address was registered 30 years ago","source":"rdap"},{"text":"It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 36,000 followers on Facebook","source":"social"},{"text":"Excellent independent reputation: 31,000 reviews on Trustpilot, rated 4.4 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (86 on SmartCustomer), but it falls short with only 2.0 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is framesdirect.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/framesdirect.com","assessed_at":"2026-10-16T05:33:09.442681+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Frames Direct: truth score 87 out of 100, legitimacy confidence High, assessed 2026-10-16, https://truthsignal.com/business/framesdirect.com"}}