# flooranddecor.com: Truth Signal snapshot

Checked: 2026-11-12
Answer: Truth score 88 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 4 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: mostly dissatisfied, medium confidence.
Be cautious: A substantial number of independent reviews (278 on SmartCustomer), but it falls short with only 2.8 stars out of 5
Identity: Floor & Decor; 2500 Windy Ridge Pkwy SE, Atlanta; Based in the US; serves the US
Reputation: Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page (https://www.trustpilot.com/review/www.flooranddecor.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.; 811 reviews across 2 platforms, rated 2.8 to 4.3 out of 5; Its app, Floor & Decor Pro Premier, is on Apple's App Store, rated 4.3 out of 5 from 533 ratings, counted in the reviews total.
Warnings checked: No malware or phishing warnings found for its website; No known data breach involving the company; Its email is protected: mail forged in its name is blocked
History: Its website address was registered 24 years ago; The Internet Archive first saved a copy of its website 24 years ago
Buying: We read 6 of its pages: contact, about, returns, delivery, terms and privacy
Support: phone +1 800-631-0958; email customercare@flooranddecor.com; contact page https://flooranddecor.com/contact
Activity: Real people visited its website in 24 of the last 24 months; Its website links to its profiles on Facebook, Instagram, LinkedIn, X.com and YouTube; their follower counts are unknown because the profile search could not run
Full report, with every source and its evidence: https://truthsignal.com/business/flooranddecor.com/report.md
Source: Truth Signal, https://truthsignal.com/business/flooranddecor.com