- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - Floor & Decor # flooranddecor.com Markdown: [Snapshot](https://truthsignal.com/business/flooranddecor.com/snapshot.md) [Full report](https://truthsignal.com/business/flooranddecor.com/report.md) ## Website flooranddecor.com Floor & Decor: High Quality Flooring and Tile Browse our huge selection of affordable flooring and tile products and save money on your home renovation project. Shop online at Floor and Decor now! flooranddecor.com One of the first images collected of this website on 21 Jan 2004 youtube.com [Austen Kroll’s Bathroom Glow-Up](https://www.youtube-nocookie.com/embed/xw75x9rWnHE) Austen Kroll’s Bathroom Glow-Up The latest video on its YouTube channel Checked on 12 Nov 2026, 20:53 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 88 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied 88 / 100 High truth signals Top 10% of businesses we’ve checked ## Business details Category: Flooring and carpets Sells: Physical goods Sells to: The public and businesses Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 24 years Address: [2500 Windy Ridge Pkwy SE, Atlanta](https://www.google.com/maps/search/?api=1&query=2500%20Windy%20Ridge%20Pkwy%20SE%2C%20Atlanta) Email address: customercare@flooranddecor.com Phone number: [+1 800-631-0958](tel:+1%20800-631-0958) Contact page: [flooranddecor.com/contact](https://flooranddecor.com/contact) Website: [flooranddecor.com](https://flooranddecor.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: [Facebook](https://www.facebook.com/flooranddecor) [Instagram](https://www.instagram.com/flooranddecor/) [X.com](https://twitter.com/flooranddecor) [LinkedIn](https://www.linkedin.com/company/flooranddecor/) [YouTube](https://www.youtube.com/FloorAndDecor) ## Customer reviews, accreditations and complaints Site Reviews Rating [SmartCustomer](https://www.smartcustomer.com/reviews/flooranddecor.com) · Read 12 November 2026 · 278 reviews · 2.8 out of 5 stars [App Store](https://apps.apple.com/us/app/floor-decor-pro-premier/id1317931176) · Read 12 November 2026 · 533 ratings · 4.3 out of 5 stars Total 811 3.8 out of 5 stars Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://www.trustpilot.com/review/www.flooranddecor.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. [Better Business Bureau](https://www.bbb.org/us/va/henrico/profile/floor-installation/floor-and-decor-0603-63405609) Customer satisfaction Mostly dissatisfied · Medium confidence · From 278 reviews on 1 independent review site App experience Mostly satisfied · Medium confidence · From 533 ratings on the App Store ## Summary Is flooranddecor.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 4 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: mostly dissatisfied, medium confidence. We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 24 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 278 reviews on SmartCustomer average only 2.8 stars out of 5. ### Positives - We read 6 of its pages · contact, about, returns, delivery, terms and privacy. - Its website address was registered 24 years ago. - It has a review page on [Trustpilot](https://www.trustpilot.com/review/www.flooranddecor.com). - No malware or phishing warnings found for its website. ### Be cautious - A substantial number of independent reviews (278 on [SmartCustomer](https://www.smartcustomer.com/reviews/flooranddecor.com) ), but it falls short with only 2.8 stars out of 5. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Browse our huge selection of affordable flooring and tile products and save money on your home renovation project. Shop online at Floor and Decor now! — Floor & Decor, in their own words About them Best for: “Warm wood and stone looks made for real life, in tile, LVP, and laminate.” What they sell Promises: [View Warranty](https://www.flooranddecor.com/3466-W-50-YEAR) Sources [Its homepage](https://www.flooranddecor.com/) ### Latest YouTube video [Austen Kroll’s Bathroom Glow-Up](https://www.youtube-nocookie.com/embed/xw75x9rWnHE) Correct as of 12 Nov 2026, 20:53 ### How to check if flooranddecor.com is legit To check if flooranddecor.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about flooranddecor.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in the US; serves the US Country Where the company is based: US Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing Which countries the company serves: US Why we believe that: $ prices on its homepage, its structured data names the area it serves, its delivery page says it ships to the US From Wikipedia Industry: retail Sources [Wikipedia](https://en.wikipedia.org/wiki/Floor_%26_Decor) Domain registration Its website address was registered 24 years ago - Its website address is locked against being transferred to someone else Domain age: 24 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=flooranddecor.com) Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: [+1 800-631-0958](tel:+18006310958) Contact page found: Yes Hosting company: Cloudflare, Inc. Sources [Homepage](https://flooranddecor.com/) [Contact page](https://flooranddecor.com/contact) [About page](https://flooranddecor.com/company-info/about-us.html) [Returns page](https://flooranddecor.com/policies/returns.html) [Delivery page](https://flooranddecor.com/delivery) [Terms page](https://flooranddecor.com/policies/terms.html) [Privacy page](https://flooranddecor.com/policies/privacy-policy.html) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://flooranddecor.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 811 reviews across 2 platforms, rated 2.8 to 4.3 out of 5 Platform · Rating · Reviews [Trustpilot](https://www.trustpilot.com/review/www.flooranddecor.com) · Unknown · Unknown [SmartCustomer](https://www.smartcustomer.com/reviews/flooranddecor.com) · 2.8 out of 5 stars · 278 Total · 3.8 out of 5 stars · 811 [Better Business Bureau](https://www.bbb.org/us/va/henrico/profile/floor-installation/floor-and-decor-0603-63405609) App Store Its app, Floor & Decor Pro Premier, is on Apple's App Store, rated 4.3 out of 5 from 533 ratings, counted in the reviews total. App: Floor & Decor Pro Premier App Store page: [https://apps.apple.com/us/app/floor-decor-pro-premier/id1317931176](https://apps.apple.com/us/app/floor-decor-pro-premier/id1317931176) App Store rating: 4.3 out of 5 App Store ratings: 533 Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier - It is among the 100,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 50,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 100,000 sites Where its visitors are Share of people looking up flooranddecor.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United States 50.2% - 2 Singapore 37.2% - 3 Canada 4.8% - 4 Hong Kong 1.5% - 5 Japan 1.1% - 6 Finland 0.7% - 7 United Kingdom 0.7% - 8 United Arab Emirates 0.4% - 9 Belgium 0.4% - 10 Switzerland 0.4% Top 10 of 17 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/flooranddecor.com) Web history and authority The Internet Archive first saved a copy of its website 24 years ago Website archive history: 24 years Sources [First archived copy](https://web.archive.org/web/20020922/flooranddecor.com) Social presence Its website links to its profiles on Facebook, Instagram, LinkedIn, X.com and YouTube; their follower counts are unknown because the profile search could not run Found · Platform · Audience Found by Truth Signal · [Facebook](https://www.facebook.com/flooranddecor) · Unknown Found by Truth Signal · [Instagram](https://www.instagram.com/flooranddecor/) · Unknown Found by Truth Signal · [X.com](https://twitter.com/flooranddecor) · Unknown Found by Truth Signal · [LinkedIn](https://www.linkedin.com/company/flooranddecor/) · Unknown Found by Truth Signal · [YouTube](https://www.youtube.com/FloorAndDecor) · 109,000 subscribers Not checked yet · TikTok YouTube channel: 259 videos, 109,000 subscribers, last upload 6 Nov 2026 YouTube Data 1,351,900 views a video, 74,183 views a day and a new video every 18.2 days [Floor & Decor](https://www.youtube.com/@flooranddecor) @flooranddecor Views per video 350,142,084 views ÷ 259 videos: 1,351,900 Views a day 350,142,084 views ÷ 4,720 days: 74,183 Views per subscriber 350,142,084 views ÷ 109,000 subscribers: 3,212 New subscribers a day 109,000 subscribers ÷ 4,720 days: 23 Subscribers per 1,000 views 109,000 subscribers ÷ 350,142,084 views × 1,000: 0.3 Subscribers per video 109,000 subscribers ÷ 259 videos: 421 Days between videos 4,720 days ÷ 259 videos: 18.2 Channel age 10 December 2013 to 12 November 2026: 12 years 11 months Subscribers: 109,000 Views: 350,142,084 Videos: 259 Started: 10 December 2013 Country: Not stated Language: Not stated Topics: Hobby, Lifestyle Made for children: No Website in its description: Not stated Trailer: Yes Sources [Its YouTube channel](https://www.youtube.com/@flooranddecor) [YouTube Terms of Service](https://www.youtube.com/t/terms) Read 12 November 2026 ### What data this site collects about you Tracking tools on its homepage None named in its code Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Uses OneTrust to ask which cookies you allow. Source [Its homepage](https://flooranddecor.com/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is protected: mail forged in its name is blocked Email MX records: Yes SPF record: Yes DMARC record: Yes DMARC policy: reject Certificate Security certificate browsers warn about: No Certificate issuer: Google Trust Services Certificate type: DV Certificate expires: 23 Jan 2027 Hosting Nameservers: ns1.flooranddecor.com ns2.flooranddecor.com Address: 104.16.0.1 Sources [Its DNS records](https://dns.google/query?name=flooranddecor.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source flooranddecor.com's DNS records Run flooranddecor.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/flooranddecor.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run flooranddecor.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/flooranddecor.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source flooranddecor.com/robots.txt Run flooranddecor.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/flooranddecor.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for flooranddecor.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=flooranddecor.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/flooranddecor.com%23change) ### Similar businesses Other businesses in Flooring and carpets and related categories, those most like Floor & Decor first. 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With this business's figures: (7 × 3.5 + 2.8 × 278 (SmartCustomer) + 4.3 × 533 (App Store)) ÷ (7 + 811) = 3.8, to one decimal place ## Cite Truth Signal, Floor & Decor: truth score 88 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/flooranddecor.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/flooranddecor.com.json