- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - Family Dollar # familydollar.com Markdown: [Snapshot](https://truthsignal.com/business/familydollar.com/snapshot.md) [Full report](https://truthsignal.com/business/familydollar.com/report.md) ## Website familydollar.com Discount & Dollar Store with Online Shopping | Family Dollar Shop brand-name products for less at your local Family Dollar. Weekly coupons for groceries & household necessities. Checked on 12 Nov 2026, 22:44 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 93 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied 93 / 100 High truth signals Top 5% of businesses we’ve checked ## Business details Category: Department store Founded: 1959 Sells: Physical goods Sells to: The public Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 30 years Address: [510 Volvo Parkway, Chesapeake, VA](https://www.google.com/maps/search/?api=1&query=510%20Volvo%20Parkway%2C%20Chesapeake%2C%20VA) Email address: ordersupport@familydollar.com Phone number: [+1 833-232-0002](tel:+1%20833-232-0002) Contact page: [familydollar.com/contact-family-dollar](https://familydollar.com/contact-family-dollar) Website: [familydollar.com](https://familydollar.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: Not found ## Customer reviews, accreditations and complaints Site Reviews Rating [SmartCustomer](https://www.smartcustomer.com/reviews/familydollar.com) · Read 12 November 2026 · 206 reviews · 2.3 out of 5 stars [App Store](https://apps.apple.com/us/app/family-dollar/id1196434600) · Read 12 November 2026 · 655,174 ratings · 4.8 out of 5 stars Total 655,380 4.8 out of 5 stars Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://www.trustpilot.com/review/familydollar.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. [Better Business Bureau](https://www.bbb.org/us/fl/miami/profile/retail-stores/family-dollar-0633-92033212) Customer satisfaction Mostly dissatisfied · Medium confidence · From 206 reviews on 1 independent review site App experience Mostly satisfied · High confidence · From 655,174 ratings on the App Store ## Summary Is familydollar.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, medium confidence. We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 30 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 206 reviews on SmartCustomer average only 2.3 stars out of 5. We could not find social media profiles. ### Positives - We read 6 of its pages · contact, about, returns, delivery, terms and privacy. - Its website address was registered 30 years ago. - It has a review page on [Trustpilot](https://www.trustpilot.com/review/familydollar.com). - No malware or phishing warnings found for its website. ### Be cautious - A substantial number of independent reviews (206 on [SmartCustomer](https://www.smartcustomer.com/reviews/familydollar.com) ), but it falls short with only 2.3 stars out of 5. ### Not found - Social presence information was not found from our checks. Our technical team has been informed. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Shop brand-name products for less at your local Family Dollar. Weekly coupons for groceries & household necessities. — Family Dollar, in their own words Sources [Its homepage](https://www.familydollar.com/) ### How to check if familydollar.com is legit To check if familydollar.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about familydollar.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in the US; serves the US; founded in 1959 (Wikipedia) Country Where the company is based: US Why we believe that: its phone number starts +1, its Better Business Bureau profile is a US listing Which countries the company serves: US Why we believe that: $ prices on its homepage From Wikipedia Industry: retail Founded: 1959 Sources [Wikipedia](https://en.wikipedia.org/wiki/Family_Dollar) Domain registration Its website address was registered 30 years ago - Its website address is locked against being transferred to someone else Domain age: 30 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=familydollar.com) Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: [+1 833-232-0002](tel:+18332320002) Contact page found: Yes Hosting company: Akamai Technologies What its pages say In their own words: “When it comes to delivering quality and value on family essentials in a convenient location, Family Dollar is THE place to shop. Our stores are conveniently located in neighborhoods, and often in "food deserts" where other stores choose not to locate, providing a convenient, close-to-home option where customers can shop for essentials. By locating stores in places where others won’t, Family Dollar is improving the affordability and availability of essential goods.” How long you have to return: “Merchandise purchased in stores can be returned to any Family Dollar Store within 30 days of purchase.” Sources [Homepage](https://familydollar.com/) [Contact page](https://familydollar.com/contact-family-dollar) [About page](https://familydollar.com/about-us) [Returns page](https://familydollar.com/return-policy) [Delivery page](https://familydollar.com/office-school-supplies/shipping-supplies-fd) [Terms page](https://familydollar.com/smart-coupons-terms) [Privacy page](https://familydollar.com/privacy-policy) [Privacy requests](https://familydollar.com/privacy-requests) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://familydollar.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 655,380 reviews across 2 platforms, rated 2.3 to 4.8 out of 5 Platform · Rating · Reviews [Trustpilot](https://www.trustpilot.com/review/familydollar.com) · Unknown · Unknown [SmartCustomer](https://www.smartcustomer.com/reviews/familydollar.com) · 2.3 out of 5 stars · 206 Total · 4.8 out of 5 stars · 655,380 [Better Business Bureau](https://www.bbb.org/us/fl/miami/profile/retail-stores/family-dollar-0633-92033212) App Store Its app, Family Dollar, is on Apple's App Store, rated 4.8 out of 5 from 655,174 ratings, counted in the reviews total. App: Family Dollar App Store page: [https://apps.apple.com/us/app/family-dollar/id1196434600](https://apps.apple.com/us/app/family-dollar/id1196434600) App Store rating: 4.8 out of 5 App Store ratings: 655,174 Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier - It is among the 50,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 100,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 50,000 sites Where its visitors are Share of people looking up familydollar.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United States 97.3% - 2 Netherlands 0.3% - 3 Austria 0.2% - 4 Canada 0.2% - 5 Germany 0.2% - 6 Hong Kong 0.2% - 7 India 0.2% - 8 Poland 0.2% - 9 Portugal 0.2% - 10 South Africa 0.2% Top 10 of 16 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/familydollar.com) Web history and authority The Internet Archive first saved a copy of its website 28 years ago Website archive history: 28 years Sources [First archived copy](https://web.archive.org/web/19980524/familydollar.com) Social presence We could not check how big its social media following is: the check ran out of time. ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked - Its email identifies its real senders, but mail forged in its name is not blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: none Certificate Security certificate browsers warn about: No Certificate issuer: DigiCert Inc Certificate type: OV Certificate expires: 26 Mar 2027 Hosting Nameservers: a1-230.akam.net a22-67.akam.net a26-64.akam.net a3-65.akam.net a4-66.akam.net a9-67.akam.net Address: 2.18.27.34 2.18.27.6 Sources [Its DNS records](https://dns.google/query?name=familydollar.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source familydollar.com's DNS records Run familydollar.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/familydollar.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run familydollar.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/familydollar.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source familydollar.com/robots.txt Run familydollar.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/familydollar.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for familydollar.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=familydollar.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/familydollar.com%23change) ### Similar businesses Other businesses in Department store and related categories, those most like Family Dollar first. 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The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 2.3 × 206 (SmartCustomer) + 4.8 × 655,174 (App Store)) ÷ (7 + 655,380) = 4.8, to one decimal place ## Cite Truth Signal, Family Dollar: truth score 93 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/familydollar.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/familydollar.com.json